Fastlocksmithlondon Reviews 

620
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 387 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff for being polite, highly professional, and arriving promptly to handle stressful emergency situations. Consumers deeply appreciate the fast and efficient service, noting that jobs are successfully completed quickly and cleanly without any unnecessary delays. However, some customers also noted unexpected and extremely high pricing compared to what was initially quoted over the phone. Reviewers expressed deep frustration over hidden charges, unexpected additional fees, and a general lack of transparency regarding the final payment amounts requested by the workers after completing the necessary tasks on site.

What people talk about most

Staff

Users describe positive interactions with staff, praising them for being exceptionally calm, professional,... See more

Service

Reviewers mention positive feedback about service, highlighting fast response times and professional... See more

Price

Customers consistently note ambiguous experiences with price, as opinions regarding costs vary dramatically.... See more

Response time

Reviewers highlight positive aspects of response_time, frequently praising the exceptionally fast arrival and... See more

Customer service

People report positive experiences with customer service, noting that staff are really helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an amazing experience with Bobby. I was locked out of my home and stressed, but they arrived quickly and were incredibly professional from the moment they showed up. They opened my door fast,... See more

Rated 5 out of 5 stars

From booking with Fastlocksmithlondon to getting the job done they were so professional, helpful and quick. I feel their pricing was also fair for the service, I'm so pleased. If I find myself in this... See more

Rated 5 out of 5 stars

We called Adrian about a stuck bedroom door that we couldn't get into at 11:00 at night on a Sunday, he said he'd be with us in 25 minutes, he got to our home within 10 minutes! And the door was open... See more

Rated 5 out of 5 stars

Excellent service, 24 hours. The other companies wouldn't answer the phone and these guys showed up and took care of it inside of an hour. Amazing job.. I would highly recommend you call Mario and Joh... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

620 reviews

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No recent history of asking for reviews

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Replied to 2% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(620)

357 reviews in the last 12 months

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Rated 5 out of 5 stars

Ricky

Ricky, arrived within specified time. He was very knowledgeable, polite, professional and provided excellent service.
If you’re ever unfortunate (!!) enough to get locked out, I’d highly recommend their services.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Highly recommended. Suggested a more expensive fix but when we discussed the options a more cost effective approach was reached

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with Ivan…

I had an excellent experience with Ivan the Locksmith man and couldn’t be more impressed with the service he provided.

From the moment I contacted Ivan, he was professional, friendly, and extremely responsive. He arrived quickly and immediately put me at ease with his knowledge and calm approach. It was clear right away that he knows his trade inside and out.

Ivan worked efficiently and carefully, explaining what he was doing and making sure everything was done perfectly. The quality of his work was outstanding, and he made sure the lock was working smoothly before leaving. What really stood out was his honesty and fair pricing no surprises, just reliable and trustworthy service.

It’s not easy finding someone you can truly rely on, but Ivan is definitely that person. If you ever need a locksmith who is skilled, professional, and genuinely cares about helping his customers, Ivan is the best man to call.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

I accidentally locked myself out of my…

I accidentally locked myself out of my house and needed help urgently. They responded really quickly and arrived sooner than I expected. The locksmith was friendly, calm, and very professional. He got me back inside in just a few minutes without causing any damage.
I recommend it 100%.

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

My elderly mother called them out to…

My elderly mother called them out to open a stuck lock on an interior door and was charged an extortionate £165 plus £75 for drill bits plus VAT. They then quoted another £195 to replace the lock; something I managed to do myself in 5 minutes, the replacement lock costing less than £25. These guys take advantage of the vulnerable. Stay clear of them.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

I recently had some work done

I recently had some work done in my house to fix a door lock, and I was very pleased with the service. The work was carried out professionally and completed within a reasonable amount of time. They were punctual, polite, and made sure the lock was fixed properly before leaving. I would definitely recommend them to anyone looking for reliable and efficient work.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Ricky the locksmith was an absolute…

Ricky the locksmith was an absolute lifesaver when our door accidentally locked with our baby boy sleeping inside. He arrived quickly and handled the situation with incredible patience and care. Ricky worked quietly and calmly, making sure not to wake the baby while opening the door. His professionalism and kindness meant a lot to us. Truly grateful for his help—highly recommend Ricky to anyone needing a trustworthy locksmith today. 🙏🔑👶
Thanks Ricky....

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

Con artists stay clear

Warning about Fast Locksmith London. It's the first result that comes up if you Google emergency locksmith.

Tennat broke the key in the lock. Called company Was told it would be £55 when the chap arrived he looked at it & Just said lock needed replacing without even trying to pick it out. told me it would be £175 to replace the lock and then AFTER he had drilled the lock out said that a new lock costs an additional £150. What a con, when I questioned this he totalled it up and then added vat.. when I said you are just adding more costs on he went crazy starting swearing and shouting and started taking the lock out. Felt like getting into it with him but I have just lost my Dad and not in a great place so somehow I just walked away and he said pay with Apple Pay. Due to the late time and being upset ended up getting conned out of £406. With no receipt offered or given the chance to ask for one.

He was a tall stocky Eastern Europe guy and absolutely took advantage of the situation felt really intimidated. But seems like he had done this before.

Please don't use them unless you want to get ripped off and threatened.

March 5, 2026
Unprompted review

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