Fig Loans logo
Visit website

Fig Loans Reviews 9,070

•
TrustScore 5 out of 5

4.9

Non-Bank Financial Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 925 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the positive experiences with payments and the user-friendly interface. Many people appreciate the helpfulness of the staff and the overall positive customer service interactions. However, some customers expressed dissatisfaction with the renewal process, stating they were denied new loans despite a history of successful repayments. A few other people also raised concerns regarding credit reporting and transaction accuracy.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and reliability. Many... See more

Payment

People report positive experiences with payment, highlighting the flexibility and ease of managing their... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently praise the... See more

Customer service

Customers generally report positive experiences with customer service, highlighting their helpfulness and... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, understanding, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fig Loans application process is quick, easy to use, they are fair and offers fast funding less than 2 days. Easy affordable payment plans from a bank account or card are available. No unreasonable hi... See more

Rated 5 out of 5 stars

You guys are very helpful when it comes to not being make your payments on time. You guys work with customers when it is inconvenient for them and that's why yall received a 5 from me.

Rated 5 out of 5 stars

I appreciate this company, I have had several loans with them and paid them off then all of a sudden I tried to renew and was told no several times. But I think I tried again at the right time and I... See more

Rated 5 out of 5 stars

Excellent experience every time. The entire process is hassle-free with low interest rates and very convenient payment options. I really appreciate the flexibility you can even change your payment dat... See more

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Financial Consultant
  4. Loan Agency

Written by the company

Fig Loans was started in 2015 in Houston, Texas. The company originated as Fig Personal Loans, and started as a collaboration between Fig and United Way THRIVE in Houston to create better, affordable loan products for low-income Americans with bad credit. Fig Loans are installment loans ranging from $300 to $500 that are repaid over four installments and set up on a schedule that fits your budget. Unlike other lenders, Fig Loans works with you to adjust payment dates because we know life doesn't always follow a calendar.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I LOVE FIG!!

I LOVE FIG!!! My sister had emergency surgery and Fig came through in the clutch so I could fly home same day to be with her! 💕

April 15, 2026
Rated 5 out of 5 stars

Fig Loans is So So Awsome and I love you guys !!!

Fig Loans has made easy and less Challenging as most loan places..Fig Loans will always be my loan Company Because they're courteous and honest and very friendly And they helped me through some hard times when I needed a Friendly hand.....Fig Loans are Awsome.keep up the great work and your Dedication To the public...your friend Paul Sadler

April 13, 2026
Rated 5 out of 5 stars

True Help

Fig Loans application process is quick, easy to use, they are fair and offers fast funding less than 2 days. Easy affordable payment plans from a bank account or card are available. No unreasonable high interest payments. Totally in awe of the low monthly payments. You will be a very happy customer, Fig loans aims to please.

April 13, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look