furniture import Reviews 

70
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Not even a worth a star they haven’t amended anything as of yet! It’s a scam! No rectifying goods been promised many of times… be careful please guys

Rated 1 out of 5 stars

Purchased a sofa less than a year ago, cushions are miss shaped material looks terrible less than a year on, partner already wants to get a new sofa due to how bad it looks, sent emails with pictures.... See more

Rated 1 out of 5 stars

This people are fraudsters and criminals and with all the bad reviews wowcher is still actively selling their products. Both their website and email doesn't work. There is also no phone number to con... See more

Rated 1 out of 5 stars

SCAMMERS!!!!! Please run away from this company they will take your money, not deliver the correct item and will ignore your emails, put the phone down immediately they know that you have a complaint... See more

Company details

  1. Furniture Wholesaler
  2. Furniture Store
  3. Sofa Store

Written by the company

Manufacturers + Importers of House Hold Furniture. We sell to both Retail customers and Wholesale Customers. We Specialise in Dining Chairs, barstools, sofas, beds and Mirrored furniture visit our website to see more of our items


Contact info

1.5

Bad

TrustScore 1.5 out of 5

70 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(70)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% recommended

100% recommended, purchased a bed , received my delivery with in the time frame given.
Good customer service received, very helpful staff.

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional service received

Exceptional service received. The team were very helpful in helping me chose the right bedding and furniture for my house. Definitely recommend them to everyone. Immaculate customer service along with exquisite products. I ordered a few bits of furniture and they were delivered promptly. Will certainly be using them again!

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Have purchased my sofas and 2 beds from…

Have purchased my sofas and 2 beds from this place. Iv had them for 8 months and they still look amazing x
I have since then forwarded my family members to this company. Omar has been a delight to deal with all the time. There is so much on their site I still want xxx

May 6, 2021
Unprompted review
Rated 1 out of 5 stars

Fraudulent scammers. Do not buy from any of their companies

If I could leave a zero star review I would.
This company are scammers, avoid at all costs. They go by many different names, including bespoke beds, and furniture imports.
I Purchased a table and chairs and ended up having to do a chargeback on my credit card as the company ignored my emails when I was unhappy with the condition. As soon as I applied for a chargeback they replied to my emails threatening me with court action. They collected the table and chairs in February and have now disputed my chargeback with the credit company as they are saying they only received back one chair. This is fraud. They collected all items from me not just one chair as they are implying. Avoid at all costs.

March 22, 2021
Unprompted review
Rated 1 out of 5 stars

Faulty bed

Faulty bed, blocked me on Facebook so i wasn't able to resolve the problem. One problem after another. They wont refund me. The bed is not fit for purpose. i have been laying on a mattress now for nearly 2 months because of this company.

I was told to force the bed into place, the diamantes are missing, the gas lift function doesn't work, the brackets are not even the correct brackets for the bed base i have been given. there are endless faults. After going back and forward for 6 weeks trying to come to a resolution from my partners Facebook account and emails I am now going to court to claim costs. AVOID this company at all costs!

August 8, 2020
Unprompted review

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