I gave a negative response on another site and cannot retract it! I would just like to say, that my order was dispatched on time and without a problem. The only issue I have as mentioned on anothe... See more
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Company details
Written by the company
Wedding Gifts, Anniversary Gift Ideas, Good Birthday Presents, Unusual Mothers Day Gifts, New Baby Gifts, Christmas Gifts for Women Men, Him, Her. Fast Delivery
Contact info
41-45 High Street, CB10 1AR, Saffron Walden, United Kingdom
- customerservices@thegiftexperience.co.uk
- www.thegiftexperience.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 48 hours
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Ordering was so easy.
Ordering was so easy. Anniversary mugs, personalised wording easy use and was delivered in less than a week. Packed very well and mugs were perfect.
I purchased a light box
I purchased a light box, it was well made and good value for money, ultimately it was my fault, but I was a little confused by the first 2 headings, the name part, and I filled in the names the wrong way, so it basically says from my partner's name to me, instead of the other way round, my mistake and I would buy again but be more careful
Great Value
First Class service from a reputable company who we have used previously.
The junior driving experience for my 12 year old grandson was hugely successful. There were add ons available at the circuit which I would like to have paid for in advance for him.
A range of options
Although there is an abundance of things you can gift I soon found exactly what I was looking for. Not one, but three Aston Martins available to drive in a convenient location. My husband hasn’t done the experience yet. However the buying experience was smooth and I would highly recommend.
Great choices and prices to suit but admin needs a review
The choice of gifts was just what I was looking for to give to a friend. I wanted it to be sent to them as a card/voucher rather than an email voucher. This wasn't straightforward as I had to use their address as my own which isn't ideal and something that needs looking at. That's my only criticism as the gift, price and choices were really good
Wonderful service and brilliant product…
Wonderful service and brilliant product which our best friends absolutely lived
Very easy to pick a getaway with…
Very easy to pick a getaway with reasonable prices and a great selection
Order not delivered as yet
I have placed an order 31/12/25 says 1 to 3 days deliver still waiting on it.
I do appreciate the Christmas holidays and bank holidays.
Have sent email requesting update no reply as yet.
Bit disappointing as was a present
Bought a driving experience voucher for…
Bought a driving experience voucher for a friends 60th birthday. Something different to usual gifts. Easy to order and received as described
A very different gift
Purchased this item on behalf of a friend, she was very pleased with it, ordering was easy and it was delivered within two weeks which included the new year period, so really quick.
Professional presentation.
The professionalism with which my request was handled is both much appreciated and helpful.
All literature is well presented, clear and explains the experience in an easily understood manner.
Having requested the hard copy for presentation to friends, a backup e-mail copy was again, helpful.
I consider the experience is certainly most exciting and definitely different to the usual "Afternoon Tea".
I now await the results of the experience, however, the initial thanks were most effusive, so a hit to start with and I shall be looking to use other "Day Out" formats as presents in the future.
Birthday Solution
A simple straight forward ordering process, and a timely delivery just as promised, made this a great buying experience. Our order arrived just in time for the birthday it was for. A quality product, which was well received and will hopefully last for a few birthdays more.
Was very happy with the purchase I…
Was very happy with the purchase I ordered when it had arrived
Really quick delivery
Really quick delivery, well packaged and item was exactly as described.
I have never received my order and I…
I have never received my order and I have sent loads of emails and there have not responded and then there sent me a email asking if it was ok I don’t know never got it I have asked for my money back and there have just kept ignoring me so I would say never buy from this company as there take your money and never send you what you order
Purchased as a gift so cannot comment…
Purchased as a gift so cannot comment on how well it works. Was sent quickly.
Gift cancelled by them at 06.39 on the day
I booked a meal and theatre experience through them, this was passed on to OMG hotels, I recieved an email confirming and advised that tickets would be sent 48 hours before the show we had requested, after chasing for several times when the tickets did not arrive I was emailed at 065.39 on the day that the tickets were not available and that we could rebook, we have tried to rebook and I have also asked for some compensation as we had taken time off work, and booked a train and a hotel, we have not heard back since despite many emails, they cannot be contacted on the website, so please beware if using this company
Ordered the voucher for my two…
Ordered the voucher for my two grandchildren
and their parents. They will love the chocolate
experience. It was so easy to order the vouchers
and they were delivered within 2/3 days
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