Fetheray Antique & Vintage Jewellery Reviews 

211
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the vintage jewelry collection is exceptionally beautiful, completely unique, and always arrives exactly as described in the online listings. Many buyers express deep satisfaction with finding rare heirloom pieces that carry wonderful historical stories and personal meaning. People also deeply appreciate the careful packaging, which frequently features charming presentation touches like decorative boxes, ribbons, and thoughtful extra treats. Additionally, consumers praise the rapid shipping services that ensure items arrive securely, even when dispatched across international borders. Buyers consistently find the team extremely accommodating, friendly, and efficient when handling questions, purchases, or ring resizing requests.

What people talk about most

Quality

Consumers find quality to be positive, frequently expressing delight over the stunning collection and items... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting extremely rapid... See more

Service

Reviewers highlight positive aspects of service, praising the professional, friendly staff and the quick,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second piece of jewellery I’ve bought from Fetheray. This time I bought an antique gold chain which is the perfect length for my Edwardian locket. The chain is exactly as described and sho... See more

Company replied

Rated 5 out of 5 stars

I inherited my family heirloom ring last year which dates back to at least 1913, from that I've acquired an interest in antique jewelry. Found Fetheray from some Google searches and have been brow... See more

Company replied

Rated 5 out of 5 stars

Pip & Helen were wonderful to work with throughout the whole process. I had questions about a piece, which they answered thoroughly and provided additional images of the item. Once the transaction w... See more

Company replied

Rated 5 out of 5 stars

I found Fetheray online while on a trip to the UK. I liked what they offered and wished I could have visited their store in Brighton. The original ring that caught my eye was not the one we ended up w... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

We specialise in unique original and ethical antique and vintage engagement rings; awesome vintage and antique jewellery through Georgian, Victorian, Edwardian and Art Deco to retro jewellery. We are based in a quirky little shop in the Lanes Jewellery Quarter, Brighton, England and like to offer a personal and relaxed service, having many regular customers. All of our jewels can also be purchased through our online shop where we send internationally every week.


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Accurate description

Accurate description, fast shipping, beautiful product!

August 3, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Super review! Thank you Richard!

Rated 5 out of 5 stars

Highly recommended!

Extremely friendly, helpful service, really added to the experience of buying a special piece.

July 17, 2025
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Liz! We are so pleased we were able to come up trumps for you, and appreciate your time in leaving us such a positive review.

Rated 5 out of 5 stars

Excellent service throughout as always

Excellent service throughout as always. Very polite and friendly team.

July 7, 2025
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Reply from Fetheray Antique & Vintage Jewellery

Hello Heather! So happy and grateful to have you as our customer again. Thank you for the lovely review!!

Rated 5 out of 5 stars

The most outstanding experience to date…

The most outstanding experience to date with so much patience about answering questions, allowing ample thinking time enabling a good decision that was aligned with both head and heart, although the earrings stole my heart 💞 a very attentive update at each step of the process and of course the most joyful communication which surpasses all interactions I've had when selecting an item of jewellery. And if all that wasn't enough the arrival of the item was an experience like no other! The opening, the package the attention to every possible detail created an unforgettable and magical memory. What a joy! Thank you so much for all the effort you put in. It was appreciated very much!

July 12, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for sharing these beautiful words 💞 We truly believe selecting a piece of jewellery should be unrushed and pleasurable!
It makes us so happy that the unboxing was a lovely experience for you. Thank you for allowing us to be part of your story, and for noticing every small detail we put in with love. It was an absolute pleasure to have helped you ✨

Rated 5 out of 5 stars

Exceptional experience

I received a truly beautiful piece of jewellery — even more stunning in person than I expected. The customer service was second to none: friendly, responsive, and genuinely thoughtful. I needed the item resized, and they handled it completely free of charge, with the adjusted piece dispatched the very next day. I honestly couldn’t recommend them highly enough. A wonderful experience from start to finish.

July 11, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for your kind words! We’re absolutely delighted to hear you love your ring, it’s such a gorgeous piece. So happy it lived up to expectations. Your recommendation means the world to us. Thank you for choosing us, and we hope you enjoy your lovely new sparkler for many years to come. ♥️

Rated 5 out of 5 stars

Trilogy diamond ring

I have bought a ring for my daughter's birthday online, gift wrapped, so will not know what it's like to she opens it, but the communication with Fetheray was great, answered all my questions and the service was quick, a pleasure to do business with them.

July 1, 2025
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for your kind words! We’re delighted you were happy with our service and hope your daughter loves her ring when she opens it. 💛

Rated 5 out of 5 stars

Wonderful packaging

Wonderful packaging, quick shipping, amazing product.

July 14, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you for your review Joshua.
So pleased you were happy with your purchase.

