Fashion Chingu Reviews 

1,211
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers had a great experience with this company. Customers genuinely appreciate the fantastic quality of the apparel, noting that the clothing items are well-made, very comfortable, and match the online descriptions perfectly. Consumers frequently mention that the customer service team is exceptionally responsive, friendly, and helpful when addressing order questions or fixing unexpected issues. Though some customers noted issues with extended shipping delays, long wait times, and occasional damage to delivery packages experienced during international transit. Some people also experienced occasional sizing discrepancies or defective items, though support teams usually worked hard to resolve these matters satisfactorily.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the apparel is well-made, comfortable,... See more

Quality

Reviewers mention positive feedback about quality, expressing satisfaction with items like t-shirts, hoodies,... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between shoppers. Many consumers... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast... See more

Customer service

Users describe positive interactions with customer_service, highlighting that staff members are helpful and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a great experience with Fashion Chingu. I was positively surprised by the high quality of the clothes. As an Engene, I ordered Jungwon’s ‘Don’t Burn Our Future’ pullover and Jake’s fluffy jacket... See more

Rated 4 out of 5 stars

Great onlineshop with lots of cute and cool products. Received the wrong size at first and the chatbot didn't understand the problem. But once connected to the very friendly customer service, the iss... See more

Rated 5 out of 5 stars

I love Fashion Chingu product so much! The apparel items are great quality and they have rare kpop merch that I haven't seen anywhere else. The support staff are rockstars and always respond in a time... See more

Rated 5 out of 5 stars

The quality of the clothing is fantastic, better than expected. I live in a small country far from the one where Fashion Chingu is located, but the clothes still arrives well-cared for and on time. I... See more


Company details

  1. Clothing Store

Written by the company

We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in! Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion. Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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4.1

All reviews

(1,211)

131 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely items and excellent customer support

I ordered two items, fully aware that a refund might not be possible. When one of the items didn't fit, I contacted customer support and they were very friendly and helpful, offering a partial refund or partial store credit with the item remaining with me. I'm very satisfied with the resolution of my issue, as well as with the quality of the items themselves.

October 17, 2025
Unprompted review
Rated 4 out of 5 stars

Surprisingly great quality!

I had a great experience with Fashion Chingu. I was positively surprised by the high quality of the clothes. As an Engene, I ordered Jungwon’s ‘Don’t Burn Our Future’ pullover and Jake’s fluffy jacket from the Daydream shoot. For both items the fabric is well-processed, heavy and very soft. The size is also accurate! A little deduction of points for the delivery taking a bit longer than expected, the jacket being very grey-white while depicted with brown-ish splotches on the website and the pullover giving off a strong smell, but nothing a wash or two cannot fix. Other than that I’m really happy with my order 🥹

September 11, 2025
Unprompted review
Rated 3 out of 5 stars

Fashion Chingu

Overall decent products, but oftentimes how the product looks irl isn't how it looks in the pictures. (texture, sizing, etc.) If you can except small disappointments and see past it, it's really not that bad! Customer service is very good <333

September 10, 2025
Unprompted review
Rated 3 out of 5 stars

Mixed experience - would still recommend.

My experience overall was mixed. I ordered three pairs of jeans in total.

For reference: I'm a European M, average height, and ordered an XL. Their size chart is reliable, and everything translated perfectly to EU sizes.

My 1st pair:
Black ripped jeans, inspired by TxT. The quality was good, but the inseam was too long. The pair was shown to be mid-waist and baggy in the picture, but fit like a high-waist straight-legged pair on me, because it was designed for people with longer torsos. In hindsight this was visible on the pictures.

I am overall satisfied with what I received.

My 2nd pair:
Black jeans with a pink wash, inspired by SKZ. The quality was great and they fit perfectly, a pleasant surprise after my last oversight.

I am very satisfied with this purchase!

My 3rd pair, and here is my problem:
Light "distressed" jeans inspired by BTS. The denim was wearable, but thin with loose threads. Beside this, there were some other issues:

1. The rips were printed on, even though the jeans were advertised as distressed.

2. The buttonhole was cut too small, so the jeans were unwearable on arrival.

To be completely fair however, once I emailed customer support about my issues I got a fast response and reasonable explanations.

