FindMy.Car Reviews 

309
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company and praised the exceptional overall quality. Many customers frequently praise the dedicated team members for being exceptionally helpful, patient, and knowledgeable when searching for desired vehicles. Consumers also deeply appreciate the smooth communication, excellent support, and efficient service that completely takes the stress out of buying a car. However, some customers also noted experiencing unexpected mechanical problems or significant vehicle issues shortly after completing their final purchases. A few other people mentioned facing frustrating delivery delays or discovering that cars required extensive and costly repairs soon after handover.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the car-buying process. Reviewers... See more

Service

People report positive experiences with service, noting that staff members are friendly, knowledgeable, and... See more

Product

Reviewers mention positive feedback about product, expressing extreme satisfaction with finding their dream... See more

User experience

Users describe positive interactions with user_experience, highlighting an amazing and easy-going car buying... See more

Customer service

Clients share positive opinions on customer_service, expressing deep appreciation for the supportive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

11/10 overall rating, we couldn’t be happier with the service and professionalism that we received from Harry upon purchasing our car. He truly went above and beyond sourcing exactly what we wanted d... See more

Company replied

Rated 5 out of 5 stars

Easiest car purchase I’ve ever made 🤩 I asked, they delivered! Amazing service from Guy who sourced my lovely little fiesta, delivered in perfect condition to my door. They sorted everything out for... See more

Rated 5 out of 5 stars

I can be pretty indecisive when it comes to finding a car, but Ted was a total champ. He kept searching and rolling with my changing ideas without missing a beat. If you're looking for a hassle-free... See more

Company replied

Rated 5 out of 5 stars

Matt is an absolute gentleman and personable, with a great wealth of knowledge of the trade. Although conversations have been done over the phone or messages, I feel I've known Matt for a long tim... See more

Company replied


Company details

  1. Car Dealer

Written by the company

We find your ideal car and do all the hard work for you! Let our sourcing experts find, collect, prepare and deliver your next new car with minimum effort required from you. Let us know some basic details of what car you want and we will send you several options of used cars that meet your requirements and budget.


Contact info

4.8

Excellent

TrustScore 5 out of 5

309 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(309)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Made my car buying journey so Easy 😊

Made my car buying journey so Easy 😊
Ted & the team kept in touch throughout the process, nothing was ever to much trouble.

And on delivery day my car was delivered to my place of work fully valeted & serviced 👌🏼

Cannot recommend enough..

Keep up the Great work guys 😉

February 17, 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Thanks for the brilliant feedback – it means a lot to all of us at findmy.car.
We’re really pleased you found the car buying process easy and hassle-free. Ted and the team work hard to keep customers updated and make sourcing and delivering cars as smooth as possible, so it’s great to hear that came across. Delighted the delivery to your workplace, full valet and service were all spot on too.

Enjoy your new car, and thanks again for recommending findmy.car to anyone looking for a simple, stress-free way to buy a car.

Rated 5 out of 5 stars

Hassle free

I can be pretty indecisive when it comes to finding a car, but Ted was a total champ. He kept searching and rolling with my changing ideas without missing a beat. If you're looking for a hassle-free car-buying experience, I definitely recommend Find My Car. Ted’s got your back!

February 11, 2026
Unprompted review
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Reply from FindMy.Car

Thanks so much for the brilliant review – it gave us a smile reading that.
Ted will be chuffed to hear this. He’s great at rolling with changing ideas and making the whole car buying process feel easy rather than stressful, so it’s spot on to hear that came through. We’re all about a hassle-free, one-to-one service at findmy.car, and it’s great to know that’s exactly what you experienced.
Enjoy the new car, and thanks again for recommending findmy.car – Ted’s always got your back if you need anything in the future.

