Fig Loans application process is quick, easy to use, they are fair and offers fast funding less than 2 days. Easy affordable payment plans from a bank account or card are available. No unreasonable hi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
You guys are very helpful when it comes to not being make your payments on time. You guys work with customers when it is inconvenient for them and that's why yall received a 5 from me.
I appreciate this company, I have had several loans with them and paid them off then all of a sudden I tried to renew and was told no several times. But I think I tried again at the right time and I... See more
Excellent experience every time. The entire process is hassle-free with low interest rates and very convenient payment options. I really appreciate the flexibility you can even change your payment dat... See more
Company details
Written by the company
Fig Loans was started in 2015 in Houston, Texas. The company originated as Fig Personal Loans, and started as a collaboration between Fig and United Way THRIVE in Houston to create better, affordable loan products for low-income Americans with bad credit. Fig Loans are installment loans ranging from $300 to $500 that are repaid over four installments and set up on a schedule that fits your budget. Unlike other lenders, Fig Loans works with you to adjust payment dates because we know life doesn't always follow a calendar.
Contact info
Payments Processing Center: 2245 Texas Drive, Ste 300, 77479, Houston, United States
- 832-802-0344
- service@figloans.com
- www.figloans.com
4.9
Excellent
9K reviews
Replied to 61% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The website is super user friendly
The website is super user friendly. I am a repeat customer and I like that I don't have to add my information every time
April 18, 2026
Easy to do and pleasant
April 10, 2026
I have used fig loans serveral times…
I have used fig loans serveral times throughout the years and they have always come through. I would recommend fig loans to any and everyone.
April 11, 2026
This experience has been far from…
This experience has been far from perfect. The process is so easy and I will highly recommend!!
April 10, 2026
If you miss one PMT they will destroy yr credit
If you are late with one payment they will report you to all 3!reporting agencies and destroy your credit
April 24, 2026
Reply from Fig Loans
We are sorry to hear of any concerns. Fig reports all payment history to the three major credit bureaus, both positive and negative, and is obligated to report all information accurately. If a payment becomes 30 days or more past its original due date, we are unfortunately required to report it as late. However, you can improve your credit score by catching up on past due payments and making subsequent payments on time. We offer repayment plans at no extra cost.
Please feel free to reach out to our customer support team via email at service@figloans.com or via text at (832) 803-0990.
I always have good experiences with fig…
I always have good experiences with fig loans
April 16, 2026
Fig loans has helped me in my crisis…
Fig loans has helped me in my crisis always and their interest rate it is so so reasonable thank you so much Fig loans
April 8, 2026
Im a returning customer and i dont find…
Im a returning customer and i dont find it fair that i keep getting denied. All im asking for is for a little help. Im going ti tell my friends to not use this company because of the lack of help and compassion
April 21, 2026
Unprompted review
Reply from Fig Loans
We are so sorry to hear of your concerns and that we were unable to provide you with a loan at this time. While loan approval cannot be guaranteed in advance, previous loan history is taken into consideration. We also assess other factors to help inform us of a borrower's ability to repay -- late and missed payments may hurt a borrower's credit score as well as our ability to lend to more customers. We're constantly working to improve our loan origination process to sustainably expand access to credit.
We reached out to you directly via email to address your concerns. Please check your inbox and spam/junk folder for an email from service@figloans.com.
Fast service
April 13, 2026
Very easy and a very good way to build…
Very easy and a very good way to build your credit. The interest rates are very good and flexible ways to make payments.
April 11, 2026
When sudden emergency expenses pop up…
When sudden emergency expenses pop up Fig is there to help. Easy to apply and easy to receive your money.
April 11, 2026
Highly Recommended
Fig loans has always been highly professional, efficient and friendly to meet my needs. I can choose my own payment and the application is seamless!
April 10, 2026
Great place to restart your life
April 3, 2026
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