Finance of America Reverse Reviews 

Hi,

I would like to take a moment to share my experiences with Alexis Torres for my mother reverse mortgage loan. Alexis and his team did a wonderful job to process our loan. He has great knowledge about the loan processes and understood our problems. He provided alternate solutions for us to meet each requirement. The entire process was smooth, and Alexis communicated with us at every step with emails and phone calls. We had terrible experiences with Washington Mutual but thankful that we switched to Finance of America. We definitely will recommend Finance of America to other family members and friends.



Sincerely,

Kevin

Jason Messer was the reason we have been so pleased with our experience with FAR.

Answered all questions and the timing of documents.

My experience was great because of Nicole Blane. She represented me in all matters and made the decision and loan experience wonderful.

Timely. Professional. Responsive. Error-free so far.

Jason Chambers from Finance of America was recommended to me by my brother. Although skeptical, I contacted him.

What I found was Jason was forthright, very candid, knowledgeable, and honest. It was refreshing to be dealing with someone who is very professional. Although he did an assumptive close, he had answered all of my questions in a truthful concise manner.

Please keep in mind, it is important to do your own due diligence if you sign up for this. That being said, Jason earned my business and got me into a program that suited me best.

Everyone that I spoke to help me get through this process easily. Thank you everyone.

Very profession I was explained the process I was informed of each step and the results of each step Finally my rep was excellent in every way

I am satisfied with the service I received.

Scott and Crystal and the entire team at FAR were amazing! From start to finish they made the process smooth, simple and easy, without question. I have taken out many home loans, however this was by all means the best lender I have ever worked with. I highly recommend them should you need or want a home loan without the hassle and frustration that usually comes with the home loan process. My expectations were met and exceeded!

Knowledgeable loan rep, very smooth process

The customer service lady helped me get on line to review my account information. which was very helpful.

i had a great experience working with your loan officer Shaun Garhan i was very comfortable he was always very professional listened to my question and explained and covered them i was very pleased with his knowledge and workings of a reverse mortgage thank you Shaun and Finance of America it was a pleasant experience

Prompt informed replies to questions. Trustworthy suggestions and advise through the process. Exceptional customer partnership of agent through the process..

It's only been 1 month... time will surely tell.
But, regarding the process, and the courtesy provided by everyone involved (loan officer, appraiser, notary, others) was very prompt and exceptional. Going direct also save me many fees I would have had to pay through a broker. So all efforts are/were appreciated.

Bait and switch scam. Terrible experience.

experience was good enough for me to recamend fna too a friend

Our financial manager was professional, competent, friendly, patient, and returned calls promptly.

It's been quite a while since I refinanced this loan so I don't remember the agent's name. She did a good job. It just seemed to take longer then I was originally told. I also didn't realize that I would have to start over with a whole new loan, and to pay all the fees again.
I don't remember the date the loan was funded so this date is just a guess

Dana Leigh was an exceptional facilitator.