Fastcardtech.com Reviews 320

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Be careful, they are a bunch of scammers. Even if you pay for the insurance for the customs tax refund they will never give you the money back. And on top of that the mobile was defective. Trust me,... See more

Rated 5 out of 5 stars

Yesterday received the phone bought from end of Nov. for christmas gift. After placed the order, 2 days later received email from service team that item has techproblem to fix then i've chose a... See more

Rated 1 out of 5 stars

please everyone, don't ever think about buying anything from this scammer. the good rating given are probably just for cover they hiding their wrong doing. you can't access their website anymore once... See more

Rated 4 out of 5 stars

The two times I've ordered phones from here have been smooth transaction. Yes, the time it takes for your item to arrive will take weeks (3.5 weeks for my last free shipping) but the phone arrives in... See more

Company replied

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer Accessories Store
  4. Computer Store
  5. Electronics Store

Information provided by various external sources

Our company professional sales mobile phones,tablet PCs,Digital high-tech products. The buyer has been engaged in the field of international trade from June, 2002. End of 2015year we have over 200 countries 200,000 member. We strive to make each buyer be satisfied. But if we lost some points please contact us at service(at)fastcardtech.com We will promised provide rapid and satisfactory solution.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

320 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

scam - product has not been delivered and no refund has been made

Product has been shipped but could not be delivered to my address as it was shipped to a wrong address. They promised to resend it after return but now they tell me that it has not returned so far. After 3 months I am not expecting that they will ever re-send my phone. Because of the delay I missed to reclaim in time with paypal - now I lost my money!!!

March 30, 2015
Unprompted review
Rated 1 out of 5 stars

Very bad customer service !!!

I was sent a non-working phone and I demanded a refund or a replacement but besides not replying for weeks, the replies are lacking any kind of customer service! Will not buy from them again and advise anyone not to do it!!

February 17, 2015
Unprompted review
Rated 1 out of 5 stars

VERY BAD SERVICE

I received the phone ordered. I switch on. Perfect¡ Works well. The problem came when fifteen days later the phone don't work: it is impossible to contact with the named "Technical Support", from Sales Department only tell you "Contact our Technical Support". I think it not exist. About return the phone and back the money also think it is a fake. Don't reply emails, and of course the are very far from me. I recommended not to have commercial relationships with them. Could be an ankword experience and lost your money.

February 13, 2015
Unprompted review
Rated 1 out of 5 stars

VERY BIG SCAMMERS

I bought a smartphones HDC S5 spark from them and it is defective
the screen unstiked the USB port left from the position
i sent email to fixit with warranty and answear me stupidity
TAKE AWAY FROM THEM

January 26, 2015
Unprompted review
Rated 5 out of 5 stars

I love FastCardTech

I love FastCardTech and Working Assets! I have been a customer of one or both for over 1 years. The service is great, the prices are great, and I get to support the progressive causes I love!

January 14, 2015
Unprompted review
Rated 4 out of 5 stars

Good overall, but not perfect

The good:
- very good customer service, they always respond to your question
- received all the phones from them until now (more than 10 orders), although some of them were very late (2-3 months), and one of them was shipped even after I disputed with Paypal, and I kinda' lost the dispute;
- good prices;
- always delivered what I bought;
- good quality phones (only once I received a HDC phone with a loose volume button).

The bad:
- they don't have all the products in stock, even if they say they do (more than 4-5 times I had to change my order, because they contacted me and admitted they don't have stock);
- they shipping is not the fastest;
- they don't have EU warehouses :)))

January 12, 2015
Unprompted review
Rated 1 out of 5 stars

They refuse to take their defected and not working phones !! This site just sells defected devices that they buy from factories etc . BE AWARE !! BE AWARE !!! BE AWARE !!!

I bought 2 smartphones total 200$ !
they sold me two phones that they don't work after 13 days !
maximum ! They don't respond at all on touching !!!
I asked from them to let me return them back and they don't accept them !
I've sent them many emails and even messages via its website and they just tells me to download a new rom !!!

UPDATE:
They buying defected not working phones from factories and they sell them to people ! You will only get a problematic device from this site its the rule i guess !

