Fat Skeleton Reviews 

5,606
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently point out that purchases arrive swiftly and are safely packed, showcasing exceptional quality across a wide variety of riding apparel and accessories. Reviewers also express strong satisfaction with the easy-to-navigate website, helpful staff members, and hassle-free return handling. However, a small group of people noted occasional challenges, mentioning minor delivery mix-ups, receiving incorrect items in their packages, or encountering situations where products were out of stock and required refunds. Despite these infrequent setbacks, most buyers remain deeply loyal and eager to return for all their future purchases.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting rapid shipping times and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items such as shirts and... See more

Service

Customers had positive experiences with service, frequently highlighting prompt delivery and helpful staff... See more

Order

Reviewers highlight positive aspects of order, frequently expressing satisfaction with fast delivery, smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

FS are brilliant. Just bought a shirt rucksack and cap to go with my leather cut off boots and hoodie from previous order. Always arrive in time we had one mix up but Paul sorted straight away so 5 st... See more

Company replied

Rated 5 out of 5 stars

Great customer service as usual. Delivered quickly and well packaged. Never any issues when I've ordered from Fat Skelton. Always there if you need to ask any questions before purchasing anythin... See more

Rated 5 out of 5 stars

I ordered a new sweatshirt in my normal size, XL, but when delivered found it too big, returned it in exchange for a Large, which arrived a couple of days later. Well satisfied with the returns servic... See more

Rated 5 out of 5 stars

Ordered Christmas gifts early on 7 December. By 22 December I was worried they hadn't arrived even tho I had an email saying order was fulfilled and a tracking number with Royal Mail. Contacted com... See more


Company details

  1. Sunglasses Store
  2. also in
  3. Motorcycle Equipment and Accessories Store

Written by the company

Dedicated to Customer Satisfaction We love custom motorcycles, and that fact that we are lucky enough to be able to own them ride them & be part the amazing camaraderie that surrounds them is what gets us up in the morning (very early as well, if a ride is in the offering)! We’re NOT custom Bike “snobs”, we don’t care if you ride a 125 Virago, a Harley Davidson factory custom or a hand built £40,000 custom chop. It’s the fact you ride, not WHAT you ride. We’re NOT a bog standard type of Motorcycle Apparel & Part retailer, so if you’re looking for piles of the run of the mill boring gear that fills those guys warehouse & shop shelves, same old year in year out, then we are NOT for you. Here at Fat Skeleton you don’t have to wade through pages of gear you won’t be interested in. So if you’re looking for one piece racing leathers, knee sliders, a Moto GP riders latest helmet, then I’m sorry, you WON’T find them here! Our Custom Brand Ranges. Wherever possible we always prefer to personally Road Test new gear before it becomes part of the range, as it gives us opportunity to not only make sure it’s fit for purpose & represents good value for your biking buck, but also so we can talk about the product from first hand knowledge & use. We don’t stock something just because it’s a supplier offers us or worse still was dumping it on the market at a cheap price, if we’re not happy with it, we don’t stock it….end of.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(5,606)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

FANTASTIC customer service

Ordered Christmas gifts early on 7 December. By 22 December I was worried they hadn't arrived even tho I had an email saying order was fulfilled and a tracking number with Royal Mail.
Contacted company via website evening of 22 December. By 23 December morning I had a phone call, apologising and we worked out the order has been lost in the post.
Special next day delivery was arranged at no cost to myself and I have just received my order on 24 December - just in time for Christmas!
Excellent service, dealing with problems (not their fault), promptly and effectively. First class service.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fat Skeleton do the right thing and supply quality merch

I recently ordered an Oxford black denim riding shirt with armour in the Fat Skeleton Black Friday event. It was reduced down to a great price of £49.95 so I ordered a large and paid up asap.

A few days later a package arrived which had a different shirt jacket made by Oxford in it. It was a larger size that didn’t fit me. This jacket cost more than the shirt so I phoned Fat Skeleton to raise the issue.

I spoke to Paul, who I think is the owner, who was polite, efficient and a problem solver. The denim shirts were now sold out and because the error was on their side he offered me a couple of choices if I paid the return postage. I opted for another riding shirt that was more expensive and paul happily sent it out by return of post as soon as the one I returned flagged up on their system.

Needless to say I’m impressed with how Fat Skeleton and Paul in particular conducted themselves. Their products are great but the service that goes above and beyond deserves the 5 star rating I’m giving them.

The new riding shirt is of superior quality and is well made and a true fit for size. It will a great piece of riding gear that will feature large in my riding adventures coming up. Once again thanks to Paul for being a solver of problems and running a good business. I’ve already bought a helmet and riding glasses from them which are excellent quality and built to last.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service as usual.
Delivered quickly and well packaged.
Never any issues when I've ordered from Fat Skelton.
Always there if you need to ask any questions before purchasing anything.

October 27, 2025

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