Made an online purchase in January with estimated dispatch time of 12 weeks. It has now been 18 weeks, the order is still not dispatched and customer service line remains unresponsive. Tried contactin... See more
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I bought six Vio chairs online back in April. Since then, I have emailed them at least 13 times for an update, plus tried messaging on their website and calling several times. Weeks after my f... See more
I recently bought an electric Fire Suite from this company. It turned out the product in their warehouse was damaged so they advised me of this and offered me an ex-Showroom model at a reduced price,... See more
Always great service at Co Interiors, I bought a dining table recently and the guys were great. I buy for myself and clients too, and it’s always great service and nothing is too much trouble. Items a... See more
Company details
Written by the company
Stylish Furniture for every home. Shop our products ranging from sofas, chairs, tables, lighting, accessories and more. We have the latest trends created by our interior specialist. Get a statement pieces or something to fit the purpose. Lets start liv...
Contact info
Newcastle upon Tyne, United Kingdom
- www.fireandco.co.uk
2.7
Poor
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Highly recommend to anyone investing in furniture items from afar
I came across the most gorgeous sofa online but with the showroom based up north and me in the south, it was difficult to gauge the scale of the sofa, the quality, the comfort, and to check out all of the material options etc.
Co Interiors went above and beyond to help me overcome these concerns - we did video calls to look at the sofa and fabric swatches, they sent a selection of swatches for me to feel and see in real life, answered all of my questions, and waited patiently as I changed my mind a million times on the fabric choice and on whether now was the right time to buy the sofa or not.
Eventually I jumped in and ordered the sofa and they were proactive in keeping me updated with delivery timescales etc.
The day before delivery, the driver called to book a delivery timeslot and then delivered on time the following day. The driver assembled the couch for me and I was left to get aquatinted.
The sofa DOES NOT DISAPPOINT! I'm so thrilled with the quality, the comfort, the colour AND the fact all of the covers are easily removable and washable is a HUGE plus!
Overall a really great experience and I highly recommend Co Interiors to anyone worrying about investing in furniture items from afar.
August 4, 2022
Unprompted review
Reply from Co interiors
Thanks for such a great review
This showroom is amazing!!!
This showroom is amazing. The best showroom I have been in ever!!!! Staff very friendly they even got me a fresh coffee. Like to thank Hannah for the interior design service. We got two rooms done and they are amazing.So happy with all products. (shake sofa is my fav piece) Will be back soon to see the doggys
February 19, 2022
Unprompted review
Reply from Co interiors
thanks for your lovely review
Love this place
Love this place, first order online and finally got to store. Both times had great service. Also your store is amazing
February 17, 2022
Unprompted review
Reply from Co interiors
thanks for your review
Fantastic products and great service
Fantastic products and great service, couldn't recommend more.
September 10, 2021
Unprompted review
Reply from Co interiors
thanks so much
Amazing service by the Fire & Co team…
Amazing service by the Fire & Co team when ordering my sofa. Great communication throughout.
September 9, 2021
Unprompted review
Reply from Co interiors
thanks
Fantastic shop
Great shop, fantastic layout.
Love the room settings, I have been given some good advice and will deff be back when I start my next room
February 20, 2019
Unprompted review
Reply from Co interiors
great review
They have a great selection of…
They have a great selection of furniture and home decor. Spoilt for choice! Lovely staff too. We’ll be back. Happy to recommend this shop!!!
February 19, 2019
Unprompted review
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