January 3, 2015
Unprompted review
Rated 5 out of 5 stars

latest products and best price

I received the elephone bought for fastcardtech.com.
It's arrived on time and successfully even thought the tracking website do not update timely.
And the phone is in good condition with fast operate and works smoothly.
And i saw the m1 note and Teclast tablet released, even the hdc find 7 with 4g dual sim, wanna to buy a tablet in next month.
But still hesitate which one worth to get, m1 note or teclast x98 air with dual OS.

January 3, 2015
Unprompted review
Rated 3 out of 5 stars

a reliable site overall

i bought a sophone i6 ex from fastcardtech. i bought it even without researching and reading the reviews of the site so after i made the payment i saw the bad reviews and got really nervous. it made me feel uneasy so i kept on messaging them everyday to make sure i get the correct package. eventually i got the package and im using the phone in writing this review now :) i made the payment dec 15, the product arrived in my country dec 22, and it got delivered to my house dec 29. fastcardtech has a lot of flaws tho, one thing i hate about the site is they lie. a day after i made the payment they sent me an email saying that my product has been shipped. and they gave me an untrackable number. when fct tells you that your product has been shipped, that's total bullsht. it's still probably in their warehouse waiting to be picked up. but they'll ship it eventually. just wait patiently. but one thing i like about them is they accomodate all your questions. they have this chat thing on their site where you can inquire to their staff and they always reply. so props to their customer service :)

December 29, 2014
Unprompted review
Rated 5 out of 5 stars

considerate service and good quality

Bought an iuni u2 on fastcardtech.com on last month. This item has the concise ui, a little similiar to miui. And what superised me is supports real 3gb ram + 32gb rom.
First what i've ordered is white color and they've called me to exchange to green version sincerely with a case+screen guard as gift.
After received the green version, it's active and beautiful. I must recommand yours review this color.
While hope fastcardtech can marked the detail information about when the Note 4 Edge and Note 4 N9102 will be arrived.
I'm really want to get these two items.

December 26, 2014
Unprompted review
Rated 5 out of 5 stars

Honest and soonest

Yesterday received the phone bought from end of Nov. for christmas gift.
After placed the order, 2 days later received email from service team that item has techproblem to fix then i've chose another prefered- Kingzone n3 as replacement.
They've arrnaged shipment very fast and sent me case and screen protector as gift.
This phone looks beautiful and operates well with 4g lte connection and dual simcard.
After 1 weeks later, i'll continue to share the operation of this phone.
Will recommand friends to purchase on fastcardtech website.
Hope they will give me some discount on next order.

December 25, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

FastCardTech are amazing. They were prompt, on budget and did a great job.My wife just bought "Zophone I5S" without hesitation were using them again. I definitely recommend FastCardTech without a doubt!!!!

December 23, 2014
Unprompted review
Rated 1 out of 5 stars

LOST PRODUCT, NOT GIVING MONEY BACK PAYING INSURANCE

I bought a Mobile from them on May 2014, paid the insurance in case something happened, they sent it with DHL....2 Months later I contacted them because the shipping company didn't know where the package was, they said they where looking it....and many many many emails later....and ..........9 MONTHS LATER.........I don't have my Mobile or....MY MONEY BACK.......AND I PAID THE INSURANCE......Don't know if I can do something more about it, because they won time so the Paypal time for dispute was due.
BEWARE OF THEM!!!!!!!

December 23, 2014
Unprompted review
Rated 5 out of 5 stars

Great Experience

FastCardTech is such a great company to deal with. Their products are of good quality and they are good on the price as well. Delivery was on time with no hassles. I will recommend them for their great product and service.

December 21, 2014
Unprompted review
Rated 5 out of 5 stars

Great companty

This is really is amazing.
I had a very wonderful experience with it.
I am fully satisfied with their service. i invite you all to come and experience the success.

December 21, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Site

FastCardtech is amazing. I had a very wonderful experience with it. People who do want to know about it make sure you check all the reviews. All of them are Positive with excellent rating. I am really satisfied member. :)"

December 20, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have ordered one iphone for my mother, we are very satisfied with the iphone, Great quality at a very low cost! the company service is very fast and reliable, I really appreciate your work. Keep it up

December 20, 2014
Unprompted review
Rated 5 out of 5 stars

Great experince on FastCardTech

I recently bought a mobile phone from FastCardTech and i must say they are best as compared to other sites . There Price is amazing and the service they provide after sales is impressive . A+++ Company .. I highly recommend them .

December 20, 2014
Unprompted review

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