Fetheray Antique & Vintage Jewellery Reviews 

211
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the vintage jewelry collection is exceptionally beautiful, completely unique, and always arrives exactly as described in the online listings. Many buyers express deep satisfaction with finding rare heirloom pieces that carry wonderful historical stories and personal meaning. People also deeply appreciate the careful packaging, which frequently features charming presentation touches like decorative boxes, ribbons, and thoughtful extra treats. Additionally, consumers praise the rapid shipping services that ensure items arrive securely, even when dispatched across international borders. Buyers consistently find the team extremely accommodating, friendly, and efficient when handling questions, purchases, or ring resizing requests.

What people talk about most

Quality

Consumers find quality to be positive, frequently expressing delight over the stunning collection and items... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting extremely rapid... See more

Service

Reviewers highlight positive aspects of service, praising the professional, friendly staff and the quick,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second piece of jewellery I’ve bought from Fetheray. This time I bought an antique gold chain which is the perfect length for my Edwardian locket. The chain is exactly as described and sho... See more

Company replied

Rated 5 out of 5 stars

I inherited my family heirloom ring last year which dates back to at least 1913, from that I've acquired an interest in antique jewelry. Found Fetheray from some Google searches and have been brow... See more

Company replied

Rated 5 out of 5 stars

Pip & Helen were wonderful to work with throughout the whole process. I had questions about a piece, which they answered thoroughly and provided additional images of the item. Once the transaction w... See more

Company replied

Rated 5 out of 5 stars

I found Fetheray online while on a trip to the UK. I liked what they offered and wished I could have visited their store in Brighton. The original ring that caught my eye was not the one we ended up w... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

We specialise in unique original and ethical antique and vintage engagement rings; awesome vintage and antique jewellery through Georgian, Victorian, Edwardian and Art Deco to retro jewellery. We are based in a quirky little shop in the Lanes Jewellery Quarter, Brighton, England and like to offer a personal and relaxed service, having many regular customers. All of our jewels can also be purchased through our online shop where we send internationally every week.


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Responsible and Helpful E-Shop Team

The e-shop team was reliable and very helpful throughout the delivery process.

November 4, 2025
Fetheray Antique & Vintage Jewellery logo

Reply from Fetheray Antique & Vintage Jewellery

Thank you for your patience Ondrej! Our very best wishes to you both and appreciation for your kind review.

Rated 5 out of 5 stars

Excellent service

Excellent service
First class

October 30, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you, we appreciate your generous review muchly!

Rated 5 out of 5 stars

Lovely jewellery

Friendly customer service, fast shipping, and lovely jewellery on offer, would definitely recommend!

November 13, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Hi Ellana, so lovely to see your name again...thank you so much for coming back to us and for your kind review.

Rated 5 out of 5 stars

Amazing

We received amazing service, the staff made us feel at ease and we are delighted with the ring. Thanks!

October 17, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much!! We were so happy you chose to buy from us. Best wishes from all of us!!

Rated 5 out of 5 stars

Amazing product and fantastic customer…

Amazing product and fantastic customer experience. Would highly recommend

October 30, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for taking the time to leave us a review. Delighted you had a great experience with us! Thank you for your recommendation too. ♥️

Rated 5 out of 5 stars

Another lovely find from Fetheray

Another lovely find from Fetheray!
Beautifully packaged and such a treat to open and find such a gorgeous piece of jewellery.

October 16, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much, Karen. We’re honoured to have your repeat custom!
Enjoy your new jewel. ✨

Rated 5 out of 5 stars

Just love the pendant

Just love the pendant! Easy to order and arrived beautifully and well packed. Look forward to working with you in the future.

October 10, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Chris. Delighted to hear you enjoy the jewel!

Rated 5 out of 5 stars

I contacted Feathery by Whats App

I contacted Feathery by Whats App, and the responded immediately to my questions. It was fast and professional and very easy. I would definately recommend!

