fastercars.ae Reviews 

47
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My experience has been great with Faster cars, they have more available cars than what they advertise, they quickly found me an M4 comp I wanted for the day & delivery and collection was on ti... See more

Rated 5 out of 5 stars

Excellent services and good quality cars. Great customer care services and the car is delivered/collect from your location. My only regret is not selecting a muscle car because the prices are affordab... See more

Rated 5 out of 5 stars

Customer service is amazing and with easy access to them via Whatsapp they respond very quickly. They offer quality cars and these vehicles are reliable. I have made very long drives using their vehi... See more

Rated 1 out of 5 stars

Booked a car for 48h. Vehicle was changed last minute to a larger model than requested. Used the car for ~2 hours only. Later charged AED 2,000 for a scratch, with no clear proof, no cost break... See more

4.0

Great

TrustScore 4 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(47)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My experiences weren't so good

My experiences weren't so good, a boss who gets very loud and yells at you. You are lied to several times about your money, they promise you every day that the money will go back to the account you specified, but that is not the case and when you go there he tries to intimidate you with Mr. Ammar shouting at you so extremely, I was really shocked how you can treat customers like that.
The Audi Q3 There was also a repaired accident car from the USA. gap dimensions didn't fit at the back and front, etc

March 20, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience with Faster Cars: Issues with Billing and Transparency

I hope I could have given a better rating.

Our recent experience with Faster Cars left us somewhat disappointed. While there were a few positives, the overall experience was far from what we expected.

Details:

Positive:
We appreciated the cleanliness and maintenance of the car. It was in good shape, which added some comfort to our journey.

The team communication is professional.

Negatives:

Misleading Assurance: The car we reserved was not the one we received. This discrepancy between what was promised and what we got was frustrating and inconvenient.

Hidden Charges and Unavailability of Reserved Car: The lack of transparency in this regard was disheartening. Notably, we had reserved a specific car model (Mustang blue orange 63249) for 500 Dirham per day. However, upon our arrival, we were informed that the car was not in stock (Do note this was a car we reserved NOT SURE WHAT RESERVATION MEANS THEN). The team forced us to pick up a different car, a Dodge Charger V8, which was listed on their site for 450 Dirhams, a price lower than what we had reserved a Mustang for. Nevertheless, we were compelled to pay an additional 105 Dirham for the substitute vehicle.

Questionable Billing: The lack of a detailed explanation for an unauthorized $74 charge on our invoice raised doubts about the billing practices of the company.

Pre-existing Damage: We were held responsible for a preexisting scratch on the vehicle, despite having photographic evidence with timestamps proving it was there before our rental.

Lack of Documentation: An extra charge of 60 dirhams for Salik tolls was imposed, but we were repeatedly denied documentation/receipts to verify this cost.

In summary, the experience was marred by several issues, and the lack of transparency in billing and charges was a significant concern. While the car's cleanliness and maintenance were pluses, they did not outweigh the other disappointments. We sincerely hope the company addresses these issues to provide a better experience for future customers.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Sports Car & Luxury Car Rental Dubai

Experience the thrill and elegance of driving a luxury car in Dubai with Faster Rent a Car, the premier car rental service. We specialise in Rolls Royce rental in Dubai, providing a diverse range of high-end automobiles to meet your needs. Our assortment includes renowned brands such as Lamborghini, Ferrari, Porsche, Bentley, Audi, Mercedes, and BMW, as well as sports vehicles, luxury automobiles, and supercars. Whether you want to hire a Rolls Royce or a Ferrari in Dubai, we have you covered. Enjoy competitive rates and choose a rental period that suits your needs from our premium fleet of cars. Rent from us today and indulge in the ultimate luxury driving experience.

October 1, 2023
Unprompted review
Show reviews in all languages. (47 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look