Fastcardtech.com Reviews 320

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Be careful, they are a bunch of scammers. Even if you pay for the insurance for the customs tax refund they will never give you the money back. And on top of that the mobile was defective. Trust me,... See more

Rated 5 out of 5 stars

Yesterday received the phone bought from end of Nov. for christmas gift. After placed the order, 2 days later received email from service team that item has techproblem to fix then i've chose a... See more

Rated 1 out of 5 stars

please everyone, don't ever think about buying anything from this scammer. the good rating given are probably just for cover they hiding their wrong doing. you can't access their website anymore once... See more

Rated 4 out of 5 stars

The two times I've ordered phones from here have been smooth transaction. Yes, the time it takes for your item to arrive will take weeks (3.5 weeks for my last free shipping) but the phone arrives in... See more

Company replied

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer Accessories Store
  4. Computer Store
  5. Electronics Store

Information provided by various external sources

Our company professional sales mobile phones,tablet PCs,Digital high-tech products. The buyer has been engaged in the field of international trade from June, 2002. End of 2015year we have over 200 countries 200,000 member. We strive to make each buyer be satisfied. But if we lost some points please contact us at service(at)fastcardtech.com We will promised provide rapid and satisfactory solution.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

320 reviews

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Rated 1 out of 5 stars

DODGIEST CHINESE COMPANY OUT THERE..............BEWARE

BOUGHT A PHONE OF THIS CROWD OF COWBOYS ON THE 30TH OF JULY AND TO DATE 20/8/13 STILL NO PHONE....FIRST EXCUSE WAS THE PHONE WAS OUT OF STOCK(AFTER SENDING ME A DHL TRACKING NUMBER THAT NEVER WAS) SECOND EXCUSE WAS 3 DAYS 3 DAYS EVERYHING WAS 3 DAYS....AND NOW AFTER I PAID EXTRA FOR ANOTHER PHONE THAT WAS IN STOCK IM GETTING IGNORED AND STILL NO PHONE....I WOULD NEVER USE THESE BUNCH OF SCAMMING COWBOYS EVERY AGAIN....THERE SALES AND SUPPORT IS A JOKE SAME GIRL (AMANDA) EVERY DAY AND SHES AS CLUELESS AS AN INBRED HICK...EMM 3 MORE DAYS EMM 3 MORE DAYS SO SORRY B*S.....ANYONE CONSIDERING USING THESE PLEASE FOR YOUR OWN ADVICE REFRAIN AND GO SOMEWHERE ELSE

August 20, 2013
Unprompted review
Rated 3 out of 5 stars

Questionable Service

I took the risk to buy HDC Galaxy S4 Spark from this website and I receive it after 14 days. The prices on their website seems to cheaper than other China Shopping websites however once you check-out the order, you will meet some extra charges for packaging, service charges, etc. which were supposed to be free. Now the phone I received was okay until few days later, the bezel starts to broke and for the worst, both batteries went dead so I have to buy another one. I sent them e-mails however there were no answers yet. Overall, Fastcardtech will send your order however aftersales service is worse. P.S. Some reviewers with positive ratings here are being paid (promotional tricks) or from Fastcardtech employees themselves.

August 15, 2013
Unprompted review
Rated 1 out of 5 stars

scam company don't buy from them

i order 1 phone from them after 6 daysthey send me non working tracking number after 3 days i receive email from them they can't ship to my country ... and now ii am worry about the money

August 10, 2013
Unprompted review
Rated 1 out of 5 stars

A PATHETIC COMPANY

PLEASE DO NOT BUY FROM THIS SELLER!!! SAVE YOUR MONEY OR BUY FROM OTHER TRUSTED COMPANIES LIKE CHINAVASION WITH DELIVERY WARRANTY! I ORDER A SMARTPHONE, AFTER 2 WEEKS AND MANY EMAILS THEY GAVE ME WRONG TRACKING NUMBER (FROM SWEEDEN) AND AFTER 3 MONTHS NOTHING DELIVERED. I FREQUENTLY CONTACT WITH THEM BUT WITH THEIR ONLY EMAIL SAID THAT THE PHONE HAS BEEN DELIVERED!MY LOCAL SHIPPER TELLS ME NO ITEM WITH NUMBER HAS ARRIVED! NOW THEY DON'T ANSWER ANYTHING EVEN IF I TELL THEM THAT I AM NOT WANTING A REFUND.THEY HAVE CHEATED ME TWO TIMES THE FIRST WITH BROKEN ITEM AND THE SECOND (SAME) WITH UNSENT!! BEWARE THEY ARE SCAMS AND THEY SEND ONLY HALF OF THE ORDERS AND THE COMPANY STANDS UP ONLY FROM NEW-UNWARY CUSTOMERS. WHEN THERE'S NO MORE CUSTOMERS TO CHEAT THEIR FUTURE WILL FADE!! THE LIAR AND THE THIEF REJOICE IN THE FIRST YEAR!!!

June 27, 2013
Unprompted review
Rated 1 out of 5 stars

Don't buy anything at this 'company' unless you like to gamble with your money.

Don't buy anything at this 'company' unless you like to gamble with your money.

