The Gift Experience Reviews 

535
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 89 reviews, reviewers had a great experience with this company. Consumers mention that the ordering process is smooth and straightforward, while packages usually arrive very quickly and in good condition. Buyers are generally pleased with the range of items available, noting that products are often beautiful, well-crafted, and match expectations. Some reviewers were not happy with delivery delays, noting that their packages failed to arrive on time for special occasions. Some people also felt that certain items fell short of quality expectations, mentioning issues like unexpected flaws or smaller-than-anticipated sizes.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, while many reviewers express delight over... See more

Delivery service

Consumers find delivery service to be positive, highlighting that packages arrive very promptly and safely... See more

Order

Reviewers mention ambiguous feedback about order, noting that while consumers found the purchasing process... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive quickly, are well-packaged, and... See more

Website

People report ambiguous experiences with website, as many reviewers highlight that the platform is very easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I gave a negative response on another site and cannot retract it! I would just like to say, that my order was dispatched on time and without a problem. The only issue I have as mentioned on anothe... See more

Rated 4 out of 5 stars

The choice of gifts was just what I was looking for to give to a friend. I wanted it to be sent to them as a card/voucher rather than an email voucher. This wasn't straightforward as I had to use the... See more

Rated 3 out of 5 stars

I wasn't provided with an update for when the product was shipped so I had to chase them for an update. Then, no one responded to my email within 48 hrs (as promised on the website). When I did re... See more

Rated 3 out of 5 stars

Gift is not personalised which was a pity given that we asked for the recipients name to be added. And his birthday message was omitted too. So it all looks quite generic. And it took >24 hours to be... See more


Company details

  1. Gift Shop

Written by the company

Wedding Gifts, Anniversary Gift Ideas, Good Birthday Presents, Unusual Mothers Day Gifts, New Baby Gifts, Christmas Gifts for Women Men, Him, Her. Fast Delivery


Contact info

3.9

Great

TrustScore 4 out of 5

535 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(535)

83 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

bought this as a birthday gift

I bought this item & had it engraved for a special birthday for a family member. The trinket box was lovely & engraving was good. Only negative is that the item was smaller than I had imagined.. maybe fit a few items. The gift was well received.

October 22, 2026
Unprompted review
Rated 5 out of 5 stars

I have used this company numerous times…

I have used this company numerous times over the years and always good products well presented. Delivery is always as stated. Website is easy to navigate too. Only thing I find frustrating is that sometimes not enough word allowance on the engraved gifts but I expect there are very good reasons for this .

October 27, 2026
Unprompted review
Rated 1 out of 5 stars

Bought 3 home barista courses for…

Bought 3 home barista courses for Winchester coffee roasters. Have the vouchers and have called Winchester coffee roasters to book. They said they thought they’d stopped doing vouchers with these companies and would come back to me, nothing as yet. Now need to sort out a refund with the gift experience company 😩 why can’t things be easy to do!

October 22, 2026
Unprompted review
Rated 5 out of 5 stars

I searched lots of different companies…

I searched lots of different companies for a young drivers experience until I found one on this website. Not only was it in a location that I needed for my grandson but there was also a percentage off the price, making it more affordable. It also gave me the option of either an email voucher straight away or one posted out to me. The delivery of the voucher was very quick. The website had a vast amount of gifts and experiences to choose from. I would highly recommend for any age group.

October 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great Gift Experience.

I was able to find exactly what I was looking for & ordering was easy. My package arrived a couple of days later & I was delighted. Very pleased with my purchase, especially as it came with a discount.

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

A special present

I was looking for a special birthday present for my son. There was plenty of choice and the varied prices made it easy to pick something appropriate, within budget. I wasn't sure how to send the voucher directly to the recipient, so it came to me, then I sent it on, attached to an email. My son was delighted with a helicopter ride for 2!

October 3, 2026
Unprompted review
Rated 5 out of 5 stars

So well presented

It arrived very promptly. Is so well presented and so much information. Im so pleased with it, and will most probably be ordering more. Its such a great present to give or receive.

September 16, 2026
Unprompted review
Rated 3 out of 5 stars

Beautiful vase

Beautiful vase , exactly like the photo.
However when it’s arrived there are clips in the glass all around the top rim of the vase.
This was brought as an anniversary gift so I haven’t got time to return.

August 18, 2026
Unprompted review
Rated 1 out of 5 stars

Money taken, no vouchers turned up.

Website promised vouchers in 30 minutes. And whilst the account set up was quick, the vouchers didn't turn up (paid £116 for a friends 60th birthday present).

Emailed the team, no response.

Avoid using these guys unless you like disappointing friends on their birthday.

August 15, 2026
Unprompted review
Rated 3 out of 5 stars

Item was good but couldn't use it

It arrived very quickly and packaged well Good quality but unfortunately I am unable to give it as a gift. I read that its 20 characters but it let me write "love always from Glen" but when it came it has "love always from GL" I forgot the spaces but normally it does not let you type beyond what you are allowed. Disappointing

August 8, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look