FashionWorld.co.uk Reviews 

2,493
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers had a great experience with this company. Customers found the user experience to be very easy and straightforward, especially when making payments. Many appreciated the convenience of online payment options and helpful reminders for due dates. People also noted a good selection of products, particularly fashion items. However, some customers also noted significant issues with customer service, describing it as unhelpful or unresponsive. Several people reported problems with orders not being received, wrong items being sent, or delays in delivery. A few other people also felt that payment processing had issues, such as incorrect account balances or unexpected interest charges.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with many customers finding the payment process quick,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as quick, easy, and... See more

Product

Customers consistently note ambiguous experiences with product quality and order accuracy. While some... See more

Order

Reviewers highlight significant dissatisfaction with the ordering process, frequently reporting issues such... See more

Customer service

Consumers find customer service to be negative, with many reviewers describing it as shocking, awful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have three different accounts for when I log in jacamo, fashion world and JDW to them it says the same balance which makes me think that one of my catalogues isn't getting paid?


Company details

  1. Shopping & Fashion

Information provided by various external sources

Fab fashion, family essentials & great value homeware; we've got everything you need for ‘Life Made More’.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(2,493)

117 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not helpful

I was on line chat for over 2 hours being passed about as my freezer banged then smoke came out back we moved it to the garden in case of a fire o be only given a phone number to the company who it’s made by what a joke

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Poor service

I ordered a large item on the 16th June and the courier have lost said item. Customer servive have told me I can only reorder the item at the higher price
I have been cut off multiple times by the customer service team

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

Vile company

Charging me £30 interest a month on on a £130 order! Illegal what they are doing. Not even replying to my emails. They take literally 30.20 out of my account, but £30 is interest. Scammers. Don't use these. Most customer service can't speak English. Very unhelpful. Reporting to trade and standards scammers.

June 2, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look