11/10 overall rating, we couldn’t be happier with the service and professionalism that we received from Harry upon purchasing our car. He truly went above and beyond sourcing exactly what we wanted d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easiest car purchase I’ve ever made 🤩 I asked, they delivered! Amazing service from Guy who sourced my lovely little fiesta, delivered in perfect condition to my door. They sorted everything out for... See more
I can be pretty indecisive when it comes to finding a car, but Ted was a total champ. He kept searching and rolling with my changing ideas without missing a beat. If you're looking for a hassle-free... See more
Company replied
Matt is an absolute gentleman and personable, with a great wealth of knowledge of the trade. Although conversations have been done over the phone or messages, I feel I've known Matt for a long tim... See more
Company replied
Company details
Written by the company
We find your ideal car and do all the hard work for you! Let our sourcing experts find, collect, prepare and deliver your next new car with minimum effort required from you. Let us know some basic details of what car you want and we will send you several options of used cars that meet your requirements and budget.
Contact info
Unit 8 Ings Mill, Dale St, , WF5 9HQ, Ossett, United Kingdom
- 01924 566086
- joe.ellis@findmy.car
- www.findmy.car
4.8
Excellent
309 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really quick and smooth process
Really quick and smooth process. Great communication and high standards met throughout. I am very happy with the service from all at Find My Car.
September 30, 2025
Unprompted review
Reply from FindMy.Car
Thanks so much for your kind words! We’re delighted to hear you had a quick, smooth and professional experience with the team at FindMy.Car. Clear communication and high standards are at the heart of what we do — from sourcing quality used cars at trade-level prices to delivering them directly to our customers’ doors. We really appreciate your feedback and are thrilled that you’re happy with our service. Enjoy your new car, and thank you for choosing FindMy.Car – the hassle-free way to buy your next vehicle.
Mac from the Dronfield office
Mac from the Dronfield office found me an amazing car . It wasn’t an easy task as I had quite a wish list . But he found me exactly what I wanted . Great customer experience from start to delivery .
October 1, 2025
Unprompted review
Reply from FindMy.Car
Thank you so much for the brilliant feedback! We’re delighted to hear that Mac from our Dronfield office delivered such a great experience and found the perfect car for you — even with a long wish list! At FindMy.Car, we specialise in sourcing cars that match your exact needs and budget, taking the stress out of buying while maintaining high standards of service from first contact to delivery. Enjoy your new car, and thanks again for choosing FindMy.Car – the smarter, hassle-free way to buy your next vehicle.
Having previously written a review
Having previously written a review, I thought I'd follow it up.
Matt and his team have been superb! Unfortunately due to circumstances I couldn't go ahead with a car, however Matt was very understanding and assuring and although he had put a lot of work into sourcing a car, he totally got my situation and for that I am very thankful.
There are not a lot of genuine people in the car industry, but Matt is one of them for sure.
September 23, 2025
Unprompted review
Reply from FindMy.Car
Having previously written a review
Having previously written a review, I thought I'd follow it up. Matt and his team have been superb! Unfortunately due to circumstances I couldn't go ahead with a car, however Matt was very understanding and assuring and although he had put a lot of work into sourcing a car, he totally got my situation and for that I am very thankful. There are not a lot of genuine people in the car industry, but Matt is one of them for sure.
“Joe found my dream car “
“Joe found my dream car “
Excellent service from start to finish. Joe at Findmy.car made the whole process simple and stress-free, keeping me updated every step of the way. He even managed to find the exact colour I wanted, which made all the difference. The car was delivered on time, exactly as promised, and in perfect condition. Highly recommend Joe and his team at Findmy.car!
It’s rare these days to find a service that’s this efficient and personal at the same time. I’d have no hesitation in recommending Findmy.car to anyone looking for a reliable, trustworthy way to source their next vehicle.
September 25, 2025
Unprompted review
Reply from FindMy.Car
Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with Joe and the team at FindMy.Car. Our mission is always to make car buying simple, stress-free, and tailored to each customer, so it’s brilliant that we were able to find your dream car in the exact colour you wanted.
We pride ourselves on providing a personal, transparent and reliable vehicle sourcing service – from helping customers choose the right car, to handling finance options, to ensuring every vehicle is delivered in perfect condition. It means a lot to know that our efforts made the whole process smooth and enjoyable for you.
Thank you again for recommending us. If you or your friends and family are ever looking for a trusted car sourcing company in the UK, we’d be more than happy to help find the perfect match. Enjoy your new car! 🚗
— The FindMy.Car Team
Poor quality masked by customer service charm
After receiving the car and being treated with great care, I later found out after almost 2 weeks that the car requires repairs worth more than the car is worth. This is not the standard or quality that find my car should be aiming for when finding cars for customers. If the care team had done a decent check on the car, they would known that it wasn't suitable to give to a customer and then charge a ridiculous amount over a 5 year period knowing that it will cause issues.