Rated 5 out of 5 stars

We purchased a new company van

We purchased a new company van. I have to say the service was 5 star from start to finish. It took all of the hassle out of buying a new vehicle. Once Calum understood what we were looking for it was a fast and smooth process and the best thing is it freed my time back up whilst Calum worked behind the scenes. Would highly recommend and will definitely use Calum at Find My Car the next time we replace a vehicle

January 30, 2026
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Here’s a warm, professional reply you can post to that review, with findmy.car and Calum mentioned naturally and a bit of SEO baked in:
Thanks so much for the brilliant feedback – it means a lot to all of us at findmy.car.
Really pleased to hear the process felt smooth and hassle-free from start to finish. Calum does a great job of getting to grips with exactly what businesses need from a company van and then taking the legwork away, so it’s spot on to hear that it freed your time up while he worked behind the scenes.
Enjoy the new van, and thanks again for recommending Calum at findmy.car for sourcing company vehicles. We’ll be here whenever you’re ready to replace the next one.

Rated 5 out of 5 stars

Really swift and thorough service

Really swift and thorough service. Put my order in and within a couple of days they’d found a great little motor to fit my needs. Car was checked over by them to make sure all in working order and then valeted ready for my collection. A smooth process.

January 29, 2026
Unprompted review
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Reply from FindMy.Car

Thanks so much for the great feedback – really appreciate you taking the time to leave this.
Brilliant to hear you found the service swift and thorough and that we were able to find the right car for you so quickly. We always make sure every vehicle is properly checked and prepared before collection, so it’s great to know that gave you confidence.
Enjoy the new motor, and thanks again for recommending findmy.car for a smooth, hassle-free way to buy a car.

Rated 5 out of 5 stars

Easiest car purchase I’ve ever made 🤩 I…

Easiest car purchase I’ve ever made 🤩 I asked, they delivered! Amazing service from Guy who sourced my lovely little fiesta, delivered in perfect condition to my door. They sorted everything out for me and made everything so easy. Very friendly team and excellent communication. I would absolutely recommend them to find your car 🚗🤗

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

What a way to start the New Year……

What a way to start the New Year……
I was very sceptical to say the least as to whether the deal I was looking for could be fulfilled, how wrong I was. Ted smashed it out of the park with what he found and the speed and efficiency in which he did it, and through the Christmas period,
Nothing was ever too much hassle.
Ted always responded in quick time with any questions I had.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

always a great experience dealing with…

always a great experience dealing with Ted, Finds the right car and makes the process as smooth as possible

January 5, 2026
Unprompted review
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Reply from FindMy.Car

Thank you for the 5-star review and for your continued trust in FindMy.Car.

We’re delighted to hear you always have a great experience dealing with Ted. He takes real pride in understanding exactly what our customers are looking for and sourcing the right car quickly and efficiently. At FindMy.Car, our goal is to make the car buying process as smooth, transparent, and stress-free as possible, so it’s great to know that’s been your experience.

Thanks again for choosing FindMy.Car for your car sourcing needs. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Smooth, easy car buying

Would highly recommend Ted and the team at find my car. Ted is a very helpful, relaxed guy and made the whole buying process very simple and smooth. No high pressure sales here just good honest customer service. Thanks

December 22, 2025
Unprompted review
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Reply from FindMy.Car

Thank you very much for the 5-star review and for recommending Ted and the team at FindMy.Car.

We’re really pleased to hear that you found the whole car buying process smooth, simple, and pressure-free. At FindMy.Car, we pride ourselves on providing honest, transparent advice and a relaxed, customer-first approach, so it’s great to know Ted delivered exactly that for you.

Thank you again for choosing FindMy.Car. We really appreciate your custom and look forward to helping you or your friends and family with their next car purchase.

Rated 5 out of 5 stars

Find my car review

I would thoroughly recommend Ted as I gave him the details of the car I wanted and he found one within 24 hrs. Excellent communication throughout

November 29, 2025
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Thank you for the great review and for choosing Find My Car
We’re delighted to hear that Ted was able to source your car within 24 hours and keep you fully updated throughout the process.

