Feetus.co.uk Reviews 151

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

DO NOT buy from here, size is incorrect. This would have been my 4th pair but they would not fit, sent back for refund but heard nothing, no email or anything, called 20+ times on multiple phones but... See more

Rated 5 out of 5 stars

Ordered Sunday night, delivered Tuesday. Little treat inside too. Super service, supported by both easy web-site, ordering and notification of dispatch too. As for the Five Fingers V-Run, they're r... See more

Rated 1 out of 5 stars

This is a terrible company. Order not received after one week despite their website pertaining to hold the items in stock. They also completely ignore your emails. These unprofessional companies do... See more

Rated 5 out of 5 stars

Bought a few different Injinji socks to use with my Luna sandals on Thursday evening and they arrived on Monday morning, so nice and quick delivery. Good range of toe socks available that actuall... See more

Company details

  1. Running Store

Information provided by various external sources

Free shipping, amazing prices, free gifts, incredible products. We're Feetus.co.uk, and we'd love to welcome you to our world.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

151 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Unbeatable customer service..and all on tap!

Feetus.co.uk are absolutely brilliant. They provide top-notch customer service right from the point at which you are surfing their website to the point of delivery. Can't fault them! You can instantly chat with someone at Feetus if you want to know more, or want to question something about a product - not only are they knowledgeable, but super friendly and very easy to chat to. It is the MOST human experience I have ever had shopping online! Can't recommend them more highly - I honestly have never had such a positive experience shopping online as I have with Feetus.co.uk. They also ensure speedy delivery to your door (and free if you spend GBP50 or more) and excellent deals and discounts.

November 17, 2014
Unprompted review
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Reply from Feetus.co.uk

Thanks for the top feedback Julie.

It's great to chat to fellow Vibram FiveFingers fans, so we hope to see you back again :-)

Rated 5 out of 5 stars

Superb Service

I bought four different pairs of injinji socks for my partner to try as he's running the Ocean Floor Race in March, he loves them, said they are great so he's recommended them to his running friends. I might even treat myself!

November 14, 2014
Unprompted review
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Reply from Feetus.co.uk

Cheers Katherine!

Your partner is right - You can't beat Injinji! We've even got kids' toe socks now!

Thanks again for your custom, and we hope to see you again

Rated 5 out of 5 stars

Crazy Good Service for Vibram 5 Fingers

Fabulous service. I order the new Bikila Evo WP 1 week ago on pre-order and Feetus kept their promise and it was delivered in mid-November.

I'm really happy with the service received. They even sent a free Feetus Buff by a company called Firmappa and a can of beer inside my box of shoes with a Thank You note.

My first pair of Vibram 5 Fingers and I will use Feetus again for the great crazy service.

November 14, 2014
Unprompted review
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Reply from Feetus.co.uk

Thanks for the Crazy Good Feedback Maxwell.

Hope you enjoy the waterproof Vibrams as much as we are!

Rated 5 out of 5 stars

Fantastic service. Excellent quality products well worth the money!

I could not recommend this company enough. I recently purchased a pair of Vibram Fivefingers from Feetus, having never bought a pair before I was a little apprehensive about purchasing online due to the specialised nature of the trainer. However Feetus were no end of help, using their live chat service we discussed my choices and there were no issues with me returning the first pair I had purchased after a day because I had measured my feet wrong. Really recommend that you give Feetus a try!

October 20, 2014
Unprompted review
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Reply from Feetus.co.uk

Thanks for the feedback Matt.

I'm glad we've helped you find the perfect pair of Vibrams!

Rated 5 out of 5 stars

Vibram fivefingers bikila WP

They really do seem to be waterpoof. I've been for several outings in them through wet grass and a few puddles and come home with dry feet. Almost too good to be true! I wonder how they perform longterm? The zip fastening is great. They are easy to get on and really light. The sole is a little less flexible than the non-waterproof versions. I bought a 40 mens size (I am normally 40 women's) and they fit fine

October 16, 2014
Unprompted review
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Reply from Feetus.co.uk

HUGE thanks for your review Penny.

It is great to hear you're enjoying the benefits of wearing Vibram FiveFingers.

We hope to see you at Feetus.co.uk again some time!

Rated 5 out of 5 stars

Super quick, easy, professional.

Nice site, good quality pictures. Good range. Good checkout options. Super quick delivery.
Cheeky little gift to finish it all off. Happy days.

October 16, 2014
Unprompted review
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Reply from Feetus.co.uk

Cheers Kev.

Nice review. In true minimalist fashion - just how we like it! :-)

Hope to see you again some time!

Rated 5 out of 5 stars

Lowest price and prompt delivery.

I have used feetus before and have never had any problem whatoever with the quality of the product or the efficiency of the delivery.

October 15, 2014
Unprompted review
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Reply from Feetus.co.uk

Its always lovely to hear from returning customers, so we really appreciate your review Rachel.

All the best :-)

Rated 5 out of 5 stars

Awesome

I've spent years in flip flops! And always said if the streets were clean I would walk in bare foot . So the five fingers are just what I wanted . Only thing I have found I have two pairs both same size but one pair feel bigger . Other than that 10/10 price could be a bit cheaper ;)

October 15, 2014
Unprompted review
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Reply from Feetus.co.uk

Thanks for the review Dave. Its great to hear from you.