Do better find my car
September 24, 2025
Unprompted review
Reply from FindMy.Car
Thank you for sharing your feedback. We’re really sorry to hear that you’ve had problems with your vehicle after purchase – this is never the experience we want any of our customers to have. At FindMy.Car, we pride ourselves on delivering a reliable, stress-free and transparent car sourcing service, with every vehicle being MOT’d, serviced, and inspected before delivery.
We take all concerns seriously, so we would like to investigate this further and put things right. Please contact our After Sales Care Team on 01226 982958 so we can review the details of your vehicle, the checks carried out, and explore the best way to resolve this for you.
Customer satisfaction is at the heart of what we do, and we’re committed to ensuring that everyone who chooses FindMy.Car feels confident, safe and supported in their purchase.
— The FindMy.Car Team
Amazing service from start to finish
When my car packed up driving home one day, I was in a panic. I was stressed about what to do. That was when Lee Ferry stepped up and took away that stress.
He listened to what I wanted from a car and suggested something that suited me down to the ground. A few days later it was serviced, MOT’d, valeted and the keys were in my hand. I can’t thank Lee enough for his calmness and attention to detail. A thorough handover meant I knew my way around my new car instantly. Thank you so much.
September 23, 2025
Unprompted review
Reply from FindMy.Car
Thank you so much for taking the time to leave such a brilliant review! 🚗✨
We’re really pleased to hear that Lee was able to take the stress out of the situation for you and find the perfect car to suit your needs. We pride ourselves on making the whole process as smooth and straightforward as possible – from first chat right through to handover – so it’s great to know this was your experience.
We’ll be sure to pass your kind words on to Lee, who will be delighted. Enjoy your new car and we’re always here should you need us in the future.
– The FindMy.Car Team
Excellent service and communication…
Excellent service and communication throughout I couldn’t be happier with my new car the boys took all the hassle out of finding, delivering and purchasing the vehicle highly recommend.
September 19, 2025
Unprompted review
Reply from FindMy.Car
Thank you so much for your fantastic review! We’re really pleased to hear that you’re happy with your new car and that we could make the whole process smooth and hassle-free for you. The team really appreciates your recommendation – it means a lot to us.
Wishing you many happy miles in your new vehicle! 🚗💨
– The Find My Car Team
Great service and professionalism
Great service and professionalism, the deal was completed in a short time and the entire purchase and sale process was carried out kindly
September 12, 2025
Unprompted review
Reply from FindMy.Car
Thank you so much for your kind words and for sharing your experience! We’re delighted to hear the process was smooth and that you felt well looked after throughout. Our team always aims to make buying and selling a car as straightforward and hassle-free as possible. We really appreciate your recommendation and look forward to helping again in the future! 🚗✨
— The FindMy.Car Team
Incredible company
Been with Findmy.car for years now and Teddy sourced me a Audi q5 which when delivered looks absolutely amazing and he even treated it to a black pack and his communication was incredible throughout, I started as a customer and can genuinely say Teddy is now a Friend the laughs we had and how easy he made the process was class
September 5, 2025
Unprompted review
Reply from FindMy.Car
Thank you so much for the amazing review! 🙌 We’re delighted to hear how happy you are with your Audi Q5 – the black pack really sets it off. Teddy prides himself on making the process easy, enjoyable, and personal, so it’s great to see that shine through. Starting as a customer and becoming a friend along the way is exactly the kind of relationship we love to build at FindMy.Car. We really appreciate your continued trust and support over the years – enjoy every mile in your new Q5! 🚘✨
— The FindMy.Car Team
Well another sterling service I can not…
Well another sterling service I can not recommend these guys enough!!I have had 3 cars from these guys now and gets better every time!! From my first car to my new one!! Absolute machines these guys told them what I wanted and excelled in every way. Thanks again guys see you in a few years fro another one 💪🏻
August 23, 2025
Unprompted review
Reply from FindMy.Car
Thanks so much for the brilliant feedback! 🙌 We’re buzzing to hear you’ve come back to us for your third car – it means the world that you keep trusting us. The team loves making sure you get exactly what you’re after, and it’s great to know we’ve been able to deliver every time. Enjoy your new motor, and we’ll look forward to finding you another absolute machine in a few years’ time! 💪🚘
— The FindMy.Car Team
Highly recommend this lovely team!!!
Highly recommend this lovely car finding team.
I’ve met them all, what a great group of guys.
Ted has helped me find most of my cars for years! I wouldn’t go anywhere else’ now.
Such an easy process and the communication and support is first class.
Give them a try and you won’t go anywhere else. Thank you Ted and thank you Find My Car A *********
September 4, 2025
Unprompted review
Reply from FindMy.Car
Thank you so much for the kind words and recommendation! ⭐ We’re really proud to have helped you find your cars over the years and it’s amazing to hear that you wouldn’t go anywhere else. Ted and the whole team work hard to make the process simple and enjoyable, so your feedback means a lot. We truly appreciate your loyalty and look forward to being here whenever you’re ready for the next one! 🚘✨
Find My Car, Just WOW!!!