At Find My Car, we specialise in a car sourcing service tailored to your exact requirements, saving you time and hassle while giving you access to the best vehicles available across the UK. Ted takes real pride in providing clear communication and a smooth, transparent experience, so it’s brilliant to see that reflected in your feedback.

Thanks again for the recommendation – enjoy your new car, and if you ever need another car sourcing specialist, we’ll be here to help.

– The Find My Car Team

Rated 5 out of 5 stars

Great service & very happy customers

A massive thank you to Ted for helping us find the perfect car and constantly keeping us updated throughout the process. The completion of documents online was easy enough and I would definitely recommend find my car to others. Thanks again…will definitely be coming back to you in the future!
Rach & Ryan

November 27, 2025
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Thank you so much, Rach & Ryan, for the fantastic review and for choosing Find My Car 🚗
We’re really pleased to hear that Ted helped you find the perfect car and kept you updated every step of the way – clear communication is a huge part of the Find My Car car sourcing service.

It’s great to know the online paperwork process was simple and hassle-free too. We’ve designed our UK car buying and vehicle sourcing process to be as smooth and convenient as possible, from first enquiry right through to completion.

Thank you for recommending Find My Car – it genuinely means a lot. We’d love to help you again in the future whenever you’re ready for your next car.

– The Find My Car Team

Rated 5 out of 5 stars

Quality service!

’ve known Ted since school, so when I started looking for a car, he was the first person I got in touch with and I’m so glad I did. From start to finish, the service was fantastic. I had a response within an hour of making my enquiry, followed by a phone call at a time that suited me.
We already had a car in mind, and even though our budget was small since this was just a second run-around car, we were treated with the same respect and care as if we were buying a high-end luxury vehicle. The communication throughout the entire process was excellent, with regular updates that kept everything stress-free.
I can’t recommend the team highly enough to anyone looking for a new car without the hassle and pressure of traditional dealerships. Fantastic service from start to finish!

November 15, 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much for your amazing feedback! We're thrilled to hear you enjoyed a quality, hassle-free car buying experience with us. Our goal is always to provide fantastic customer service from the very first enquiry, and it’s great to know our quick response and regular updates helped make the process smooth and stress-free.
Whether it’s a second run-around car or a premium vehicle, every customer gets the same level of professional, transparent and reliable support. We believe everyone deserves a trusted, pressure-free alternative to traditional car dealerships, and we're glad we could help you find the right car without any hassle.
Thank you for recommending us to anyone looking for a new or used car with clear communication and great value. We really appreciate it — and we're always here whenever you need us!
🚗 Fantastic service, stress-free process, trusted car sourcing — from start to finish. ✅

Rated 5 out of 5 stars

Brilliant service

Can’t recommend find my car enough completely honest and transparent. They sourced the exact car in spec and colour which I told them was my first choice and from acquiring the car I got it in 3 days which I was seriously impressed with.
Lee constantly kept in contact and sent me various options of cars for me to look at and was openly honest throughout the process.
Anyone looking to buy a car I would seriously recommend getting in touch as I have tried multiple different places who couldn’t find the car I asked for which find my car were able to. The car is 2 year old but drives and looks brand new and has been sold to me at a fantastic price.
Massive thanks to Lee for his help.

November 21, 2025
Unprompted review
FindMy.Car logo

Reply from FindMy.Car

Thank you for such a brilliant review! We're delighted to hear you received a fast, hassle-free car sourcing service and that we were able to find the exact spec and colour you wanted. Providing a transparent, honest and stress-free way to buy a car is what we’re all about, so your feedback really means a lot.
Sourcing the right vehicle quickly is a key part of our service, and getting your car to you in just 3 days shows how committed we are to efficient, reliable car sourcing without the pressure of traditional dealerships. It’s great to hear that Lee kept you updated with clear communication and genuine advice throughout the process — that trusted, customer-focused support is something we pride ourselves on.
We’re thrilled that your nearly-new, 2-year-old car feels like brand new and that you’re happy with the fantastic price and great value. For anyone looking to buy a car, especially when other dealers can’t find the right match, we’re here to deliver a tailored, personalised vehicle sourcing solution that gets results.
Thanks again for choosing Find My Car — and a massive thank you from Lee and the team.