TLDR; A hit and miss experience, the worst of which involved "distressed" jeans with the rips printed on.

At the end of the day, I do not regret buying from Fashion Chingu, and would recommend them if you are looking for specific k-pop outfit dupes.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Love it

It has a lot of pretty clothing, some can be a bit pricy but since I received my first order, I can absolutely confirm that the quality is great! Will order again!

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

The necklace is amazing and the quality is great, the price was great although the shipping time was a bit long but understandable

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Just perfect

The shipment didn’t take long to come in my country e the product was perfect. Great experience

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

I won't be going anywhere else for clothes >:]

Look no further than this amazing website. They have such a large selection of clothes, and they're all really good quality. The sizing is a little big on the chart, but that's all i've really got to complain about. Shipping is fast. A thousand times, yes.

August 20, 2025
Unprompted review
Rated 4 out of 5 stars

Honest Review

Very good layout. Easy to use. Naviagtion can be tricky. When searching within specific groups, some idols that can be filtered are not part of that group and some of the idols that are a part of the group cannot be found in the filters.

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

The quality and measurements are so…

The quality and measurements are so bad. There is no return process because you need to ship it yourself to China where it is over $70 they need a tracking information that’s why it is expensive.

June 25, 2025
Unprompted review
Fashion Chingu logo

Reply from Fashion Chingu

Hi Juan,

We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback.

As outlined in our return policy and FAQs, returns are sent back to our warehouse in China, and the return shipping costs are the customer’s responsibility. While we would love to offer prepaid return labels, this is not something we are able to provide at this time — especially as we already offer free shipping for most orders worldwide.

We understand that international return costs can be high, which is why we offered you several alternative return solutions, including partial refunds that did not require you to ship the items back. These options are the same ones we extend to other customers in similar situations, but we understand they did not meet your expectations.

Our processing and shipments are indeed managed from China, and this information is clearly noted in our FAQ and through our chatbot to ensure transparency before purchase.

Our support team will also reach out to you once more to see if there’s any other way we can help and to address any remaining concerns.

We sincerely regret that we couldn’t reach a resolution that worked for you on this occasion, and we appreciate your feedback as it helps us review and improve our services where possible.

All the best and have a nice day!

Your Fashion Chingu Team

Rated 1 out of 5 stars

I payed 2000 kr for 7 albums

I payed 2000 kr for 7 albums, including a set which contained 3 albums. Instead of the set, I got a set a single random version. 2 other albums were also missing. We have contacted Fashion Chingu to see if they either ship the 4 missing albums or give the money back

August 8, 2025
Unprompted review
Fashion Chingu logo

Reply from Fashion Chingu

Hi Leia,

We’re very sorry for the inconvenience and frustration this has caused. We are already in touch with you via your existing support ticket, and our team is currently working to arrange the shipment of the remaining albums that were missing from your order.

We truly appreciate your patience while we resolve this and will continue to update you directly through our support channel until everything is completed.

All the best and have a nice day!

Your Fashion Chingu Team

Rated 5 out of 5 stars

Weither it kpop idol inspired clothes…

Weither it kpop idol inspired clothes or kpop merch you guys are helpful at answering questions and making sure that K-pop fans like myself get the kpop merch or kpop idol inspired clothes we like or may need if we are planning to go to a kpop concert or are going

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

excellent customer service ( that make company futuristic)

had a great experience with Fashion Chingu! Their customer support was prompt and helpful when I had an issue, and they refunded my money without any hassle. The products are stylish and well-made, just like shown on the website. I appreciate their honesty and smooth service. Definitely recommend them to anyone who loves Korean fashion with reliable service!

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Fashion Chingu is fabulous …

Fashion Chingu is fabulous!!I ordered something and I thought it wasn’t comming anymore so I wrote them an email and they responded directly to my question! It was sooo helpful!! Thank you so much! :)

April 26, 2025
Unprompted review

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