I purchased the personalised coat of arms and surname history print for my husband's birthday and we were delighted with the depth of information provided. Sadly, when the package was opened we discov... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The gifts themselves were 100% as advertised, however Evri seems to be the main courier, and this company is simply appalling. The gifts were not delivered as their parcels often aren't, and they l... See more
Company replied
The range of gifts is interesting, and good vfm. Delivery was prompt for 3 of the 4 items. Impressed that when I pointed the missing item out via their site, I got a prompt response and the gift arriv... See more
Company replied
Great unusual gifts. An email to confirm my order would have been good. My order was running late. A fact they informed me of only after I contacted them twice. Communication could have been better b... See more
Company replied
Company details
Information provided by various external sources
Unique and Unusual Christmas gift ideas, birthday gifts and ideas store. Find Me A Gift specialises in a wide range of memorable gifts for all your special occasions. Fast UK and worldwide dispatch with a range of delivery options.
Contact info
Pure Offices, Plato Close, CV34 6WE, Leamington Spa , United Kingdom
- customerservice@findmeagift.com
- www.findmeagift.co.uk
3.8
Great
41K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Find Me A Gift
We’re very sorry your order arrived damaged. That’s not acceptable. Please contact us with your order details and photos of the damage so we can sort this out and send a replacement or issue a refund.
Yasmin
The Find Me A Gift Team
Good price and fast delivery
Easy to order. Bagpuss arrived quickly as promised and arrived well packed. My granddaughter fell in love with my Bagpuss, so I thought I would get her an identical one. Priced just below most other suppliers
December 15, 2025
Unprompted review
Reply from Find Me A Gift
Thank you for sharing! We’re delighted to hear your granddaughter loved Bagpuss and that you found great value with us. It’s wonderful you could get her an identical one!
Yasmin
The Find Me A Gift Team
Great company…
I needed to find a couple of secret Santa gifts and find me a gift had a good selection.
Even though the delivery time was 3-5 days, the order came 2 days later even though I ordered very late in the evening, which was brilliant.
The items were well packaged and of good quality.
All expectations were exceeded! Excellent service.
December 15, 2025
Unprompted review
Reply from Find Me A Gift
We’re delighted to hear everything went well. Thank you! 🙏😊
Yasmin
The Find Me A Gift Team
Extremely disappointed
Booked wrong gift and although tried to change instantly was unable too. Extremely disappointed.
December 20, 2025
Unprompted review
Reply from Find Me A Gift
We understand how frustrating it is to not be able to make a change after ordering. We’ll take your feedback on board to see how we can improve this process in the future.
Yasmin
The Find Me A Gift Team
Reply from Find Me A Gift
It means a lot that you took the time to share this. Thank you! 📝💖
Yasmin
The Find Me A Gift Team
Awful
Awful. Broken frame. I’m quite good at navigating returns policies and they have made this impossible to return even though it’s broken. Find me a gift are one of the worst of online sellers. Don’t use find me a gift.
Response suggested I contact them to resolve but no contact details can be found anywhere on the website. I would have done this on the first place if there had been. Even worse than just not responding. Definitely awful and definitely avoid them.
December 19, 2025
Unprompted review
Reply from Find Me A Gift
We’re very sorry your frame arrived broken and that the return process has been frustrating. This isn’t the experience we want for our customers. Please contact us directly with your order details so we can help resolve this and make it right.
Yasmin
The Find Me A Gift Team
Reply from Find Me A Gift
We’re very sorry your order hasn’t arrived. Please contact us with your order details so we can investigate and get this resolved as quickly as possible.
Yasmin
The Find Me A Gift Team
I received my product and I find out…
I received my product and I find out that the item was not the same as I have ordered I have ordered the necklace not the bracelet and that wHst I got not very happy a bout that
December 11, 2025
Unprompted review
Reply from Find Me A Gift
We’re really sorry for sending the wrong item. That’s frustrating, especially when it’s not what you ordered. Please contact us with your order details so we can arrange the correct item or a refund as quickly as possible.
Yasmin
The Find Me A Gift Team
Excellent service
I ordered some stocking fillers late last night, I was informed that all items were in stock and would be dispatched after I had placed my order.
All items arrived today, and well packaged, what a great service from this company.
I will definitely use this company again.
December 18, 2025
Unprompted review
Reply from Find Me A Gift
We appreciate your review and are pleased you had a great experience. 🙏😊
Yasmin
The Find Me A Gift Team
Great for a fun present.
Good for a fun present. Prompt delivery. Well packaged.
