Fenlakecarsales Reviews 

51
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

My wife wanted an updated V.W. Scirrocco. Saw Scirrocco R for sale here with 25000 miles on it. Extras included electric 10 position drivers seat etc. Paid £500 deposit, the car being 360 miles a... See more

Rated 1 out of 5 stars

AVOID at all costs Adverts inaccurate Cars are in bad condition - Accident repairs but not declared Customer service is non existent once money has been taken ABSOLUTE DISGRACE DO NOT GIVE THIS M... See more

Rated 5 out of 5 stars

My partner bought a BMW from Fenlake, I have forgotten owners name but he seems a top bloke, and I remembered him from when he worked with his dad somewhere else. He's not 'pushy' at all and has a g... See more

Rated 5 out of 5 stars

Absolutely Fantastic service with a wide range of great quality cars. Jay was very helpful and informative and made my choice of vehicle to choose from so much easier . He took me out on several te... See more

3.3

Average

TrustScore 3.5 out of 5

51 reviews

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3.3

All reviews

(51)

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Rated 5 out of 5 stars

I would absolutely use these guys…

I would absolutely use these guys again. I bought a lovely A7 Audi from them, it was exactly as described and the guys are amazing to deal with, definitely not the normal experience you get from a used car dealer!

May 2, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use fenlake Car Sales I am sick of the lies of them still waiting for things to be fixed

A really didn't want to do this but I am sick to death of it see this Fenlake Car and Van Sales - Great Deals On Used Cars In Peterborough
HONEST - RELIABLE - AFFORDABLE - CUSTOMER SATISFACTION GUARANTEED this is one big fat lie stay well away from this place I got my audi from here at first I give it 5 stars Jay was really nice everything was good until I was driving home there was a noise told Jay he sed he will pay for it then I had to split the bill 50/50 but also the car suspension arms are that bad it should of been an mot failure so how it got an mot I have no idea well it means the mot is a fake or they turnd a blind eye anyways I am still waiting for Jay to pay for the work to be done also I found out the 2 rear tyres are below the legal limit so have to get 2 new tyres I got the car in march and still waiting so now its time to reveal how bad this place is a bunch of lieing cheach f****** please please stay away I am now waiting for a phone call from the finance company who financed my car as they are aware of how I am being treated so wouldn't want to be in there shoes when they get a call of them as I got told the comes with 3 mounts warranty and the give me there word they will sort it i am also waiting for my colicitor to get back to me as the car should of been fully road worthy but its not as needs suspension arms and it should of had 2 new back tyres until all the work has been done and paid for I stand strongly in what I have sed here and this won't be getting tuck of/changed until they have everything sorted out with my car I have videos from the garage of how bad the suspension arms are and pics of the tyres but I carnt put them on as don't no how like I sed I really didn't want to put all this on but I want to let people know what they will get there self's into if they use this place the only good thing I have done is keep all the text and recorded all phone calls with them stating they will pay for it and get it sorted witch like I stated I am waiting for the finance company ringing and my colicitor

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Bought a kia sorento

Bought a kia sorento, good price, no hard sell, just let us get on with browsing till we wanted to ask questions.
We got straight, honest answers promised to fix a couple of minor issues and put a part ex deal together.
Two weeks in and the battery died. Couple of phone calls later and we got a replacement sorted out locally.
Excellent service with no dramas

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Fenlake Cars are one off the most…

Fenlake Cars are one off the most attentive and friendly used car dealerships I have ever had the pleasure in using nothing was to much trouble and the after sales service was second to none I would highly recommend them.

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Helpful guys. Would recommend

Great selection of cars. The boys here ever so helpful even arranged a delivery for us. Warranty included in the sale. All in all a quick and easy purchase now 4 months ago. Thank you!

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

So far so good 😊

I just bought a car today. I appreciated that Jay is not one of those typical pushy salesmen. He patiently let me take my time both looking at the car and test driving it. His prices seem reasonable. He sorted road tax etc., and we were able to drive the car away the same day. Obviously, the real proof of good salesmanship is in the aftercare, if something goes wrong. His last words to me was to not hesitate to get in touch, if anything went wrong. Should it happen that I need to make use of aftercare/the 15 months warranty, I’ll write again with a second appraisal.

October 25, 2022
Unprompted review
Rated 5 out of 5 stars

Fenlake car sales

Just bought a car from Fenlake great service .Jay was great not pushy let me have a good look over the then took it out for test.Serviced mot warranty valeted done all the paper work lovely car 1 happy customer.

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

Top Class

Quality experience at Fenlake Car Sales! Car was exactly as it was described in the advert. Made the drive up from Leicester and it was such an easy process. Honest, reliable and great customer service. Car drives spot on and looks mint. Top man and couldn’t recommend Fenlake enough!

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic service with a…

Absolutely Fantastic service with a wide range of great quality cars.
Jay was very helpful and informative and made my choice of vehicle to choose from so much easier . He took me out on several test drives and was very patient . I can't thank him enough he done an amazing job making sure the whole process of me buying my new was car so relaxed.
Very professional , friendly guy .
I would definitely recommend jay and fen lake car sales it was absolutely stress free and excellent service.

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, exceeding my expectations at every stage. They sorted every issue pre-delivery and I've ended up with a really nice car at a good price. If you are looking for an honest car dealer, then I recommend checking them out.

September 17, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Really good customer service, guy who helped me choose a new car was very professional, knowledgeable, polite and friendly, fully answered any questions I had and I got a really good price too.

Would definitely recommend 10/10 👌🏼

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

I love my new car

I love my new car! I found this car garage online and they had such a variety of cars I went to have a look around. They was very helpful and professional and helped me choose a car that was suitable and safe for me and my family.

September 1, 2022
Unprompted review

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