Feel Good Contacts Reviews 

69,145
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,462 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive prices, and the quality of products like contact lenses and glasses. Many highlight the ease of ordering online and the swift delivery, often receiving their items the very next day. However, some customers experienced issues with delivery services, noting delays or improper placement of packages by couriers. A few people also reported problems with product quality, such as defective contact lenses or glasses with manufacturing flaws, and dissatisfaction with how these issues were handled by customer service.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Product

Customers consistently note positive experiences with product quality, with many praising the fantastic and... See more

Order

Customers had positive experiences with order, frequently praising the ease of the ordering process and fast... See more

Service

People report positive experiences with service, often highlighting its efficiency and reliability. Many... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that prices are competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the wrong prescription, I phoned and Jitvan I do hope I got the right name, he was so professional and helpful told me to send them back and they would change my order, I got an email so qui... See more

Company replied

Rated 5 out of 5 stars

Easy to order as website products & pricing is easily laid out. All very straightforward. I live in NI & as I had ordered early in the day, I still received my contacts the following morning. Superb... See more

Company replied

Rated 5 out of 5 stars

I’ve used FeelGood Contacts for over 5 years for regular supplies of Boston Simplus for my gas-permeable lenses. They are 100% reliable and the service is fantastic - the product turns up the next day... See more

Company replied

Rated 5 out of 5 stars

Feel good contacts provide a fabulous service. My options let me down with my contact lenses and I found these online 2 years ago and have used them ever since. I still get eye checks and if I have an... See more

Company replied


Company details

  1. Contact Lenses Supplier
  2. Fashion Accessories Store
  3. Glasses Store
  4. Sunglasses Store

About Feel Good Contacts

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot with over 65k reviews, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Next Day Delivery – FREE Over £59
Order in-stock contact lenses, solutions, sunglasses and eye care by 11:59pm for next day delivery. Plus, enjoy FREE delivery on orders above £59.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You and your friend will each get £5 OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.com) or call us on 0800 458 2090.

Click & Collect
Need contact lenses the same day? Place your order online and collect it from our Wembley warehouse, following the instructions sent via email. We’re here to make your life easier.

Feel Good Contacts

Written by the company

Free Delivery
Shop over £59 to enjoy FREE delivery on contact lenses, solutions, glasses, sunglasses, prescription sunglasses and eye care.
First Order Discount
New to Feel Good Contacts? As a part of our welcome offer, you can get 10% OFF your first order.
Mobile App
Our convenient app is FREE to download and super easy to navigate. Download to order in just 3 simple steps.
Price Match Guarantee
If you find the same lenses elsewhere at a cheaper price, we’ll happily refund you the difference. All you need to do is call our customer service team.
Refer a Friend
Give and get £5 OFF when you refer a friend to us. It’s a win-win.
Student, Graduate & Frontline Workers Discount
We’re proud to offer exclusive discounts for students, graduates, teachers, frontline workers and more, helping you save on all your eye care needs.

Next Day UK Delivery

Order by 11:59pm for Next Day Delivery on in-stock items

We are committed in making it fast, easy and affordable to order your contact lenses online. Order by 11:59pm to enjoy Next Day Tracked service on items in stock.
Learn More

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

69K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(69,145)

3,246 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Feel good contacts : I’d just like to say a big thank you to…

I’d just like to say a big thank you to customer service who are just the best.
The contacts I ordered came well within the time promised.

The products were A1 perfect in great condition.
I will reorder again.

June 21, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi David,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great service

Great service. Fast delivery. No waiting around and having to go back and forward to opticians.

June 20, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Emma,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Maz,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Fantastic shopping experience

Fantastic shopping experience. Sunglasses ordered for Fathers Day, and Delivered the morning after I placed my order!!

Excellent price, and cash back via Quidco too.

Thank you so much. Look forward to shopping again.

June 15, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Anthea,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Very quick delivery and so easy to…

Very quick delivery and so easy to order . Highly recommend .

June 21, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Catherine,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent service

Excellent service, next day delivery a lovely bonus to receive free lens cases and a pen, had a problem with a discount code which was rectified after contacting, highly recommend this company.

June 21, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Woolfie,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent service and very fast…

Excellent service and very fast delivery will buy again thanks

June 20, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi David,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

I ordered my lenses from boots under my…

I ordered my lenses from boots under my rewards plan but they were taking ages to come so I ordered from here and they came next day.
Boots order arrived after 12 days!!!!

June 20, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi AE,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Good service from order to delivery

Good service from order to delivery, would recommend

June 20, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Lesley,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Brilliant service

Brilliant service
Quick efficient
Got the items after a couple of days

June 13, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Mervyn,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Quick delivery

Quick delivery . Great price

June 20, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi tina,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Good service!

June 20, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Xénia,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Top class company and service.

Everything truly was First class from start to finish. Ordered Wed,arrived Thursday.All for a brilliant price.Thanks to all involved.

June 20, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Catherine,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Throughly recommended.

I have used Feel Good for several orders now and the delivery is great, next day! and always packaged well.
No problem recommending the company.

June 20, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi J Brandon,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Superb Transaction

Superb Transaction. Easy to order, Delivered as stated.

June 19, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Ian,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Prompt

Prompt, efficient delivery and service from online help system.

June 20, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Charlotte,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Contacts arrived next day with normal…

Contacts arrived next day with normal post charge no need to pay more for quick delivery.

June 20, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Dear Customer,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

True to what they say next day delivery

True to what they say next day delivery

June 20, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi Alastair,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

I am very happy

I am very happy, with my contact lenses. Next day delivery, nice box and present every time.

June 20, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi hele,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Really great service

Really great service, very quick delivery - perfect!

June 20, 2026
Feel Good Contacts logo

Reply from Feel Good Contacts

Hi M D,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

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