The Gift Experience Reviews 

I accidentally put my home address in for delivery instead of where I needed it to go. I realised as soon as the order was complete, so I emailed their customer services to ask for the address to be corrected. I got no reply at all, despite several attempts to contact them. We then had to go away for a few days, at which point the delivery came to my address and was left out in the rain (Royal Mail's fault). I now have the problem of forwarding the gift to the correct place. It has missed my nephew's birthday, which is just a bit annoying. I won't be using this company again.

The website was not easy to use. I managed to purchase two of the same item, as neither time at the basket stage did it say funds taken. I only found this out by looking at my bank account
They have offered to refund one but not happened yet & it did seem a lot of trouble for them & they thought it was my fault.
I will not be using this website again.

Gift case was damaged but they replaced the box within 48 hours! Great!

There was a nice selection of items at a reasonable price and delivery was fast.

Perfect gift for 60th wedding anniversary. Arrived promptly, well packaged. Excellent service.

I ordered a hamper for a 80th birthday present and paid extra to ensure the delivery was on March 16th. It did not arrive on March 16th. After several phone calls it failed to arrive on March 17th. I was given profuse apologies and eventually it turned up n March 18th. He won't have another 80th birthday. I won't be using this firm again

Was a very easy transaction and the personalisation was done to perfection. Very happy with my purchase.

Simple to view and order, straightforward to state engraving request.
Transaction was seemless, arrived quickly

I bought the indoor skydiving for my niece's birthday. She is really looking forward to it.
Buying the experience was easy and because it was discounted it was very reasonable.

Dont order from this website, you dont receive orders and will not get a refund. I will not be using this company again.

Rubbish service, not received goods and getting no replies to emails. Goods have been paid for. Can’t find time to deal customers but happy to keep sending emails to rate them.

Arrived well packaged. This company makes lovely unusual gifts for special birthdays. Looking forward to giving the trinket box with date of birth and name.

Making the order was easy enough, and I didn’t know I made a mistake on it but luckily I was contacted about it.
Which I thought was very nice to check in with me rather than do my order and be wrong.
I would highly recommend this company.

Excellent gifts which arrived very quickly which was perfect. Very tasteful, just what I expected and acted as a suitable mommento of the occasion.

Not yet used it yet as presant but looks amazing

Good value and quality. Something just a bit different

Firstly, there was no communication after the purchase was made. Ordered next day delivery on Thursday evening, so expected it on Tuesday, but never arrived. Then there was the item I ordered, a clock with the family coat of arms and whatever personalisation, what I thought was a lovely wooden clock, well it’s a cheap plastic clock and certainly nowhere near worth what I paid. This was a gift to my husband and brother in law, and I still have it, too embarrassed to give that as a gift. Was absolutely gutted as I was so excited to see it, until I did. Complete waste of money and definitely would not recommend.

Very low quality cup. The printing is faded and not easily readable. It was a gift for someone.

Easy to order and was delivered safely and quickly by Royal Mail. Cushion and printing was exactly as I had ordered. Really pleased with purchase.

Very good fast service and well wrapped parcel.
Very good glass and very pleased with it .