FD Plumbing & Heating Reviews 

148
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jonty turned up on time and completed the job in good time, recommending and installing an additional back up isolation valve. The work site was left clean and tidy. All in all a professional operati... See more

Rated 5 out of 5 stars

Excellent service. Fabio (the plumber) quickly diagnosed what turned out to be a faulty float valve in the water tank. He was able to reproduce the humming and vibration by moving the old float, whi... See more

Rated 5 out of 5 stars

Very professional. Had a very nice experience regarding a replacement boiler. Firstly very quick response from a very nice lady (Lucy) who sorted out a engineer in quick time (same day). The engineer... See more

Rated 5 out of 5 stars

Tenant reported no hot water from 3 year old cylinder, on a Sunday morning. Landlord's nightmare. Emailed FD same day and called them on Monday morning. Fabio arranged for his engineers to go round e... See more

Company details

  1. Plumber
  2. Drainage Service
  3. Gas Engineer
  4. Gas Installation Service
  5. Heating Contractor

Written by the company

FD Plumbing & Heating is an independent, plumbing & heating company, based in London. We serve most areas of London. We are 100% committed to quality; providing our customers with friendly, honest, reliable heating and plumbing solutions. All work is guaranteed and we can offer up to ten year warranties on selected boiler installations. Our engineers are highly trained and fully accredited with Gas Safe (formerly Corgi) to ensure that you receive only the very best levels of service. Genuinely local, prices are extremely competitive and we pride ourselves in delivering quality workmanship, a professional service and great aftercare. Call us on 020 7060 4770 for a friendly service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(148)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer

Job completed: 28/06/2021
- found FD Plumbing from internet search, followed by phone call - decided on FD plumbing because Fabio was polite, helpful and knowledgeable on the phone.
- appointment confirmed by follow-up email
- Fabio arrived promptly - professional, efficient and friendly
- detailed summary of work completed on the invoice which followed
- good, tidy, clean job - will certainly recommend

July 31, 2021
Unprompted review
Rated 5 out of 5 stars

FD Plumbing and Heating Excellent Service

The FD Plumbing and Heating plumber was excellent; very professional and helpful with any questions asked. He did a great job on both occasions when he did work for us. Very happy with all work carried out and cost of work. Would definitely use again.

July 24, 2021
Unprompted review
Rated 5 out of 5 stars

Really good plumber

It was very easy to book an appointment. Dmitry arrived early Nd was really pleasant. He fitted our outside tap and fully explained how everything worked. He was so helpful and did a great job. I will definately use again.

July 8, 2021
Unprompted review
Rated 2 out of 5 stars

Job not well done, costly for us

I have to update my initial review as the fix offered wasn't good - about a week after the fix a new leak appeared and we had to pay more to get it properly fixed. We had a shower leak which was due to the broken seal, since we were suspecting it was the seal we already told them we might need to have the whole shower seal re-done. However when the plumber came he wasn't prepared to redo the seal as he didn't have all the material required. He assured us it's enough to just patch the broken seal. A week later a new leak came in one of the places he patched, so the job wasn't properly done. We had to find someone else and pay to have the shower properly resealed. Overall it cost us more than if they would have done what was needed first time. Disappointed and wouldn't recommend.

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great job installing an electric shower

FD Plumbing recently installed an electric shower in our bathroom. The work was done within an hour, to a very high standard both in terms of safety and functionality, and the engineer was professional and courteous. Great job !!

July 1, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I called to have one thing fixed and ended up fixing 4 things
- locating the cold water stop valve
- fixing a leaking sink
- servicing the megaflo
- connecting the megaflo hot water control to my nest system.

June 19, 2021
Unprompted review
Rated 5 out of 5 stars

10/10

Tamjeed was extremely helpful, arrived on time and with proper PPE. He addressed a blockage and an immersion heater issue we were experiencing and knew within seconds how they could be solved. Our flat is now running like new again! We'd recommend FD Plumbing to anyone looking for a professional and trustworthy plumbing outfit in London

March 28, 2021
Unprompted review
Rated 5 out of 5 stars

Very professional and knowledgeable

I received a text giving me 25 mins warning that the plumber was arriving soon.
Dimitri arrived on time and was taking the necessary covid precautions.
He was very professional and knowledgeable.
I would not hesitate in using them again.

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Good service, prompt, efficient

Engineer came to uninstall an integrated dishwasher. Communication very good, he arrived on time, work done very efficiently and everything explained well. Covid-secure, he wore a mask as he worked and kept a safe distance.

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

I got a new boiler installed with FD…

I got a new boiler installed with FD Plumbing and I am very happy and satisfied with the job done, right from advising on the most suitable boiler for my place till the actual installation work that was performed very well by one of their engineers. Thank you.

February 22, 2021
Unprompted review
Rated 5 out of 5 stars

Prompt and excellent service

Prompt and excellent service . Dmitri
was very knowledgable and answered all the queries patiently . I will definitely be happy to use the service again for any plumbing or heating needs. Thanks !!

February 18, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look