Fat Skeleton Reviews 

5,606
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently point out that purchases arrive swiftly and are safely packed, showcasing exceptional quality across a wide variety of riding apparel and accessories. Reviewers also express strong satisfaction with the easy-to-navigate website, helpful staff members, and hassle-free return handling. However, a small group of people noted occasional challenges, mentioning minor delivery mix-ups, receiving incorrect items in their packages, or encountering situations where products were out of stock and required refunds. Despite these infrequent setbacks, most buyers remain deeply loyal and eager to return for all their future purchases.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting rapid shipping times and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items such as shirts and... See more

Service

Customers had positive experiences with service, frequently highlighting prompt delivery and helpful staff... See more

Order

Reviewers highlight positive aspects of order, frequently expressing satisfaction with fast delivery, smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

FS are brilliant. Just bought a shirt rucksack and cap to go with my leather cut off boots and hoodie from previous order. Always arrive in time we had one mix up but Paul sorted straight away so 5 st... See more

Company replied

Rated 5 out of 5 stars

Great customer service as usual. Delivered quickly and well packaged. Never any issues when I've ordered from Fat Skelton. Always there if you need to ask any questions before purchasing anythin... See more

Rated 5 out of 5 stars

I ordered a new sweatshirt in my normal size, XL, but when delivered found it too big, returned it in exchange for a Large, which arrived a couple of days later. Well satisfied with the returns servic... See more

Rated 5 out of 5 stars

Ordered Christmas gifts early on 7 December. By 22 December I was worried they hadn't arrived even tho I had an email saying order was fulfilled and a tracking number with Royal Mail. Contacted com... See more


Company details

  1. Sunglasses Store
  2. also in
  3. Motorcycle Equipment and Accessories Store

Written by the company

Dedicated to Customer Satisfaction We love custom motorcycles, and that fact that we are lucky enough to be able to own them ride them & be part the amazing camaraderie that surrounds them is what gets us up in the morning (very early as well, if a ride is in the offering)! We’re NOT custom Bike “snobs”, we don’t care if you ride a 125 Virago, a Harley Davidson factory custom or a hand built £40,000 custom chop. It’s the fact you ride, not WHAT you ride. We’re NOT a bog standard type of Motorcycle Apparel & Part retailer, so if you’re looking for piles of the run of the mill boring gear that fills those guys warehouse & shop shelves, same old year in year out, then we are NOT for you. Here at Fat Skeleton you don’t have to wade through pages of gear you won’t be interested in. So if you’re looking for one piece racing leathers, knee sliders, a Moto GP riders latest helmet, then I’m sorry, you WON’T find them here! Our Custom Brand Ranges. Wherever possible we always prefer to personally Road Test new gear before it becomes part of the range, as it gives us opportunity to not only make sure it’s fit for purpose & represents good value for your biking buck, but also so we can talk about the product from first hand knowledge & use. We don’t stock something just because it’s a supplier offers us or worse still was dumping it on the market at a cheap price, if we’re not happy with it, we don’t stock it….end of.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(5,606)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

I needn't have worried

I needn't have worried, because everything i ever order from paul and his dedicated team is always perfect! Just received my leather American cut from the gang and having been advised on sizing via a phone call, they helped me to purchase the best cut I've ever seen. When I opened the box it was like Xmas come early so much work gone into this beautiful crafted waistcoat.and worth double the price tag.im fortunate enough to be able to spend a nice few bob at my local Harley davidson shop (don't tell the wife) but I can honestly say that Fat skeleton do a far better job on service,knowledge and price not to mention quality.Big Thank you paul and gang,one very satisfied customer
Fabio Chiellini

June 18, 2025
Unprompted review
Fat Skeleton logo

Reply from Fat Skeleton

Thanks for taking time to leave us your review Fabio!! It means a lot to all our hardworking team here at Fat Skeleton.

Rated 5 out of 5 stars

Really like the design on the OGRB hoodie

Really like the design on the OGRB hoodie. Unusual to have graphics on front and down both arms. I like the Union Jack style front design with skeleton riding a bike. Very cool and I’m sure will be admired by my biking mates at the Farmyard Party in a few weeks. I have washed it already and no issues. In fact I’d say it’s helped lift the inner fleece and feels even better. Good quality sweatshirt material from Gildan so I’m expecting it to last a while. Graphics are good quality too. All in all I’m chuffed with my purchase.

May 26, 2025
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service
Had email to say Ls2 full carbon back in stock so ordered but forgot to add my 15% off so phoned and person spoke to took off 15% off and got helmet next day
Customer service at its best

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Previous poor review retraction

Hi potential buyers, I left a previous poor review on a LS2 open face helmet, I had issues with integral visor breaking after a couple of weeks, not the fault of Fat Skeleton I may add.
But I must say the customer service I received from Paul was second to none, I had a replacement helmet within 48 hours, no quibble, no problems.
He explained any further problems I should call direct for immediate resolution.
On that basis I cannot fault them & would highly recommend buying from Fat Skeleton especially on line, because if you have any issues they will be resolved quickly and without fuss.
Five stars from me.
Thanks Paul

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service overall

Amazing service overall. I had to exchange some riding jeans for another size. I dropped them off in person as was fairly local. The really friendly owner, Paul got me the exchange back out to me in a couple of days. Love the product too. They are perfect. Thanks very much

April 30, 2025
Rated 5 out of 5 stars

Brilliant boots very comfortable to…

Brilliant boots very comfortable to walk in and to ride in, and look great too, very pleased with them

April 24, 2025
Fat Skeleton logo

Reply from Fat Skeleton

Thanks Tam, delighted your happy with your latest purchase of the Hot Leather Harness Riding boots from us!

Rated 5 out of 5 stars

Riding Goggle - Purchase/Return

I purchased riding goggles to pair with an open face helmet recently (Bell C500) but unfortunately the goggles didn't fit the tight opening and so just weren't suitable and had to be returned. However, the whole buying and subsequent returns process were very straightforward and easy. I would purchase from Fat Skeleton again in the future and so based on my own personal experience would recommend them.

March 25, 2025
Fat Skeleton logo

Reply from Fat Skeleton

Thanks for the review Richard. Over the past few years we've found that the C500 Bell's design is the issue when it comes to a comfortable fit for goggles & rider glasses.

Rated 5 out of 5 stars

Good stuff

Kit as described and speedily received

March 25, 2025
Fat Skeleton logo

Reply from Fat Skeleton

Thanks Alasdair. We're delighted you are happy with your latest Fat Skeleton design t shirt!

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