Running of the Bulls Reviews 

128
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

When I signed up for the Running of the Bulls program, I requested La Curva (dead man’s curve) balcony seats and for the bull fight Contrabarrera Sombra seats. Contrabarrera Sombra (shade) seats ar... See more

Rated 5 out of 5 stars

Our last minute requests were met with prompt attention. We both had a great time. I wish we had rested up more for the festivities. Next time, I'd stay downtown and plan to confirm months ahead... See more

Company replied

Rated 5 out of 5 stars

Mark is an incredible host. Not only is he warm and friendly to his guests, but extremely organized, efficient, and creative. He offers such wonderful personal service. He is there with you as you... See more

Rated 5 out of 5 stars

Everything was prifessionally handled. All staff members with whom we had contact were delightful and helpful. Liked hotel el toro, just did like the price gouging on the cost of the rooms. At le... See more

Company details

  1. Tour Operator
  2. Travel Agency

Information provided by various external sources

Running of the Bulls, Inc. has hosted over 16,500 people at the World's Largest Fiesta™. We have 35 guides on the ground to support our guests, a smartphone app to help them navigate, Pamplona, and the largest selection of balconies, bullfight tickets, hotel rooms and tours.


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

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4.9

All reviews

(128)

1 review in the last 12 months

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Rated 5 out of 5 stars

Amazing experience

Amazing experience, we had the best view organized from a 1st floor balcony. Would definitely recommend.

November 14, 2017
Unprompted review
Rated 2 out of 5 stars

Overpriced bullfight tickets

Overpriced bullfight tickets
I paid over $100 for bullfight tickets through them, when it costs less than $25 if you buy them at the stadium. The lines there aren't that long and they begin selling at the stadium at a reasonable time.

October 25, 2017
Unprompted review
Running of the Bulls logo

Reply from Running of the Bulls

Hi Chris,

Thanks for taking the time to submit the review. You are correct, if there are tickets available, you can buy them at face value at the kiosks. However, I would caution people that your experience wasn't typical. You only needed 1 ticket, in the upper deck, on the lowest demand day of the fiesta. There are only 1,000 tickets set aside each day for sale to the public, and on normal days, they are gone before 7:30am, sometimes earlier.

I'll re-post the note that we post clearly on our bullfight ticket page, because it is important that everyone know they are paying for the certainty of a guaranteed ticket if they go through us:

From our web site: "Please be aware that advance tickets are expensive and will cost more than the face value of the tickets. It is sometimes possible to purchase tickets on the day of the event from scalpers found in front of the Plaza de Toros, but this is never guaranteed and the price can vary wildly. If you are only visiting Pamplona for a day or two, we highly suggest paying the premium for certainty."

I hope that helps explain the reason for the price difference.

Rated 2 out of 5 stars

Location change without notification

We arrived 45 minutes early and waited and waited. Finally, a young lady showed up and said we were going to a different location. No one ever notified me of the location change even though I was sent numerous emails about my reservation. While waiting, they were cleaning the streets and they hosed down the wall near where I was standing. My entire right side got hosed down so I watched the running of the bulls in wet clothes.

October 25, 2017
Unprompted review
Running of the Bulls logo

Reply from Running of the Bulls

Thank you for letting us know about your experience. I'm sorry to hear about it... we always try to get to the bottom of misconnects like this so I did some investigating. You booked this balcony online on June 15th, and received a receipt. We personally emailed you later that day letting you know that we'd be sending your final balcony location soon. On June 23rd we sent your Festival Pros itinerary with the correct address and a map of the location. We actually didn't change the location, because the final manifest shows you at the same balcony we assigned back on June 23rd.

It sounds like you may not have received the email on June 23rd, which would have been key to getting to the right location. You might check your spam filter to see if it got caught in there somehow. So sorry for the confusion, but I'm glad our staff found you on the street and helped you get to your assigned balcony.

I'm glad you brought up the street cleaners, because that's an important thing for everyone to know. Fiesta is messy... and while we're very thankful for the street cleaners, they do come at a really inconvenient time, while we're all waiting to get onto the balconies. Just for everyone's future reference it is OK to cross the street to avoid them and then return to the balcony door after they have passed. Sorry you got hosed down by them!

Thanks again for sharing your experience. It helps everyone know what to expect.

Rated 5 out of 5 stars

Outstanding service- We utilized the …

Outstanding service- We utilized the expertise of Festival Pros for a trip to Pamplona July 2018. It was my husband and his twin brother's birthday and they had always wanted to run with the bulls. However I knew nothing about traveling to Pamplona during the San Fermin festival. From the first email exchange and throughout our entire time in Spain Marc and his team at Festival Pros had us covered and guided us through a trip of a LIFETIME. It would have been impossible to navigate this trip without the experience and planning of Festival Pros. To just show up at this type of annual event would have been disastrous to say the least. In a heartbeat I would return under the guidance and planning of Travel Pros.

October 24, 2017
Unprompted review
Rated 5 out of 5 stars

Festival PROS for sure . . .