Rated 5 out of 5 stars

From start to finish the service I…

From start to finish the service I received from Ted was brilliant. Always on the phone if I needed him and having worked in the motortrade myself for 30 years I’m not the easiest to deal with, very particular in what I wanted! But Ted was more than accommodating and professional. Great service and a great car.

November 19, 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much for your fantastic feedback! We're thrilled to hear you received a brilliant, start-to-finish car buying experience with us. Providing professional, reliable and customer-focused service is at the heart of what we do, so it’s great to know Ted was always available with clear communication and support whenever you needed it.
With your 30 years in the motor trade, your expectations and attention to detail mean a lot — so we're especially proud that we were able to meet your exact requirements and deliver a high-quality car sourcing service that felt accommodating, transparent and stress-free. Every customer, whether they're industry-experienced or buying their first car, deserves a trusted, hassle-free alternative to traditional dealerships.
We’re delighted that you’re happy with both the great service and the great car, and we sincerely appreciate the recommendation. For anyone looking to buy a car with professional guidance, honest advice and a smooth process, we’re here to help every step of the way.
Thanks again for choosing us — and a big thank you from Ted and the team

Rated 5 out of 5 stars

Amazing experience with Findmy.Car and…

Amazing experience with Findmy.Car and Ted I told him my exact requirements down to the mileage the year the colour and he found me the perfect car. His communication and support throughout the buying process was amazing. The aftercare and follow up is always fantastic from this team. Ted is a real credit to the company

November 17, 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much for your amazing review! We're delighted to hear you had an excellent, hassle-free car buying experience with FindMy.Car and that Ted was able to source the perfect vehicle to your exact requirements — mileage, year and colour. Tailored, personalised car sourcing is what we specialise in, and it’s great to know we delivered exactly what you were looking for.
Clear communication and ongoing support are key parts of our trusted, stress-free car sourcing service, so we’re thrilled that you found the process smooth from start to finish. Our team prides itself on offering a professional, transparent alternative to traditional car dealerships, without the pressure or time-wasting.
We’re also really pleased that our aftercare and follow-up service made a positive impact — supporting customers beyond the sale is a big part of what sets us apart. Ted is absolutely a credit to the business, and your feedback means a lot.
For anyone looking to buy a car with confidence, personal guidance and great customer service, we’re here to help every step of the way.
Thanks again for choosing FindMy.Car!

Rated 5 out of 5 stars

Tremendous Experience

I needed to get a new car as my finance was expiring on my current one. Possibly the simplest decision of my life was to reach out to Ted. His knowledge, experience and passion in the motor trade are second to none.

Having previously worked with Ted, I knew that he’d go above and beyond to find the right car for me, and he did. Quickly.

Within 24 hours he found the perfect car for me. I signed the finance documents and that was that.

One week later I travelled down to Sheffield to collect my fully serviced and MOT’d new car. It was perfect.

Not having to deal with a dealership and jump through old fashioned hoops made the FindMyCar experience a 10/10 one.

Cheers Ted, you’re a credit to yourself and the business. Stay loyal.
Andy

November 15, 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much, Andy — what an incredible review! We’re thrilled to hear you had a 10/10, hassle-free car buying experience with FindMy.Car. It’s fantastic to know that when your finance was ending, reaching out to Ted made the whole process simple, fast and stress-free — exactly what our modern car sourcing service is designed to do.
Ted’s knowledge, experience and passion for the motor trade are a huge part of what helps us deliver a trusted, efficient alternative to traditional car dealerships, without the old-fashioned hoops, pressure or time-wasting. Finding the perfect car within 24 hours, arranging the finance and having it fully serviced and MOT’d ready for collection is exactly the level of premium customer service and transparency we aim for.
We’re delighted that the car was perfect on arrival and that avoiding dealership hassle made the whole journey smoother. Our goal is always to provide a reliable, stress-free, start-to-finish car sourcing experience, backed by clear communication and great value.
Ted will really appreciate your kind words — he’s absolutely a credit to the business.
Thank you for your loyalty, Andy — and whenever you’re ready for your next car, we’ll be here to help

