fastfitz.co.uk Reviews 248

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, friendliness, and expertise. Many people appreciate the high-quality products and the competitive pricing, often noting that the costs are significantly lower than other providers. The convenience of on-site fitting and thorough aftercare also contributes to a highly positive customer experience. Consumers frequently mention the staff going above and beyond, providing detailed explanations and demonstrations, and ensuring installations are flawless and timely. The overall sentiment reflects strong satisfaction with both the product and the comprehensive service provided.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Product

Reviewers highlight positive aspects of the product. Customers praise the top-quality workmanship and... See more

Price

Customers had positive experiences with price. Many reviewers found the quotations to be significantly... See more

Based on these reviews

Rated 5 out of 5 stars

Matt was a friendly guy who was also very thourough and professional. He was relatively quick, but ensured that the installation was as designed as per make of car , model etc, He even helped me out p... See more

Rated 5 out of 5 stars

Great booking experience, after some delays on my end they even offered a price reduction to be closer to my initial quote. Fitting was timely and went well without any issues. Aftercare was a... See more

Rated 5 out of 5 stars

Can't recommend these guys enough. After having a towbar fitted last year, the fuse went this week and Matt was out within 48 hours to put a new fuse in as it was in a position i couldn't reach, a... See more

Rated 5 out of 5 stars

I got a quote to install detachable swan neck towbar and 13pin socket on my bmw 3 series that was nearly 40% cheaper compared to local trailer fitters. The offer sounded too good to be true. Shortly a... See more


Company details

  1. Car Accessories Store
  2. Auto Parts Store

Written by the company

fastfitz.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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Rated 5 out of 5 stars

Towbar Excellence

This company pulled out all the stops to supply and fit a swan neck towbar to my Honda CRV. Their communication was excellent as was the price, including vehicle specific wiring loom. Their fitter did an exceptional job and I am extremely impressed.

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

2019 kia sportagee shown by…

Great knowledge and expertise shown by Matt when discussing options. Installation was carried out at home on the agreed date and time and fitted to a high standard. Happy to recomend this company to anyonec

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

What a nice guy very professional…

What a nice guy very professional explanation when finished very good I would highly recommend this company to anyone who would want a towbar fitting thanks again very happy 5 stars ⭐️ ⭐️⭐️⭐️⭐️

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

Great company!!

I have had a great experience with this company!

My fitter Tony was friendly and knowledgeable! The fitting was fast and neat!

Afterwards I thought I had an issue with my internal lights staying on. I messaged Matt who was very helpful and informed me that he would send Tony back out to have a look!

Tony come and checked my jeep and it turned out I had just knocked a switch on for my internal lights. Even though this was my mistake I was not charged any extra fee!

Would recommend to anyone!

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Audi Q4 Etron tow bar fitting

I recently had the pleasure of hiring Matt, an exceptional tow bar fitter who specialises in all vehicles including my Audi electric car. As an owner of an expensive Audi electric car, finding someone trustworthy and skilled to install a tow bar without damaging the bodywork and ensuring safety and compliance with regulations was crucial to me. I must say, Matt exceeded all my expectations and went above and beyond in delivering an outstanding service.

From the very beginning, Matt demonstrated professionalism and excellent customer service. He promptly responded to my inquiries, keeping me well-informed throughout the entire process. His polite and courteous demeanor made the experience not only convenient but also highly enjoyable.

One of the standout qualities about Matt's service was his attention to detail and commitment to following regulations. His meticulous approach and knowledge ensured that the tow bar was fitted precisely and safely. Not only did he avoid any damage to the bodywork, but he also provided additional guidance on maintaining the tow bar in optimal condition.

In terms of pricing, Matt offered competitive rates. Although he was the second-cheapest option among the quotes I received, his exceptional customer skills and professionalism stood out, making him the obvious choice. The added convenience of his mobile fitting service was another factor that set him apart from the rest.

Overall, I cannot emphasise enough the excellence of Matt's work and his exceptional customer skills. He consistently went the extra mile to ensure my complete satisfaction. If you're in need of a tow bar fitting service for your car, I highly recommend Matt. His standard of work is exceptional, and his commitment to customer satisfaction is unparalleled.

Thank you, Matt, for your outstanding service.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

From first making an inquiry, an email was sent with quotes for towbar within minutes.
I spoke to Matt on the phone and he fit me in as needed it fitting for a holiday. Communication good, he text to keep me up to date on estimated time of arrival.
Arrived and fitted tow bar.No problems. Excellent service will definitely recommend.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Really happy with the service. Matt was great with communication while we were working out which tow bar would fit our Peugeot 5008, and kept us updated with our options. Tony came to fit it and was prompt, friendly and knowledgeable. He did a great and tidy job, and I’m really happy we chose Fastfitz.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome company

Awesome company
Installed tow bar and reversing sensors for me a few years ago.
Just popped back tonight to solve an issue with the tow bar.
Can't fault the service.
Awesome, highly recommended

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service - quick and positive response from Matt to my initial email query; competitive pricing; kept in touch and arrived at my home when he said he would. Professional job, and like the other reviewers he left it all tidy. Full explanation of how to detach the tow ball and let me practice a few times until I felt competent. Also offered advice on wiring new lights on the trailer. Is available to contact him if I have any further queries.
Two days later I was towing my new boat on its trailer with no problems whatsoever.

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, prompt and kept in contact prior to fitting my towbar, had it fitted at my place of work which was no problem, towbar looks very neat and a great price, highly recommended.

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

Professional Service

Arrived at the time, he said he would and kept in contact prior to appointment time to keep me up to date. Towbar fitted in adverse weather conditions. A professional job and cleared away afterwards. Highly recommended for service and price.

July 19, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Another brilliant service from fastfitz, this time a towbar fitted to our car. Arrived on time, very professional and friendly. Matt also went the extra mile and refitted our spare tyre into the boot space, that we couldn’t get to fit. Would definitely recommend this company, thank you

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic communication…

Fantastic communication and really helpful. Answered all questions and very accommodating with dates.
I would definitely recommend. Very low hassle.

July 6, 2023
Unprompted review
Rated 5 out of 5 stars

Towbar fitted

Kept me up to date when they would be coming, arrived on time, brilliant friendly service.

Would recommend to anybody looking for a towbar to be fitted

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service , the care and attention to the van was 5***** and communication all the way through great. The convenience of coming to your house and all in all 5*****

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

Fastfitz towbar review

Fastfitz came on time they were very prompt which I appreciated, They
Started the detachable towbar fitting
Which was done professionally and very neatly where everything was put back together as it was before they started the job.
Very pleased at their expertise and
Knowledge in this industry.
I can tow my new caravan with confidence knowing my new detachable towbar has been correctly installed and all the wiring and relays are professionally fitted by a competent company

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great service - well recommended.

Brilliant service.Matt arrived promptly for our appointment, and took great care with our vehicle. At the end, took the trouble to show me how everything worked with the removable towbar we had chosen, and left the car clean and tidy. Will definitely be using again if the need arises.

June 26, 2023
Unprompted review

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