Rated 5 out of 5 stars

Absolutely as described on the website, delivered with care

Like many others, I was apprehensive about buying such a precious item online, but I am glad I took the plunge. The coral necklace was just as advertised and the dispatch very prompt via Royal Mail "signed for"

June 27, 2025
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Andrew.
Your feedback and trust in us is greatly appreciated.

Rated 5 out of 5 stars

Couldn't have asked for a better experience!

I wholeheartedly recommend Fetheray to anyone in search of a rare or truly unique piece of antique jewellery. Their carefully curated collection is full of charm, character, and timeless elegance — a real treasure trove for lovers of vintage pieces. The customer service was equally exceptional; Pip and Helen were not only quick to respond but also incredibly warm, knowledgeable, and helpful throughout the entire process. Shopping with Fetheray was a delight from start to finish.

July 8, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for your kind words and for taking the time to share your experience with us. It means the world to us. We’re so pleased you enjoyed your experience with us! We’re grateful for your support and appreciation of antique jewellery.

Rated 5 out of 5 stars

Wonderful service from start to finish

Wonderful service from start to finish. I purchased an amazing locket in memory of my grandmother and I was not disappointed. The photos on the website are fantastic and the description allowed me to make a decision that was right for me. My questions where answered quickly. Would Highly recommend.

June 14, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Bless you Sharon! We so appreciate you taking the time to leave us such a glowing review. With our happy thoughts....

Rated 5 out of 5 stars

Excellent jewellery and service

I thoroughly recommend Fetheray as a helpful and knowledgeable shop to purchase jewellery.

Prior to purchase I had a couple of questions about the item I wanted to buy and I got a quick and thorough response.
Once purchase was made the item was exactly as described and delivered quickly.

They also included an extra something in my delivery which helped me present this gift, which I really appreciate. Thank you!

June 12, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with us. We really value your recommendation and hope to welcome you back again soon.

Best wishes
Pip and Helen

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring, nice packaging. Really happy when my purchase. I searched all over for the perfect antique gypsy ring and I found it with Fetheray.

June 9, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you Christina! We're so pleased we were able to find something for you and we're so grateful for your kind review.

Rated 5 out of 5 stars

A joy!

We had such a lovely experience choosing a wedding ring after getting my engagement ring from Fetheray in 2024. Thank you for having us back!

June 2, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Hi Alice!! Bless you for finding us again. We love this kind of continuity!! Happy wedding!!

Rated 5 out of 5 stars

Fantastic experience and great product

Fantastic experience and great product. Better than the pictures.

Also enjoyed the extra of the chocolate in the baggie!

May 29, 2025
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much! We're thrilled you loved it and glad the chocolate surprise hit the spot! 🙂

Rated 5 out of 5 stars

Gorgeous gifts

Having spent hours online scrolling for a keepsake to mark my Pearl wedding anniversary I found 2 perfect gems at Fetheray. A charming little pearl and emerald ring and a lovers knot brooch which I intend to convert into a pendant. Both were very reasonably priced. Arrived beautifully packaged promptly after ring resizing to fit perfectly. Thank you, I am delighted with my purchases.

May 21, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for your lovely review! We’re truly delighted to hear that you found such special pieces to celebrate your Pearl wedding anniversary. Wishing you many more joyful anniversaries.

Rated 5 out of 5 stars

Unique ring and fantastic customer service

I am delighted with my diamond ring which I purchased from Fetheray. It is exactly as described and I feel that I am wearing something unique and so special. I had been looking for an art deco style diamond ring and found Fetheray’s website. After initial concerns about not being able to try or see the ring as I live 5 hours away, I contacted by email. The customer service was the best I have ever experienced. I was able to order the ring with no obligation to keep it if I didn’t like it and Helen and Pip sent out a sizing ring so that if I was happy I could return for free resizing. The whole process was very easy and risk free and also fast! I would happily buy something from here again. I have now worn the ring and received many compliments.

April 22, 2025
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Reply from Fetheray Antique & Vintage Jewellery

Such a generous and kind review Victoria! You chose the loveliest ring and we were very pleased to help :-)

Rated 5 out of 5 stars

Would use again!

Website easy to order, contact with the shop was brilliant. My package arrived all pretty and the added gift of chocolate was a winner. I love my ring!

April 24, 2025
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Reply from Fetheray Antique & Vintage Jewellery

Thank you so much for taking the time to write such kind words.
Your feedback is hugely appreciated.

Thanks for trusting us with this purchase. 💚

Rated 5 out of 5 stars

These guys are terrific

These guys are terrific, I’ve bought several pieces from them and they are always excellent. The customer service is second to none.
Cheers again!

April 29, 2025
Unprompted review
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Reply from Fetheray Antique & Vintage Jewellery

Ah thank you for your lovely words. Really appreciate your fab review and your return custom. Thanks a million 💚

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