Rated 5 out of 5 stars

Great team

Great team - great at what they do

November 6, 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much for the feedback! We’re delighted to hear you think we’re a great team and great at what we do. Providing a trusted, professional and hassle-free car sourcing service is what drives us every day, and it’s fantastic to know our commitment to great customer service shines through.
Whether someone is buying a used car, looking for a stress-free alternative to dealerships, or wants help finding the right car at the right price, our team is here to make the whole process simple, transparent and efficient.
Thanks again for choosing FindMy.Car — we really appreciate it!

Rated 5 out of 5 stars

Couldn’t have been more helpful!

Couldn’t have been more helpful, had to swap my mother in laws car for an automatic and something easier to drive. Not only did they find the perfect car but then sorted taking the old (slightly damaged) one away. 3rd time I’ve recommended them and never let me down.

November 3, 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much for your fantastic feedback! We're thrilled to hear that you found our team friendly, supportive and incredibly helpful throughout the process. Helping you source the perfect automatic car that was easier to drive is exactly the kind of hassle-free, customer-focused car sourcing service we strive to deliver.
Being able to take away the old, slightly damaged vehicle and handle everything smoothly is all part of our commitment to offering a stress-free alternative to traditional car dealerships, with clear communication and complete convenience from start to finish.
The fact that this is the 3rd time you’ve recommended us means the world to us — trust and repeat recommendations are at the heart of what we do. We're proud to provide a reliable, honest and seamless car buying experience every single time.
Thank you again for choosing FindMy.Car — we’re always here to help whenever you need us

Rated 5 out of 5 stars

WHAT A FANTASTIC SERVICE

We had to change our vehicle to an automatic one due to my husbands leg amputation . My grandson recommended Ted at Find My Car and boy, am I glad he did !! Ted has been absolutely amazing and worked so hard to find us the perfect car, which he did. We were quite specific on make and model so it was not an easy task ( plus I am quite picky!). This morning Ted delivered our 'new' car and took away our 'old' one. I cannot recommend him enough and next time we need to change our car, we will have no hesitation in using Find My Car again. We'll done Ted, you are my hero!!

October 30, 2025
Unprompted review
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Reply from FindMy.Car

Thank you so much for your amazing feedback! 🌟
We’re absolutely thrilled that Ted and the Find My Car team could help you find the perfect automatic vehicle. We know how important it is to get the right car for your needs, and it’s great to hear that our personal vehicle sourcing service made the whole process smooth and stress-free.
At Find My Car, we take pride in offering a hassle-free, customer-focused car-buying experience — from sourcing to delivery — and it means the world to know we delivered exactly what you were looking for.
Thank you again for recommending us and for trusting Ted at Find My Car. We look forward to helping you again when it’s time for your next car! 🚗💨
— The Find My Car Team

Rated 5 out of 5 stars

Best way to finding your car…

The ease of finding and delivering my choice was just fantastic. Everything was done timely without any itch.

September 30, 2025
Unprompted review
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Reply from FindMy.Car

Thanks so much for your fantastic review! We’re thrilled to hear you found the perfect car quickly and easily through FindMy.Car. Our goal is to make the car buying process simple, transparent, and hassle-free, with every vehicle sourced and delivered to your door at trade-level prices. It’s great to know our team made your experience smooth and stress-free from start to finish. Enjoy your new car, and thanks again for choosing FindMy.Car – the smarter way to buy your next vehicle.

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