December 19, 2025
Unprompted review
Reply from Find Me A Gift
It means a lot that you took the time to share this. Thank you! 📝💖
Yasmin
The Find Me A Gift Team
I payed for next day delivery and it…
I payed for next day delivery and it didn’t turn up for 2 days
December 19, 2025
Unprompted review
Reply from Find Me A Gift
We understand how frustrating that must be, especially when you paid for next-day delivery. Please contact us with your order details so we can look into this and make it right.
Yasmin
The Find Me A Gift Team
Honest response
The range of gifts is interesting, and good vfm. Delivery was prompt for 3 of the 4 items. Impressed that when I pointed the missing item out via their site, I got a prompt response and the gift arrived as promised. Well done.
December 19, 2025
Unprompted review
Reply from Find Me A Gift
We truly value your feedback—thank you for the positive review. 📈✨
Yasmin
The Find Me A Gift Team
Fantastic service, highly recommended
After using find me a gift for the first time I was worried about ordering but, two items arrived within days or ordering, the third item did not arrive, I contacted find me a gift and within 2 days the missing part of the order arrived. I am delighted with my purchases and the wonderful service. Keep up the great work find me a gift it has been a pleasure dealing with you and I will be returning again for future purchases
December 19, 2025
Unprompted review
Reply from Find Me A Gift
It means a lot that you took the time to share this. Thank you! 📝💖
Yasmin
The Find Me A Gift Team
Speedy delivery for a secret santa…
Speedy delivery for a secret santa gift, I can always depend on this site to get something quirky and fun 😁
December 19, 2025
Unprompted review
Reply from Find Me A Gift
We appreciate your review and are pleased you had a great experience. 🙏😊
Yasmin
The Find Me A Gift Team
The item arrived quickly
The item arrived quickly, and when I opened it, it bought a smile to my face. Merry Christmas and a Happy New year. Paul.
December 19, 2025
Unprompted review
Reply from Find Me A Gift
Your satisfaction is very important to us. Thank you for the 5 stars! ⭐⭐⭐⭐⭐
Yasmin
The Find Me A Gift Team
Great unusual gifts
Great unusual gifts. An email to confirm my order would have been good. My order was running late. A fact they informed me of only after I contacted them twice. Communication could have been better but overall an okay experience.
December 18, 2025
Unprompted review
Reply from Find Me A Gift
We’re really glad you enjoyed our range of unusual gifts.
We’re sorry that the communication around your order wasn’t as clear or timely as it should have been. Order confirmation and proactive updates are important, especially when there’s a delay. We appreciate you bringing this to our attention, and we’re already working to improve how and when we communicate with customers in these situations.
Yasmin
The Find Me A Gift Team
Beautifully presented ☺️
I ordered a framed coat of arms for my partner for his Christmas present, and I love it, thank you so very much
It's a shame evri stood on the box 🙄
December 17, 2025
Unprompted review
Reply from Find Me A Gift
It means a lot that you took the time to share this. Thank you! 📝💖
Yasmin
The Find Me A Gift Team
What a waste of time.
I have just spent nearly three hours trying to order a christmas present. Every time I got to the pay by card it kept throwing me out. VERY DISSAPPOINTED.
December 18, 2025
Unprompted review
Reply from Find Me A Gift
We apologise for the issues you encountered at the card payment stage. This is something we take very seriously, and we would appreciate the opportunity to look into what went wrong and help you complete your order as smoothly as possible.
Please contact us directly on 01926 818 800, and our team will do everything they can to assist you.
Yasmin
The Find Me A Gift Team
Big fail on product description!
Im not impressed with the book! I honestly thought it contained the actual knitting patterns. Wasted my money on this....a book of pictures!
December 14, 2025
Unprompted review
Reply from Find Me A Gift
We are sorry to hear you were disappointed. We understand how frustrating it is when a product isn’t what you expected, and we’ll review the description to make this clearer. Please contact us if you’d like help with a return or finding a more suitable alternative.
Yasmin
The Find Me A Gift Team
Wrong item sent
I was set the wrong item . It was delt with quickly, I was told that I replacement would be sent . A few days later I looked on line and saw that the item was out of stock. I then informed you and was sent an apology and a refund. But if I hadn't looked then informed you I would still be waiting for a replacement.
December 10, 2025
Unprompted review
Reply from Find Me A Gift
We’re sorry for the initial error and for the confusion around the replacement. This should have been picked up and communicated to you without you needing to chase it. We apologise for the inconvenience and appreciate you bringing it to our attention, as it helps us improve our processes.
Yasmin
The Find Me A Gift Team
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