Bought a smartphone, paid in advance (of course), was delivered after several weeks. Smartphone is NOT working. Tried to contact the guys for support via mail/phone. Impossible, no replies.
I got convinced that this is NOT a company. I think that this is one or two Chineese criminals, collecting all kind of stuff from other Chinees self made manufacturers, putting frauduleous ID's on equipment and sell it. Of course, I was the stupid guy, I should have known. All those chineese 'clones' , it's just garbage.

So, hello world,'if you don't want to make gthe same mistake, DON'T BUY ANYTHING AT FASTCARDTECH (read: don't buy anything from this chineese criminal). Read the Internet, and I hope you get convinced.

June 26, 2013
Unprompted review
Rated 1 out of 5 stars

These people are bottom feeders! PATHETIC

I purchase 2 phones ... DOA. One month trying to resolve with my HONEST PAL. No resolution ... I file a claim with paypal, and am instructed to return the phones for a full refund. The package has been sitting at the post office in China for almost a month and will not retrieve it. They were contact by paypal to pick up the package and have not responded to their request.

As a result paypal closed my claim and I am out 272.00 and no phones.

Any these dirt bags are YOUR and MY HONEST PAL.

June 6, 2013
Unprompted review
Rated 1 out of 5 stars

Bad policy, don't trust this company.

At first, sorry for my English.

Some months ago, I ordered a Jiayu G3 phone, which is arrived without any problem. But the phone display was wrong. I found two line pixel dead. I didn't trust this company, and I didn't ship back to China. Finally, I get a $16 USD refund. I sold the phone in my country.

After that, I ordered a little better model, Jiayu G3 Plus from FastCardTech again 2-3 weeks ago. In product page, the phone was always "IN STOCK". Other customers on this page, the FastcardTech customer support answered: "Yes, It is stock, now.." etc...

But for Me: "Sorry, not in stock.. please wait for a week.. Don't ship now.", etc

This is a FRAUD company. Lair to new customers until pay. After that, don't ship.
Or advertise products, which are not is stock....
It is very bad fraud, or bad policy.

FastCardTech play to pay, and stretching the time to run out from 45 days PayPal protection.

I will wait 1-2 more weeks, and will make a claim to PayPal...

June 2, 2013
Unprompted review
Rated 4 out of 5 stars

Phone arrived with no troubles

Well maybe i am one of the luckyones having read others reviews. I went with them as they used paypal and i felt confident that if the item did not arrive then i could get my money back.
Order placed 10 days ago and paid for speedy delivery using EMS. I received my tracking number within 2 days, EMS did not register this on their site which i must admit made me worry. Then i received anotehr email updating this number which i could then see on the EMS site. I tracked the item to the UK where it sat in customs for 4 days before being delivered.
I now have the phone and must admit and even though it is day one i am really impressed. Worth the money and time. I would buy from them again now i have the confidence.

May 23, 2013
Unprompted review
Rated 1 out of 5 stars

LIARS LIARS LIARS

I bought a few phones in March 9th using paypal. They said the phones were shipped March 15th and they gave me a bogus tracking number. After contacing them asking for a valid Tracking#, they kept feeding me some Bull Shit about the order. 2 days before the deadline mandated by paypal, I filed a dispute and FASTCARDTECH kept tassuring me that the items were shipped and that I should wait, (more BS). Paypal gave me the option of waiting another 2 weeks before escalating the claim and get a refund. Again, I waited until the last day (MAY 2nd 2013) before the dealine set by paypal to request a refund, still no phones. I finally escalated the claim to paypal and got my money back. They wasted 2 months of my time waiting for phones that were never shipped, but I'm so glad I used Paypal and filed the claims withing the deadlines, otherwise I would have lost a lot of money. FASTCARDTECH is a scam, avoid it if you care about your money .

May 21, 2013
Unprompted review
Rated 1 out of 5 stars

Liars

They say they ship out items in 3-5 days, i placed order on 26 april , i had received a tracking number on 30 , tracking number that was invalid . after contacting them they said to wait a few days ... ok i said then asked why is the number wrong, then theys aid they have custom problems but the item will be shipped that week ( meaning 29 april - 5 may week) but of course that was bullshit . after a few mails and "business messages" where they repeated annoying that they will ship out SOON SOON they promised me again THIS WEEK ... mean while all this time after i payed for silver color option they tell me they only got black after more then a week of waiting to dispatch my order and asking me if is ok ... for real? well they have no stock that is the truth and they get your money and place order with them then wait for that order . so i told them i cancel my order andi had opened a paypal dispute ... ALWAYS USE PAYPAL

May 9, 2013
Unprompted review
Rated 1 out of 5 stars

Be Afraid

You have my phone and my money. I have nothing. you not refunding ar advertised on web page makes you LIAR
You taking my money ang giving me nothing makes you THIEF
Gabor wrote: "I MADE THIS SITE CAUSE I'M A CO-WORKER. WE ARE NOT LIARS OR THIEVES YOUR MOTHERFUCKER!!!!!!!!!!!!!!"
Mr Gabor,Employee of Fastcard.,responded to my opions on their forum.My coments have been removed and I am babbed from the forum. Faultu phone was delivered to them on &th March and all I have got is the royal runnarond & Lies