I don't know what I would have done without Mark & Lynette at Festival Pros!!! I had no idea even how to start planning my husband's 50th bucket list trip to run with the bulls. It was a trip of a lifetime! And we didn't have to worry about anything - from the balconies to the tours to the dinner reservations and hotel. We were impressed with every bit. What a way to experience this centuries old tradition and the culture in Pamplona. Festival Pros are really PROS. Lynette even tracked down and sent us a replacement of the souvenir that we lost on our way home! I would use them again in an instant -- in fact, considering their St. Patrick's Day trip to Dublin . . .

October 22, 2017
Unprompted review
Rated 5 out of 5 stars

The website was very convenient and the …

The website was very convenient and the price was reasonable. Because we does not have time to follow or search the price site by site. The website of running the bulls has detail description and clear price about every activities. I am appreciated the website about giving us a wonderful experience in the Saint Fermin festival.

October 11, 2017
Unprompted review
Rated 5 out of 5 stars

I couldn't have asked for a better …

I couldn't have asked for a better experience. I originally signed up for a balcony and then after hearing want an amazing dinner our balcony mates had we were fortunate to get an opportunity to join in one of the nights we were there. The balcony was the perfect location and offered the best views just after dead mans curve, you definitely felt like you were running with the group below. The real topper was the dinner! A very intimate setting, flamingo dancer and amazing food not to mention the fireworks to top off the night! I am so glad I booked through Mark; one of the nicest people you can ever meet!

October 10, 2017
Unprompted review
Rated 5 out of 5 stars

Mark and his team were great to work …

Mark and his team were great to work with. They were organized, quick to respond to questions, and set us up with fantastic accommodations and events. I did not participate in many of the group activities that were offered, but would do so next time. You can go as "solo" as you want during the festival, or be guided around. That's what's nice about Mark's operation.

October 8, 2017
Unprompted review
Rated 5 out of 5 stars

VIP Package a highlight of our holiday!

We booked a VIP package that included last 2 nights of the festival with a perfectly located hotel inside the old city, Balcony for the Bull run, tickets to Quadrilla dinner, Bullfight tickets, Balcony for closing ceremony, Hemmingway breakfast and transfers to and from station. It was very expensive, even more since we had to convert form Australian currency. Having said that I booked with these people because they had a good TripAdvisor rating and I didn't want to get there and find that I had been scammed. I would highly recommend this company! Everything went perfectly, being met at station and delivered to hotel. They had an office in our hotel.
We were not disappointed with any aspect of this except that it cost a lot. Would I do the same if I had my time over again? I think so! This stay in Pamplona was the highlight of our Spanish tour. I felt that it was better to economise on another part of our holiday. Pamplona is hectic and full on. It was very reassuring to be looked after for a couple of days, even though I feel like we are reasonably experienced travellers.

October 7, 2017
Unprompted review
Rated 5 out of 5 stars

Festival Pros provided us with an first class trip and accommodations.

Festival Pros provided us with the experience of a lifetime.
The hotel, bullfight, and the balcony for the actual Running of the Bulls were second to none. The hotel was wonderful and located right in the middle of the part of Pamplona where the Festival of San Fermin is held, with easy access to the festival, food, and drink in the numerous bars and restaurants, and fairly close to the bullfight stadium which was crucial for me in particular as walking great distances is almost impossible.
I had requested a balcony with easy access due to my disability and was provided with a wonderful private balcony for myself, my wife, and 2 grown children with a magnificent view of the bulls and those brave festival goers running before them through the streets of Pamplona. The people that owned the apartment where the balcony was located were friendly and accommodating and provided us with a nice Spanish style breakfast in a clean and well-kept environment.
This was my " Bucket List " trip, and it was wonderful beyond my wildest expectations, leaving my family and me with memories of a lifetime. I honestly cannot express the level of professionalism Festival Pros provided to us before and throughout our Pamplona vacation.
Bravo to Mark and his staff, or should I say Olé!

October 7, 2017
Unprompted review
Rated 5 out of 5 stars

My husband and I thoroughly enjoyed …

My husband and I thoroughly enjoyed ourselves in Pamplona for the running of the bulls festival. Although the balcony that we rented was not inexpensive, it was money well spent. Our view of the running was exhilarating!
I would recommend it to anyone who want this once in a lifetime experience!

October 6, 2017
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Balcony view and location were perfect. I recommend this company when planning your trip for the running of the bulls.

October 6, 2017
Unprompted review
Rated 5 out of 5 stars

Running the bulls made my experience in Pamplona

Running with the bulls made my experience in Pamplona. The place was a mad house and it was very easy to get lost in the crowd. Mark Hellmann and his team made it easy to take advantage of everything San Fermin had to offer. I highly recommend using them if you want the full experience!

October 3, 2017
Unprompted review
Rated 5 out of 5 stars

Our balcony’s were the best!

Our balcony’s were the best! The best locations with wonder views of the festivities. The staff was wonderful and helpful. I have recommended them to several family members already!

October 3, 2017
Unprompted review

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