I have had good experience with Fibia, easily requested the Internet service and Fiber connection and got it and now after around 1 year because our company is providing an Internet service, I have t... See more
Company replied
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See what reviewers are saying
Useless customer service. Our WIFI has been out of use for one week now. We have phoned several times and reported the problem. We even filled out the online form. However, they still have not got... See more
Company replied
Fin service 👍👍👍👍
Company replied
Really bad quality of service. The service is intermittent and at the 2,4 GHz band of the router, the speed never reaches the expected value. Moreover the customer service is terrible. Choose another... See more
Company replied
Company details
Written by the company
Fibia leverer fibernet til Østjylland og store dele af Sjælland. Vores mål at levere markedets bedste og hurtigste internet samt tv og telefoni. Vi mener, at fibernet er den vindende teknologi, også på den lange bane - for dig og for Danmark. Vi har allerede 225.000 kunder, og der kommer hele tiden flere til.
Kontakt Fibia Kundecenter
Written by the company
- Ring til os på tlf. 70 29 24 44
- Kontakt os, hvis teknikken driller, eller du har spørgsmål til abonnement eller produkter. Ved eventuel forlænget svartid anbefaler vi du benytter vores "ring tilbage"-funktion - du beholder din plads i køen. Du er også velkommen til at skrive til os via vores kontaktside på fibia.dk.
- Åbningstider Kundeservice
- Mandag-torsdag kl. 9-16. Fredag kl. 9-15.
- Åbningstider Teknisk Support
- Mandag-fredag kl. 8-21. Weekend/helligdage kl. 10-16.
Contact info
Energivej 33, 4690, Haslev, Denmark
- 70 24 24 94
- www.fibia.dk
2.9
Average
13K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super service
July 27, 2022
Reply from Fibia
Hej Youssef,
Tak for din anmeldelse.
Med venlig hilsen
Jill/Fibia
Super god service
July 25, 2022
Reply from Fibia
Hej Ole,
Så præcist kan det udtrykkes, hverken mere eller mindre. Tak for din anmeldelse.
Med venlig hilsen
Jill/Fibia
Professional service
July 22, 2022
Reply from Fibia
Hej Jørn,
Tak for din fine anmeldelse.
Med venlig hilsen
Jill/Fibia
Reply from Fibia
Hej Annelise,
Så præcist kan det udtrykkes, hverken mere eller mindre. Tak for din anmeldelse.
Med venlig hilsen
Jill/Fibia
Super god service
July 18, 2022
Reply from Fibia
Hej Tommy,
Tak for din fine anmeldelse.
Med venlig hilsen
Jill/Fibia
Reply from Fibia
Hej Morten,
Tak for at du vil dele din oplevelse med os.
Med venlig hilsen
Jill/Fibia
Reply from Fibia
Hej Tahir,
Dejligt du fik den hjælp du havde brug for.
Venlig Hilsen
Jill/Fibia
super service
July 12, 2022
Reply from Fibia
Hej Martin,
Tak fordi du deler din oplevelse med os.
Med venlig hilsen
Jill/Fibia
God service 👍
July 11, 2022
Reply from Fibia
Hej Henrik,
Det er ligesom det skal være. Tak for din respons.
Med venlig hilsen
Jill/Fibia
Reply from Fibia
Hej Anders
Jeg er rigtig glad for at du er tilfreds med den service som du modtog. Det er beklageligt at du skulle vente for længe i forhold til hvad du ønskede.
Hilsen Lasse
Fibia
God service 👍
June 30, 2022
Reply from Fibia
Hej Jesper,
Dejligt at høre, at du fik den rette hjælp fra vores medarbejder til løsning af din henvendelse.
Du ønskes en dejlig sommer.
Mathias
Super go service 👍
June 29, 2022
Reply from Fibia
Hej Katrine,
Dejligt at høre, at du fik den rette hjælp fra vores medarbejder til løsning af din henvendelse.
God dag.
Mathias
God service.
June 24, 2022
Reply from Fibia
Hej Stine,
Det er vi glade for at høre. Tak for din anmeldelse
Med venlig hilsen
Jill/Fibia
Super service
June 17, 2022
Reply from Fibia
Hej Youness,
Dejligt at høre, at du fik den rette hjælp fra vores medarbejder til løsning af din henvendelse.
God dag.
Mathias
Super god service fra teknisk support…
Super god service fra teknisk support og teknikker ved installation.
June 15, 2022
Reply from Fibia
Hej Eva
Tak for din anmeldelse
Venlig Hilsen
Ann-Sofie
Fibia
Hurtig og klar info.Tak for god service
June 14, 2022
Reply from Fibia
Hej Lars,
Tak for din anmeldelse.
Godt at du fik brugbar vejledning til løsning af din henvendelse.
Du ønskes en god dag.
Mathias
Reply from Fibia
Hej Hans,
Jeg er glad for, at høre du har haft en god oplevelse ved kontakt til vores Tekniske Support.
Tak for din anmeldelse.
God dag.
Mathias
Super god service 🤩
June 10, 2022
Reply from Fibia
Hej Gitte
Tak for dine ord
Venlig hilsen
Ann-Sofie
Fibia
Reply from Fibia
Hej Glade kunde.
Mange tak for din anmeldelse.
Den er vi meget glade for.
Du ønskes en rigtig god dag.
Med Venlig Hilsen
Christine/Fibia.
Vældig rar person
June 6, 2022
Reply from Fibia
Hej Irene,
Du skal have tusinde tak for at dele din oplevelse med os.
De bedste hilsner
Jill/Fibia
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