Ordered 4 filters, only 1 arrived, emailed sales, they were apologetic, and sent the remaining 3 straight away. Slight mistake, but quickly and easily fixed up. Had many orders here, pricing very g... See more
Company replied
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Ordered four filters on line and the company telephoned me the next day to advise that they only had three on hand and I agreed that they should send these. A credit for the one not supplied went th... See more
Company replied
I have used filtersplus nunerous times over the years. They always give good service, and sell good priced items. This particular occasion, the only reason I couldn't leave a 5star review was... See more
Company replied
I had a difficult time finding an older version filtre bowl at a reasonable price in North America... the one I ordered from FP took only 10 days to arrive at my doorstep in Canada from Australia!
Company replied
Company details
Information provided by various external sources
Filters Plus WA - Premium filters at discounted prices. Wix, Baldwin, HIFI, Wesfil, Donaldson, Puretec, Fleetguard
Contact info
U9, 511 Abernethy Road, 6105, Kewdale, Australia
- 0894511195
- sales@filtersplus.co
- www.filtersplus.co
4.8
Excellent
385 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were very understanding about the…
They were very understanding about the product I purchased. Was packaged well and arrived in good condition.
May 8, 2024
Reply from Filters Plus
More than happy to help, Thanks David.
Reply from Filters Plus
Glad we could help. Thanks
Reply from Filters Plus
Thanks Andrew
Reply from Filters Plus
Thanks NL
The product
The product, service and postage time was great to South Australia.
The postage cost for some reason is very expensive. Other company's sell the filters for a higher price but the postage is alot cheaper.
But this company is a great saving still. Even better if the postage was less
April 3, 2024
Reply from Filters Plus
Glad we can help! Thanks
Excellent service
Excellent service, had my order ready next day great prize and very helpful staff.
March 20, 2024
Unprompted review
Reply from Filters Plus
Thanks Donnie, glad we could help.
Reply from Filters Plus
Thanks for the Review, glad we can help.
Good customer service
Getting correct part where business where i live dont have a clue
February 22, 2024
Good place to get your filters
Website is great, phone service was a bit average (guy wasn't very keen to take a phone order), in store was great, prices very good.
February 5, 2024
Reply from Filters Plus
Hi David, appreciate the honest feedback.
We will certainly endeavour to improve our service. Thanks
FS1241 filtre bowl found!
I had a difficult time finding an older version filtre bowl at a reasonable price in North America... the one I ordered from FP took only 10 days to arrive at my doorstep in Canada from Australia!
February 15, 2024
Reply from Filters Plus
Thanks for the review Gordon, glad we could help.
Easy transaction
Easy transaction, delivered in estimated time. No problems, thank you .
Kind regards,
John.
January 31, 2024
Reply from Filters Plus
Glad we could help, thanks John
Freight Issues
Product was good, exactly as described. Freight was poor. I requested and paid for express post but the item was sent regular parcel post. This resulted in several days of delay and MY client was not impressed with the delay after paying for an express service.
I can't speculate on why the freight was incorrect.
EDIT - Filters Plus have been in contact, accepted responsibility and intend to refund the total freight. That is an excellent customer response and I have upgraded the star rating from 3 to 4.
February 7, 2024
Reply from Filters Plus
Hi Geoffrey, that was completely our error.
The delivery instructions were not correctly entered in our system.
One of our staff will be in touch with you and we will be processing a complete refund for the freight charge. My apologies for the inconvenience caused.
A great shopping experience
Price was good, delivery to country WA was excellent and web site easy to find the products I needed.
January 31, 2024
Reply from Filters Plus
Glad we could help.
Thanks
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