October 14, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you for your review and recommendation Catherine. ✨

Rated 5 out of 5 stars

Beautiful brooch and top notch customer…

Beautiful brooch and top notch customer service, as always! Can't wait to purchase my next piece :)

September 27, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Holland, it’s a pleasure to help you, again! Thanks for taking the time to leave us a review. X

Rated 5 out of 5 stars

Always the best

I reached out to Helen and Pip prior to purchasing to make sure with the current state of things they could ship to the US. They were amazing, offered to hold the item and once it was figured out, I recieved the item in 5 business days. This is my third purchase from them and I cant wait to visit their shop in purchase one day. I can not recommend them enough!

September 22, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

That’s so lovely to hear! We are over the moon that you had such a good experience after all the tariff/shipping palaver! We’re so happy everything worked out smoothly, thank you for your continued support, and we can’t wait to see you in the shop one day!xx

Rated 5 out of 5 stars

A seller to recommend!

A superb seller!
The entire process was effortless, from ordering, communication to arrival of the package. Really helpful with all inquiries and special wishes!
The antique signet ring I ordered came with my special adaptations: really big size change and custom engraving! I couldnt be happier with the final result. Absolutely adore the ring!
Will recommend you to everyone who adores jewelry with history like me.
Thanks a lot Helen and Pippa

September 22, 2025
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Reply from Fetheray Antique & Vintage Jewellery

We're so pleased! It looked amazing with the engraving didn't it? Such a special ring; thank you so much for taking the time to leave us such a positive review.

Rated 5 out of 5 stars

The ladies at Fetheray were amazing

The ladies at Fetheray were amazing. They helped me choose which ring I wanted and the size all over message. They were really patient. The ring is stunning. Delivery was really fast and beautifully wrapped. I will be buying from here again and would recommend to anyone thinking of buying to do it! Thank you for my beautiful ring and great experience

September 18, 2025
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Amy, it was entirely our pleasure to help you; made us very happy! We are very appreciative of your kind review as these make such a difference to our small business xx

Rated 5 out of 5 stars

They were helpful with questions

They were helpful with questions, I got exactly what I thought I was going to get, and the packaging was adorable! Plus the bonus of the polishing cloth. I needed a new one, so it was a lovely plus to not have to go out and buy one.

September 14, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Chelsea! The engraving looked fab didn't it? It'll stand out even moreso once it wears in and gets a bit of shading in it. Thank you for your lovely review xx

Rated 5 out of 5 stars

Positivie experience

Positivie experience, absoloutly stunning ring, beautifully pacaged and excellent customer service many thanks

September 2, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Hey! Thank you for taking your time to leave us a positive review, these are so important to us and help us to thrive. Hopefully we'll speak again sometime Leilah :-)

Rated 5 out of 5 stars

Great item description, communication, and shipping

I had a great experience purchasing a vintage ring from Fetheray. The sales team was very helpful in answering my questions about the items and providing additional information. They also resized the ring and it was a great fit. Even with international shipping, my item arrived within only a few days, and the item quality was as pictured, if not even better. I would definitely purchase from Featheray again.

August 13, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Jess, we're so chuffed! You chose a lovely ring and we're glad with all the tariff hoohah that it got through pretty quickly. Our grateful thanks for your generous review :-)

Rated 5 out of 5 stars

Excellent!!!

Excellent Products, Excelent Service, Excellent!

August 2, 2025
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Reply from Fetheray Antique & Vintage Jewellery

So kind, thank you kindly Owen!

Rated 5 out of 5 stars

Amazing service and such a beautiful…

Amazing service and such a beautiful piece. They were really fast to respond to my enquiries, and I received the delivery in Portugal in under a week without any hassles or delays. Absolutely perfect.

August 14, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Dear Kate, we're so pleased and appreciative of both your custom and generous review!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Just a great experience from start to finish.

August 8, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Dear James, thank you for your kindness, we're very appreciative!

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