Yeah, Vibram FiveFingers can be a little quirky in sizes, but we're finding that this years (2014) styles have maintained a high degree of consistency in sizing which is reassuring. This was not the case in the past.

...But if you're ever unsure of sizing in the future, please let us know in advance and we'll help you get the right size :-)

Rated 5 out of 5 stars

Fantastic company.

Fantastic company, really fast delivery. Will definately buy from feetus again!

October 15, 2014
Unprompted review
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Reply from Feetus.co.uk

Thanks for the 5 stars Matthew. Much appreciated.

Rated 4 out of 5 stars

I recommend Feetus

My purchase of some Vibrams was swift and hassle free. Feetus don't make them, so I won't say the high price is their doing, and not to say this isn't what Vibrams are worth. But, every time I look at the specials I am sent, none of the sizes fit me, of what I like and can afford. It is always the way. I am average, so are most people. Suppliers seem to buy not enough of the average sizes and seem to always be left with massive or small sizes. Just sayin'. Support Vibrams, support people that sell them unless you want to be owned by the corporations.

October 15, 2014
Unprompted review
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Reply from Feetus.co.uk

Thanks for the insightful review UKNZ.

Your feedback is much appreciated. We too think Vibram FiveFingers should reduce their RRP, and we do our very best to offer our products as 'cheap' as we can, and try to give more bang for your buck by popping in little gifts and treats with every order. We tell Vibram that they need to cut their prices, so lets see what the future brings.

You're also very right about having the right volume of styles and sizes. This year has been better than any other, but we still see shortages in some sizes and styles. If you ever need something and it is not available in your size or colour, just get in touch with us (either by online chat, email, or freephone) and we'll do our best to source it in.

Hope to see you again in the future :-)

Rated 4 out of 5 stars

Excellent Service

Great options and good value. Unfortunately a day after I purchased the product they had a 40% off on all products. Shame :(

October 15, 2014
Unprompted review
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Reply from Feetus.co.uk

Hi Vivek,

Thanks for your review.

You may have misunderstood our most recent Sale. Only selected products dropped in price, but I'm pleased to say that your Vibram FiveFingers KSO Evo remained at the same price you purchased them for.

I hope that reassures you - but if we ever pull a stunt like that in the future, we'd be more than happy to refund the difference (we're not here to rip people off).

All the best, and hope to see you again some time at Feetus.co.uk

Rated 5 out of 5 stars

great service backed up by excellent knowledge of the products

It makes a pleasant change to purchase things from a sports company where the staff actually have passion and knowledge about the items they sell. Add great customer service and some free stuff and you have a great company.

Good luck Feetus!

October 15, 2014
Unprompted review
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Reply from Feetus.co.uk

Thanks Ian - It's nice to see our passion is recognised.

Your review means a lot to us, and we hope to see you again some time in the future :-)

Rated 4 out of 5 stars

Very good communication

Shoes were dispatched quickly but I was sent two of the same foot by mistake. However I contacted them and replacements were sent on that same day, and the person I was emailing was very helpful.

October 15, 2014
Unprompted review
Feetus.co.uk logo

Reply from Feetus.co.uk

Hi Tristan, thanks for your review.

Haha - Yeah this is one of our most memorable events! Thankfully, this is the one and only instance where this has happened!

I'm glad we were able to resolve it quickly, and we really appreciated your patience and understanding while it was rectified.

All the best, and hope to see you again at Feetus.co.uk some time :-)

Rated 5 out of 5 stars

For all your barefoot needs, both products and info!!

After a short goggle search I was directed to the Feetus website, which I found to be very thoughtfully designed, lots of information and an excellent range of products. Because I was new to the whole barefoot ethos I asked for their help on which product/s I should consider. Their advice was brilliant! And the shoes that I subsequently bought have been marvellous! I got a pair of Vibram Treks (which Lee at Feetus sourced for me in pink).So many people have asked me about them and I suggest to them all to visit the Feetus site. If you are even considering venturing into the barefoot community I strongly recommend you check out Feetus.

May 30, 2014
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic in Every Way!

Feetus: excellent and efficient service and fantastic range of goods and prices.
I recently needed Women's Vibram FiveFingers and socks and specifically chose this site for its excellent selection,full stock availability and prices.
It was slick, efficient, easy, and the delivery speed was astounding - despite it being Easter they even arrived next day!!!
Such a joy to shop with an online retailer this good. I just wish all purchases were this simple and satisfying.
I'll definitely be shopping again and have recommended Feetus to everyone who's enquired about my shoes and told them to buy from them directly!

May 23, 2014
Unprompted review
Rated 4 out of 5 stars

Good selection, good service, fast delivery

Bought from Feetus a couple of times. I do like their selection and fast delivery. Good price too.

The only snag was that I found the pricing on their check out form a tad confusing but their customer service very nicely explained it all to me.

May 6, 2014
Unprompted review
Rated 5 out of 5 stars

Without a doubt amazing.

These guys are simply brilliant. Great selection unbeatable prices. To make things even better there were some nice little surprises in the box which just made me smile. Give these Feetus a go.

April 30, 2014
Unprompted review

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