Fasttrackrac Reviews 

2
TrustScore 3 out of 5

2.9

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Company details

  1. Vehicles & Transportation

Information provided by various external sources

Fastrack rent a car was established in the year 2000 to offer rental and leasing solutions. Now we are one of the leading luxury car rental companies in Dubai, UAE. Our concentration is customer service and we thrive on pleased customers.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

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2.9

All reviews

(2)

1 review in the last 12 months

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Rated 1 out of 5 stars

I have been a long-term and loyal…

I have been a long-term and loyal client, yet the way I was treated was extremely disappointing. From the beginning, I clearly communicated my payment date (salary paid at the end of the month), and this arrangement was agreed multiple times by the company.

However, the following month, this agreement was suddenly ignored, with no flexibility, no cooperation, and no respect shown to a loyal customer. Instead of professionalism and understanding, I experienced pressure and poor customer service.

In Dubai, where customer service standards are usually high, this level of treatment is unacceptable. Loyalty clearly means nothing to this company.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

We waited 6 hours for our car to turn…

We waited 6 hours for our car to turn up to which they said it was no longer available and tried selling me a much worse car for the same price, I presume this is a tactic! They refuse to answer the phone, customer service it as a all time low, DO NOT USE

April 13, 2025
Unprompted review

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