Ordered 4 filters, only 1 arrived, emailed sales, they were apologetic, and sent the remaining 3 straight away. Slight mistake, but quickly and easily fixed up. Had many orders here, pricing very g... See more
Company replied
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See what reviewers are saying
Ordered four filters on line and the company telephoned me the next day to advise that they only had three on hand and I agreed that they should send these. A credit for the one not supplied went th... See more
Company replied
I have used filtersplus nunerous times over the years. They always give good service, and sell good priced items. This particular occasion, the only reason I couldn't leave a 5star review was... See more
Company replied
I had a difficult time finding an older version filtre bowl at a reasonable price in North America... the one I ordered from FP took only 10 days to arrive at my doorstep in Canada from Australia!
Company replied
Company details
Information provided by various external sources
Filters Plus WA - Premium filters at discounted prices. Wix, Baldwin, HIFI, Wesfil, Donaldson, Puretec, Fleetguard
Contact info
U9, 511 Abernethy Road, 6105, Kewdale, Australia
- 0894511195
- sales@filtersplus.co
- www.filtersplus.co
4.8
Excellent
385 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from Filters Plus
Thanks Adrian, appreciate it.
Products as described on website
Products as described on website and easy ordering including timely delivery to the post office.
October 30, 2025
Reply from Filters Plus
Thanks Martin, appreciate it.
Good delivery time and great service kit
November 7, 2025
Reply from Filters Plus
Thanks Anaru, glad we can help.
Very pleased with the experience
Very pleased with the experience. Good pricing, and great feedback when the delivery was slightly delayed.
Will buy again.
October 31, 2025
Reply from Filters Plus
Thanks Jennie, appreciate it.
Reply from Filters Plus
Thanks Tim
2nd year purchase
2nd year purchase. Price wise, they have increased quite a bit in 12 months, but it is a necessary evil. Cannot fault the excellent service
October 23, 2025
Reply from Filters Plus
Thanks Denise
Sourcing Discontinued Filters
The staff was friendly and helpful and went out of their way to supply the filters.
October 7, 2025
Reply from Filters Plus
Glad we could help, thanks Robert
Disappointing Experience
Hello , first time iv used Filter Plus and it was a disappointing experience.
I ordered & paid my parts online for two cars.
Later on the same day i was in the area and dropped into the office. I was told they had no record of my order when i supplied the order number. I advised i ordered everything online and was told thats a separate system and has nothing to do with us. I requested for my parts be picked as i had the order on my phone but the guy at the counter advised he could not help me as this was Cameron's Job and he's probably not in the office or we don't have your parts.
No response the next day so i rang the number on the email from the order . Cameron answered and i was told he was unwell and the parts will be ready for collection at 3:30pm . I headed to the office and got there by 4pm . Went to the side entrance and gave them my order number, same issue no record of my order. The guy then spent some time tried to locate it but failed . A lady them came out from the front office with a bunch of orders . They went through them and found mine . They then had to Pick my parts.... finally at 430 i got my parts
The overall experience was disappointing.
Maybe link your web orders with the office so they have visibility . Fire the guy at the front counter in the office , he was a prick! , didn't want to help , web orders wasn't his problem & doesn't want to adopt technology when it come to ordering
October 7, 2025
Reply from Filters Plus
Hi Rocket, first I would like to apologise for the experience.
Your critique hasn't fallen on deaf ears.
Our internal processes have been overhauled in light of your experience, and all online orders are no longer outsourced but are now in house. that may correct that issue, but it still doesn't correct the "attitude" that was displayed. That matter will be dealt with internally. Again, I apologise and thank you for taking the time out of your day to point this out, that was greatly appreciated. Thank you
Well done you got what I need when…
Well done you got what I need when others couldn’t
Thanks
August 29, 2025
Reply from Filters Plus
Not a problem, thanks Michael
Very easy to deal with and filters…
Very easy to deal with and filters arrived very quickly
September 3, 2025
Reply from Filters Plus
Thanks Mark
Great Supplier
Filters we ordered were no longer available but Filters Plus found an alternative, ordered and despatched them promptly. Great service thank you.
August 13, 2025
Reply from Filters Plus
No problem at all, thanks.
Had the correct filters at the right…
Had the correct filters at the right price and great service.
June 10, 2025
Reply from Filters Plus
Thanks Con
Inaccurate description
I chose your WCO201 filter because your website said it was interchangeable with (Ryco) R2736p but the package received says interchangeable with R2737p which what Ryco themselves say is the correct filter, but others say the R2736p is correct. I suspect they are both ok, but you need to update your website.
Not to mention that the filter supplied looks cheap - I thought it was meant to be comparable to the OEM
May 27, 2025
Reply from Filters Plus
Hi Roger, thank you for the feedback.
I will get the website amended.
As for the quality, these are made to OE specifications, otherwise I wouldn't sell them.
Wesfil is owned by the same parent company of Ryco, both companies adhere to that policy also.
Thanks
Great service
Ordered online , received an email and msg straight away that i could pick up filters the next day. Service at the warehouse was excellent
May 21, 2025
Reply from Filters Plus
Thanks Geoff, happy we could help
Reply from Filters Plus
Thanks Robert
Diesel fuel additive
Excellent quality product and very well priced and packaged easy to read measure on the bottle would recommend to anyone who is looking for a quality product happy customer
May 1, 2025
Reply from Filters Plus
Thanks Steve
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