May 9, 2013
Unprompted review
Rated 1 out of 5 stars

Unproffessional Company who sells rubbish

Bought a phone 5months ago. After 1 week !!! display broke. They offered me to buy one. So i order one for USD 40. After 2 Months i stil hadn't receive anything. So i contacted them. Sorry for the inconvenience, but the display cost USD 75,= Please pay extra 30 USD. So again i pay, and now 4 MOnths, and 10 emails later, i still havent receveive anything, and my emails they don't reply. NEVER BUY SOMETHING THERE. Besides that, the phones are shit also. Just buy original phone,

April 29, 2013
Unprompted review
Rated 1 out of 5 stars

Don't ever trust this company

My experience with this company was Bad, Purchase a Tablet at US200+ and wait for more then a month to received a screen faulty tablet, spend another US20+ to ship back for replacement, after another long wait of month was inform item waiting for repair, finally received a email after sending lots of email to them was informed tablet was repaired and i need to pay repaired and shipping cost for US32 again, after they received the money send another email to me informed that they will inform me again the different of repair cost again before sending back...
This company was clever selling items at slightly lower price compare to others but giving faulty defect product and ask for extra repair cost, even they mentioned warranty 12month but only cheat buyer to send back item..
remember all new buyer is advise better don't get anything from this website and i will log a complain to 上海市消费者权益保护委员会(CASE) , Hope they ever do something on this dishonest company & seller.

April 24, 2013
Unprompted review
Rated 1 out of 5 stars

FASTCARDTECH - my first negative e-shopping experience...

I bought phone on this site.
GPS was not working and I send it back for repair/replace/refund.

They send me back the same unrepaired phone so I have send it back again.
Now they stopped communicating and I am without phone and money.

I advise to anyone: DO NOT BUY FROM FASTCARDTECH...

April 11, 2013
Unprompted review
Rated 3 out of 5 stars

returning!! its a PROBLEM

I bought a "Galaxy S3" lokes normal, but its only a cheap TABLET,
My Simcard from SIMYO is not regonized, also HI isn't possible.
Only TELFORT is working.
When I will put Whatsapp on it, i've got message : WHATSAPP isn't working on TABLET!!
Now I will return my phone for repair, and I have several Emails and Chatsessions without result.
They wil not tell me the returnadres.
Does anyone know were I have to sent to this phone for repair.
And what do I have to put in the package for info.
I paid o lot off money for a useless phone / TABLET

April 5, 2013
Unprompted review
Rated 1 out of 5 stars

Fake Specs BEWARE

I had been wanting to buy from them for a long time, was waiting for a phone with 2gb ram that wasnt too expensive. Finally one came out today. The Benchmarks are FAKE. At least they are naive enough to put them up. Check the RAM specs in Antutu it shows 500 mb free from 2000 mb available, so 1500 mb of ram being used. Thats impossible, the phones software has been hacked to show 2 GB of ram when it only has 1.

April 2, 2013
Unprompted review
Rated 1 out of 5 stars

Belive the negative posts unlike i did

Your Dishonest pal !!! lies lies and more lies after takeing my money product was shiped .... weeks later i contacted them about tracker number to find it wasnt shipped.Weeks passed again and i contacted them and the responce was it was packed and was being shipped this week.
the next day i got a e-mail saying it was out of stock ..........................
So i tried to get my money back and now they say they have paid me my money but they havent......
Belive the negative posts on here and to those who recived there goods :) how lucky you where as geting envolved with costomer services from this companny is a absolute nightmare.Obviously there 1st language isnt english i can under stand that but to be mid conversation with a sales rep on skype only to have them hang up on you time after time is lousy costomer service. Really regret giving this companny my bussiness and will look in to ordering from DHgate for my next phone.

March 30, 2013
Unprompted review
Rated 5 out of 5 stars

PHEW!! Happy customer.

After ordering a HDC Galaxy S3 Quad Core B943 phone from this company i found this review site and seriously thought i'd just wasted £180. But credit where credit is due. My experience with fastcardtech has been faultless, from the start i've had numerous emails giving me updates as to progress, two tracking numbers (theres & dhl's i'm assuming), I ordered it on the 16/3/2013 and it's taken less than two weeks to arrive at my door in Leicester, U.K. I did recieve a £12 import tax bill. I've left it on charge this morning and have just switched it on. It works!! everything seems to work perfectly and it's running android 4.1.2 :-)
Struggling to work out how to change it so it's all in english as all of the widgets available are in chinese still. If anyone knows how to do this could you let me know. ) Thanks.

March 27, 2013
Unprompted review
Rated 1 out of 5 stars

GPS is not working on my phone

The phone arrived in about 17 days. I did not realize it immediately, but the GPS is not working. I suspect that it is configuration issue. The hardware is clearly there, but application cannot get a fix on any GPS satellites. The Compass is similiarly not working. Phone function, dual sim slots etc work fine. I am using with a Straighttalk card.

March 17, 2013
Unprompted review

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