Finance of America is a wonderful company. Our loan process was so streamlined and organized. We had dedicated loan officers who walked us through the process every step of the way. Details of our loa... See more
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Our goal? Helping you accomplish yours. Finance of America’s mission is to help people feel the joy and accomplishment that comes from living retirement to its fullest. As an industry-leading reverse mortgage lender, we bring a proven track record of never taking our customer’s trust for granted. With our recent acquisition of American Advisors Group (AAG), we brought the industry’s top retail and wholesale platforms under one roof, firmly establishing Finance of America as the undisputed industry leader. This consistent commitment to leadership and trustworthy excellence has earned us an “A+” rating from the Better Business Bureau® and the honor of being one of the top-rated reverse lenders on ConsumerAffairs.com**. *Finance of America is listed as Best Reverse Mortgage Lender by Bankrate in this article, published January 2024. **As of May 2024. Top Reverse Mortgage Lenders must have verified reviews on ConsumerAffairs, an overall satisfaction rating of at least 4 stars, and at least a 2:1 ratio of 5-star to 1-star reviews. Finance of America Reverse LLC pays a monthly fee to participate in the ConsumerAffairs Authorized Partner Program.
Contact info
8023 East 63rd Place, Suite 700, 74133, Tulsa, United States
- 1-866-948-0003
- reviews@financeofamerica.com
- www.financeofamerica.com
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The loan officer was great to work…
The loan officer was great to work with. Answered all questions in a timely manner and got through the process so quickly
Highly recommended.
Communication was excellent throughout the process. Everything was explained clearly and there was plenty of paperwork that was easy to understand. All of our questions were answered to our satisfaction. The entire process was handled professionally and surprisingly quick.
Best reverse mortgage company
Right out of the gate from start to finish Finance of America excelled .
Explanation of process, continuous communication as to what was happening, transfer of documents needed went smoothly.
My agent was very helpful,informative and knowledgeable.
Also I had researched reverse mortgage companies and Finance of America was always rated the top company.
Ryan made the process easy and kept us…
Ryan made the process easy and kept us informed all through the process.
The two Joel and Kaylene were both with…
The two Joel and Kaylene were both with me every step of the way when I didn’t understand something they were willing to clarify it. I have never been able to talk to anyone like I did with them.
Our loan officer changed right at the…
Our loan officer changed right at the end claims he left for other opportunities. The replacement, Kiera, was curt and abrupt. She offered NOTHING like what we had been told. "Well, I
am sorry" was her response. This changed everything we had been led to plan for and we are left assuming this company does not know what they are doing. Our advice is to avoid dealings with them.
We researched many mortgage companies…
We researched many mortgage companies for a reverse mortgage. We contacted Finance of America after our research and decided on them. We contacted them and decided to proceed, The entire process was completed in 30 days. With the help of Michael and John along with their underwriter Sarah the process was seamless. I would highly recommend FIA.
Good product and service
Good product. Carla brought us an opportunity that made sense for us. Great service. She was patient and present throughout the application process, and provided really meaningful assistance to us by adding Heather to help support us. A lot of extra work there. I don't think we could have done it without her. And she was so calming and pleasant.
From the very beginning, every phone call was informative and precise. Having a company covering your back , is a good feeling of comfort
Our experiance with f/America was very assuring we are going into our golden yrs. And knowing a great co is covering our back. Very assuring. Thank you
Aline was very informative and very…
Aline was very informative and very clear and concise. Thank you
Everyone was so…
Everyone was so nice,responcive,knowlegable and
helpfull. Special recognition to Ashley Stone.
Friendliness and knowledge of the staff
Kevin was very professional
Kevin was very professional, responsive and went extra mile for us.
Good advising from Marc Ortman
Good advising from Marc Ortman, the main contact on this Reverse Mortgage.
Vijay always helpful
Vijay always helpful, always called me back!! Very nice professional. Thanks Vijay!!
I have already completed surveys
I have already completed surveys. Please make this the last one.
Craig was able to make this procedure…
Craig was able to make this procedure very easy and explained all the steps in detail to where I could completely understand ,I was procrastinating because I thought it was like dealing with the IRS
Freida was with me from the beginning…
Freida was with me from the beginning to the end. She was upfront,friendly & so professional.
From the beginning to end of the…
From the beginning to end of the reverse mortgage process I couldn't be more grateful for the support and Amy and Theresa were super helpful with any concerns I had.
The process was sometimes frustrating…but the results are great
The process was sometimes frustrating to me because did not go as quickly as I thought. But I was new to the process. Everyone including Nermeen, Rebecca, Tracy and others were very professional and helpful. Had a glitch with the credit bureaus which was my fault but was quickly resolved and things went smoothly. Thanx to everyone involved.
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