Locksmith Service Reviews 2,121

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 1 out of 5 stars

If I can leave a negative stars I would leave a negative 10 stars I was told three different prices for a lockout first price I was told was $150, then when he got here I was told 500 and few minutes... See more

Rated 5 out of 5 stars

Ian the Locksmith arrived ahead of the time I was given. He was very polite, professional, friendly and jovial. He replaced our window handle and its lock very fast and he tested it to our satis... See more

Rated 5 out of 5 stars

A very prompt response to a first time user of this service. I had a constructive discussion with Dean as to the problem with a door lock and he came up with a positive recommendation which actually s... See more

Rated 5 out of 5 stars

Less than an hour between phone call and the locksmith arriving to change two door locks and a garage door lock too. Very pleasant and friendly and better still, quick. He even had to engineer a new... See more

Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Locks Supplier

Written by the company

Locksmith Services provides emergency locksmith and related services in virtually every village, town and suburb of the United Kingdom. screen4tv.com Experience Live TV and Limitless Streaming Delights Access global channels, major networks from various regions. Enjoy 4K VOD and MOD library. Latest movies, series, recorded PPV, daily catch-up updates.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

If I can leave a negative stars I would…

If I can leave a negative stars I would leave a negative 10 stars I was told three different prices for a lockout first price I was told was $150, then when he got here I was told 500 and few minutes later told 100 I ended up pay them 271.00 and making a police report due to picture on CDL taken and don't trust them. They tried to strong arm me into making a payment of $500 even when I told them that payments are average about 150 and I was told 150 at first I would not use this company I would run for this company

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Door lock problem

A very prompt response to a first time user of this service. I had a constructive discussion with Dean as to the problem with a door lock and he came up with a positive recommendation which actually saved me money. Dean was personable and left me feeling very satisfied with the job.

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

This is the worst company ever !!!

This is the worst company ever !!!! I‘ve called them at 11:50 and still now at 15:41 i‘m still waiting for them !!! I told them that i‘m really sick and should take my medicine they never showed up and never opened my door !!!

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

I’ve never encountered ruder service…

I’ve never encountered ruder service than from the person who came to fix my UPVC door today. There was zero upfront communication about the fees, and the issue wasn’t fully resolved — the door is now loose, but easier to lock. I won’t be using their services again.

May 22, 2025
Unprompted review
Rated 2 out of 5 stars

Bait and switch false advertising

I was told the service person would arrive in 20 minutes but I waited about 1 1/2 hours. I was also told their service would be approximately $35 to unlock the door from my garage to my house but of course after waiting until almost midnight so they probably thought I’m not going to turn down any price they give me. I’m advised that the lock inside my garage to my house is “tricky to open” and will cost me much more. It took less than 60 seconds to open the door and I was charged $151.55.

January 28, 2025
Unprompted review
Rated 1 out of 5 stars

7 days locksmith big scam this people…

7 days locksmith big scam this people come and in call they say 60£ when they come they go up to 350£/600£ wich is ridiculous never trust this people always change and take hight price big scam

January 2, 2025
Unprompted review
Locksmith Service logo

Reply from Locksmith Service

Hello Rocky,

I believe this review is meant for a different company as we never work in such way - our prices are always crystal clear and we have a fixed labour which the customer is always made aware of. We don't charge extra for call out nor jump from low to high prices ever. Our company is GLSS Ltd, you would have received a receipt with all our details, company info etc. over email. I would be happy to discuss this further if required and provide all our details. Please respond to my request for your information through Trustpilot and I will be in touch shortly.

Kind regards,
Lisa

Rated 5 out of 5 stars

Thank you guys so much

Thank you guys so much! Amazing response to my call! I’m so very grateful for your help I got locked out of my house and it was freezing you came out to me in no time and very reasonable pricing! Thank you so much!

February 11, 2024
Unprompted review
Rated 1 out of 5 stars

I called a locksmith to help open the…

I called a locksmith to help open the room door. On the call, the admin said it would cost £50 to open the door without breaking it. When the locksmith arrived, he said he would need to break the door, and it would cost £150. I said no because the landlord didn’t allow breaking it. Then he charged me £40 for cancellation. How insane was that?

July 19, 2024
Unprompted review
Locksmith Service logo

Reply from Locksmith Service

Hello Thai,

Thanks for leaving a review. I'm sorry to hear you have come across a bad experience with a locksmith company, but I can assure you it was not us. From what you have mentioned in your review, we do not have such costs to quote over the phone as you were told, and we also don't have a call out fee which you were charged. We are always transparent with costs for labour when customers call us so it was definitely another company you used. We also don't have any record of your phone number or email on our system so I am certain this review was meant for someone else, perhaps with a similar website name as our domain is on Trustpilot. I have previously tried to call you and have also sent an email with all of our details, please could you check so you can see it was not us and remove the review as it unfairly degrades our reputation. Thank you for your understanding!

Kind regards
Lisa

Rated 5 out of 5 stars

Super responsive

Yesterday, I went out of the city with my some friends and suddenly I notiched that I lost my keys somewhere. I needed a locksmith service near me. I called them and they were super responsive and professionally handle my problem. They were friendly and they offered me a reasonable price also. If I need any locksmith service I will call them again.

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute thievery

Absolute thievery. $480 and never got the key out of my door.

Can not be trusted.

March 22, 2024
Unprompted review
Locksmith Service logo

Reply from Locksmith Service

Hi John,

As I can see, this review surely was not meant for us - we are a locksmith service based in the United Kingdom and I believe this review is for a business based in the USA.
Here is our website - https://24locksmith.co.uk

Please delete the review as soon as possible as it degrades our company and unjustifiably makes us look bad for potential customers here in the UK. Thank you

Kind regards,
Lisa
GLSS Team

Rated 1 out of 5 stars

Worst experience ever!!

Worst experience ever!!!
I would not recommend it to anyone. Prices they ask are not matching with the ones they charge.
We overpaid for a poor quality service and a late response. When we asked for an invoice, an a breakdown of the service, they didn't provided us with.

January 27, 2024
Unprompted review
Locksmith Service logo

Reply from Locksmith Service

Hi Mr Berger,

Thank you for leaving a feedback. I have tried to request information but you haven’t responded and I can’t seem to find any details of yours on our system - are you sure it was us who provided you with a locksmith service? It just doesn’t sound like us from what you have written, we are very clear with any costs and always let the customer know everything before proceeding with the job. Also, we always provide an electronic invoice/receipt sent via email with an exact breakdown of charges (i.e labour charge, parts, lock etc.)
Please confirm if you are sure whether it was us who provided the service, we are glss Ltd and all our company details is provided on our receipts. If it was as I believe a different company, please delete the above review as it degrades our hard earned rating and is misleading for future customers.

Kind regards,
Lisa
Glss Team

Rated 4 out of 5 stars

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December 28, 2022
Unprompted review

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