Farmgirl Flowers Reviews 

Purchased a nice plant arrangement from Farmgirl Flowers for my mother. The package arrived almost 2 weeks late and wilted. For the price point of these products, the customer experience is less than optimal. No communication, no explanation , and no refunds. Little did I know until after some
research, that this is a trend for this company. This was my first purchase with Farmgirl Flowers and will most certainly be my last…..and will definitely discourage any friends/family to stay away from this company.

I've been a Farm Girl Flowers customer for 7 years... never again will I order from them. The flowers are now 3 days late and won't be delivered for at least 2 more according to the delivery service. I can imagine the poor condition they will be in when (or IF) they even arrive. When I reached out to FGF and all I got was a bot response from "Marie, a virtual, AI-enabled agent" admonishing me for not spending the extra money on "route protection". There have been 3 "agent" responses and no solution provided so far. Interesting to see that many of the 2025 experiences for others have been the same. Terrible.

Morrisons impressed me with how much food they prepare directly in their own stores. The selection is always fresh, and the staff are friendly and skilled. Whether grabbing baked goods, fresh produce, or meat, I always feel confident I’m getting top-notch ingredients. They truly set the bar for what a grocery shopping experience should be.

I’ve used this service for over a decade and they lost my business. Every time I’ve sent flowers over the past year they seem to be delayed even when one would like an arrangement delivered on a specific date. For example, I wanted to send my mom flowers on her anniversary since my father had passed. They didn’t arrive on time and when I wrote the organization, I got an AI Chatbot response. Use one of the thousand of other flower organizations out there. They no longer care about their customers at Farm Girl Flowers, sadly.

I have both sent and received flowers with Farm girls and have loved their uniqueness. however, something has changed. I sent flowers for the death of my brother. They were a day late and when received, the flowers were horrible- wilted and brown. We asked for immediate redelivery, and they could not do next day but day after. I asked for a discount in light of this and they waived shipping. The second bouquet was worse than the first. Because i have loved them, I was honest and said, please extend a 50% discount on a future bouquet and I will try you again. I have not heard from them. Something has changed with them. This is my 3rd experience like this in 6 months. You might want to reconsider.

i have used Farmgirl Flowers for a lcouple no time. now they want to charge a lot for protection. i sent flowers that were to arrive tuesday and now wont be delivered until friday and becz i didn’t pay a lot more for protection im out about 100 for unacceptable service. don’t use them. they aren’t the company they used to be. they have gotten too big and no longer care about their customer satisfaction

Delivered dry dead and late. They have a habit of sending out one-sided arrangements who puts one-sided arrangements up against a wall in their house. That's really odd. I would prefer around design, but they don't have those, but the condition was bad very bad and they easily offered me more so I think they're used to that

I understand that shipping flowers 2 states over is difficult. And keeping flowers, notoriously fickly things, in perfect shape is nigh on impossible. But the actual flowers I received were pretty pathetic compared to the sample photo. And despite following the rehydration protocol perfectly, they didn't really improve all that much. For a nearly $200 arrangement, I expected more.

I’ve been a loyal customer. Used to love their flowers and quality.
Last order sent to a family member incredibly embarrassed and saddened quality was so poor. Flower dead, dehydrated and poor quality.

I ordered a medium bouquet from farmgirl Flowers and what arrived was an embarrassingly tiny arrangement that looked nothing like the lush, full bouquet shown online. To make matters worse, I paid an extra $25 for a vase that was not even included in the delivery.

For the price, this experience feels like a bait-and-switch. The photos on their website are completely misleading — what you see is not what you get. I could have bought something twice the size for half the cost at a grocery store.

I reached out to customer service and am still waiting for a resolution. This was meant to be a thoughtful gift, but it ended up being a major disappointment.

Save your money and order elsewhere.

I loved my first farm girl experience. Since then I’ve been sent a half dead bouquet that had to be replaced, another bouquet that didn’t come on Mother’s Day and had to be switched out for other flowers and a bouquet that looked so much lamer than the pic. I was gonna try and use it as a wedding bouquet and couldn’t. The roses also were wilted within a day. Just sad cause they look so nice in the pics.

Ordered fo a special occasion and did not deliver on time. They took no responsibility for the failure. Would not recommend if you want delivered for a specific date.

I ordered the Harvest Swoon arrangement for a sick friend. She sent me a picture of what she received & I was disappointed by what was delivered. There was a huge difference between the website photo & she received. The arrangement on the website was full & beautiful. What my friend received was anemic & had less flowers. There were no roses. You just lost a potential return customer.

I wanted to try a new florist for my wife’s birthday. I ordered a few days ahead to ensure I would receive on time. Website and flower images were very beautiful and sold me on spending more than usual. Flowers were shipped from CA to NJ via ups. Shipping was delayed one day and I received the evening after my wife’s birthday. I quickly ran out to get backup flowers for her party. The box from ups arrived very warm. In short the flowers were wilting from their extended travels and never recovered and all died shortly after. I contacted customer service twice and no one has gotten back to me to help resolve - refund or credit for a future order would have been nice. But not a peep. Taking my business and recommendations elsewhere. There are better places out there for the price point and especially better customer service experiences.

Love the flowers if they arrive on time. Unfortunately I have had multiple orders delivered days after the requested date. Not worth the trouble anymore.

My delivery was delayed 2 full days. Even with Route protection, I did have to argue to have the flowers resent. The first was fairly DOA. The second was smashed. I'm not trying for a third. Bouqs all the way instead now.

I ordered flowers to be delivered for my friend who was starting chemo. It was even the colon cancer bouquet which also donates to research. When the flowers didn’t come on the date. I looked at the tracking and they were never picked up from their store. And when I emailed I was told, it was a shipping issue and not their issue and bc I didn’t buy something to insure it (wtf is that) that I’m just out of luck. So I have paid for 100 flowers that will not be delivered and no refund offered. I’m absolutely livid. They refuse to do the right thing bc I didn’t buy something insurance. It was never even shipped. At ALL. Do yourself a favor and buy from a company that will not make you buy special insurance to ensure your flowers are shipped.

Had a terrible experience. Package did not arrive on the day I scheduled. Refund policy is absurd and requires that you purchase insurance to even be eligible for a refund.

Company is just not up to the task of delivering flowers. Use Urbanstems.

Ordered flowers for a friends grand opening event. I also recorded a video to go along with the flowers to be delivered the day of the event (per their website that's how it would be delivered.) The video was sent out right away. I got a text from my friend with the video asking me if I meant to sent it - 2 weeks before her grand opening. Then the day of her grand opening, guess what never arrived? The flowers. NO notice. NO heads up. NOTHING. Super disappointed in this company and will never use them or recommend them. They offered me a refund which is great but they should do a refund and still deliver flowers as a show of customer service. Never again.

Update: they delivered the flowers today after they were sitting in a box somewhere. They are wilted and brown