To getting sick of online large car sellers to my the wife saying use Find my car like she did im a convert! From filling out the online portal to getting the initial message / phone call to the drop off day, i was taken step by step at my pace and never pushed. I was clear with what i wanted and when what was offered didnt fit, Matt took it as a personal challenge to meet all my needs. When he did he smashed it out of the park!
Matt hand delivered the car on a day we arranged to best suit me, it was spotless. As im new to tesla’s he walked me through the major features and a quality how to. Im already spreading the word of Find my car!! Ill be a repeat customer from now on.
August 15, 2025
Unprompted review
Reply from FindMy.Car
What an incredible review – thank you! 🙌 We’re so pleased your experience with FindMy.Car has been a refreshing change from the big online sellers. Matt will be over the moon to hear your feedback – he loves going the extra mile (literally!) to make sure everything is spot on, from finding the right car to hand-delivering it and walking you through all the features. Enjoy every moment in your Tesla 🚘⚡ and thank you for already spreading the word – it means the world to us. We look forward to helping you again in the future!
— The FindMy.Car Team
Just bought a Tesla from Joe and the…
Just bought a Tesla from Joe and the team at Findmy.car & wow what an experience
The car was all touched up and sparkling , smelling great with a full valet inside & as I drove away they had even taken the time to fully charge the vehicle so I could go out for the day with my partner and really enjoy the new car experience
The handover was exemplary, explaining everything I needed to understand with the connection to Tesla these things can be difficult and let me tell you, you don’t want to have to sort that on your own - need experience here ! Well done guys what a service
August 4, 2025
Unprompted review
Reply from FindMy.Car
Thank you so much for the fantastic feedback! We’re delighted you had such a great experience picking up your Tesla from us. Our team always aims to go the extra mile — from presentation through to handover and making sure your car is ready to enjoy straight away. We really appreciate you recognising the effort that goes into getting everything just right. Wishing you and your partner many happy miles in your new Tesla, and we’re always here if you need any support in the future!
— The FindMy.Car Team 🚗
Great company and very friendly staff
Great company and very friendly staff.
Highly recommended
September 3, 2025
Unprompted review
Reply from FindMy.Car
Thank you for your kind words. We’re so pleased to hear you had a great experience with our team. Your recommendation means a lot and we look forward to helping you again in the future.
Kind regards,
The FindMy.Car Team
Excellent service would highly…
Excellent service would highly recommend. Takes the hassle out of every step of car buying including browsing for your new vehicle. Faultless service from end to end
July 8, 2025
Unprompted review
Reply from FindMy.Car
Thank you for your fantastic feedback. We’re so pleased to hear you found the whole process smooth and hassle-free — that’s exactly what we aim for. We really appreciate the recommendation and hope you enjoy your new car.
I recently was involved in purchasing a…
I recently was involved in purchasing a car from these guys and couldn’t have picked a better company. Harry.S was the man I dealt with and what a legend he was from finding me my perfect car to then making sure I was happy with everything to the day dropping it off honestly couldn’t of made it any easier for me, did everything in his will to find me the right deal and the perfect car. Would 1000% recommend and ask for him.
July 16, 2025
Unprompted review
Reply from FindMy.Car
Thanks so much Conor, what an awesome review! Harry will be buzzing to hear this — we’re glad he made the whole process easy and got you into the perfect car. Appreciate the recommendation and we’ll be here when you’re ready for the next one!
The FindMy.Car Team
Excellent experience
Excellent experience, bought a family Audi Q5 and service was excellent. We had a couple of issues as you get with a second hand car and FMC were excellent, no questions, picked it up and sorted it, highly recommend
June 24, 2025
Unprompted review
Reply from FindMy.Car
Really glad you’re loving the Audi Q5! Thanks for pointing out our aftercare too — we’ll always get things sorted quickly if any issues pop up. Appreciate the recommendation and hope you enjoy plenty of family miles ahead.
The FindMy.Car Team
Great company found the car I wanted…
Great company found the car I wanted and it’s spot on, Harry sales man did a cracking job.
August 15, 2025
Unprompted review
Reply from FindMy.Car
Thank you for your feedback. We’re so pleased to hear Harry was able to find you the right car and provide a great service. Enjoy your new vehicle and we look forward to helping again in the future.
Kind regards,
The FindMy.Car Team
11/10 overall rating
11/10 overall rating, we couldn’t be happier with the service and professionalism that we received from Harry upon purchasing our car.
He truly went above and beyond sourcing exactly what we wanted down to the smallest detail. Would a thousand percent use Harry for all future purchases. Thankyou H, you the man!
August 18, 2025
Unprompted review
Reply from FindMy.Car
Thank you for such an amazing review. We’re delighted to hear Harry was able to go above and beyond to find exactly what you wanted — he’ll be over the moon with this feedback. We really appreciate your kind words and look forward to helping you again in the future.
Kind regards,
The FindMy.Car Team
Reply from FindMy.Car
Thank you so much for your review. We’re really pleased to hear you found the process of finding your car easy with us — that’s exactly what we aim to do. Enjoy your new car and we’re always here if you need anything in the future.
Kind regards,
The FindMy.Car Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.