Corby Fire Designs Ltd Reviews 

198
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making interactions pleasant from the showroom to installation. People frequently highlight the excellent service and efficient approach, expressing delight with their new products that have transformed their homes. The installation process is consistently described as clean, tidy, and professional, with fitters ensuring minimal disruption and thorough cleanup. Reviewers appreciate being kept informed and receiving clear explanations on how to use and maintain their new appliances, further enhancing their highly positive experience.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, consistently highlighting the professional and efficient... See more

Product

People report positive experiences with the product, expressing satisfaction with their new log burners and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our friends had recommended Corby Fire Designs, and we were impressed with the wide range of stoves displayed. James carried out our survey and was very helpful and knowledgeable. We visited both sho... See more

Rated 5 out of 5 stars

We had a brilliant experience with Fire Designs. So helpful & friendly in the showroom and informative brochures & price lists to take away. A full & detailed quote was provided to be able to make inf... See more

Rated 5 out of 5 stars

Have recently had a wood burner installed by Fire Designs. James called round to measure and quote the price. From start to finish the company have been amazingly professional, answering all our quest... See more

Rated 5 out of 5 stars

We've just had a MultiFeul Stowe fitted by your team, fabulous service all round everyone professional from James & Louise in your showroom through to your Fit Team Thank You, deffinatelly 5 Stars... See more


Company details

  1. Fireplace Store

Written by the company

The Fireplace & Stove Specialists. Gas fires & stoves. Electric fires & stoves. Marble & limestone suites. Hearths. Multifuel & woodburning stoves. Wooden mantels. Wood & Geocast beams. Stove Accessories. Twinwall & chimney lining. Supply only or fitting service available at an extra cost.


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(198)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A brilliant job carried out

A brilliant job carried out, very pleased with the finish. The lads worked very hard to get the job done in a short time frame. Much appreciated.
Mr Barlow

November 8, 2022
Unprompted review
Rated 5 out of 5 stars

Professional service from start to finish

Just had a gas fire replaced with a multifuel stove & received a super professional service from initial consultation through to installation. The staff in the Corby showroom are very knowledgeable & the fitters very respectful & completely covered up the room with polythene & dust sheets.
On completion we had a demonstration on how to use it. We are so pleased with the finished product & cannot recommend this company highly enough.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Top service start to end.

We bought an electric fire from fire designs 5 years ago and wanted to change to a multi fuel stove.
I went into the shop to a helpful lady that had all my details, dimensions.
Could not be any easier.
Installation was yesterday, by 2 very polite and helpful men.
Would recommend fire designs to anyone.
Fantastic service start to end.

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service.

We wanted to replace our open fire for a woodburner. The survey by Fire Designs Corby was thorough and answered all of our questions prior to the quote. The open fire was removed and made good with the minimum of mess and knowledgeable fitters. Installation of the woodburner was again fitted with the minimum of disruption and clear and concise information on how to operate it. The fitters were knowledgable and took time to answer our questions. Overall we are very happy with service provided by Fire designs Corby.

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

We had a brilliant service from Fore…

We had a brilliant service from Fore Designs Wellingborough, we had a warm welcome in the showroom, they fitted us in quickly for a survey and the installation guys were very friendly and professional. We’re really please with our multi fuel stove.

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

Fire Designs Ltd, Corby Office - Highly Recommend

Fire Designs Ltd, Corby are top class. We had an open fire, but wanted to switch to a stove to be a lot more energy efficient, saving us costs on fuel in years to come and ultimately better for the environment than an open fire (80%+ heat lost up the chimney for an open fire).

This resulted in widening our fire opening, new hearth, lintel and a stove, etc. From visiting the Fire Designs Ltd, Corby Office, Jayne’s knowledge was excellent, providing informed advice. Simon, the fitter visited our home to check feasibility and the options available, again, very knowledgeable and all in a relaxed atmosphere.
The work was carried out over 2 days, lining the chimney, widening the opening, installing a lintel etc, etc. Simon and Callum were excellent, high standards, respecting our home, whilst carrying out their skilled work to a very high standard. The result is stunning.

We choose the PureVision, HPV5 Heritage multi-fuel stove - which is ClearSkies 5 and has A+ rating for efficiency. This Stove is easy to light and run, whilst looking superb.

I was worried a Stove wouldn’t produce the same level of heat, I was wrong. It’s warmer, more controllable and so much more cleaner to operate.

Highly recommend Fire Designs Ltd, Corby Office.

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Top quality

Corby Fire Designs have just fitted us with a new multi-fuel stove, hearth & mantlepiece which we're very happy with. The staff in the Corby store have been extremely friendly & knowledgeable about all apects of their trade every time we've been in, not pressurising us but assisting on every question to help us make our decisions. The fitters, Simon & Callum, were excellent on both days being at the property - polite, friendly, respectful & so, so tidy considering what they had to do. Simon's expertise as he went through the 'test' burn in the stove was clear, giving us thorough instructions & again helping with our questions. I thoroughly recommend this company!

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Really pleased with my log burner…

Really pleased with my log burner recently purchased and installed by Fire Designs Wellingborough. The guys arrived on time and carefully covered furniture and carpets with dust sheets and cleaned up after installing the stove. I’m looking forward to a warm, cosy winter.

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

Lots of effort put into quoting despite me constantly changing my mind. Lots of fireplaces on display in the showroom and very helpful to be talked through all the options and see them first. Engineers for fitting were friendly and helpful and the final product looks really great.

September 7, 2022
Unprompted review
Rated 5 out of 5 stars

top class

The whole service was top class from the initial survey to the fitting and instruction talk. The engineers were friendly and knowledgable. We are very pleased with the experience.
Top work

September 8, 2022
Unprompted review
Rated 5 out of 5 stars

Multi fuel Stove - love it!

Simon and Callum have just fitted a new multi fuel stove at my address and I am so impressed, both with their service and the stove itself! The corby fire design team were so helpful and their years of experience and knowledge helped me to decide which stove and hearth to have and also looking at the photos of other stoves they have fitted helped me to decide on finer details. Throughout the process they have been amazing. Cannot recommend enough! Thank you Corby fire designs, I love it!

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Really great service from start to finish

Really great service from start to finish installing our wood burner, from the first visit to the showroom and survey to the installation, thanks to you all, Simon and callum thanks again, worked hard and clean and tidy, I really recommend these guys if you want a fireplace installing
Michael

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

New Woodburning Stove

Excellent job throughout. From first showroom visit to final installation everything has gone exactly according to plan. Helpful staff, careful and considerate fitters - no fuss, no mess, no problems at all. We're delighted with the finished result. Highly recommend.

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

New Log Burner

I cannot rate the Corby Branch highly enough, from start to finish the team were professional and courteous, right from the start when me and the Mrs went to look at stoves and book or appointment.
When the guys turned up, they completely covered my living room in dust proof sheets used dust extraction to remove most of the dust being generated, totally professional and produced amazing results from my 1930 chimney stack.
On completion they ran the burner up and demonstrated how to use it, completed the paperwork, and left me with nothing but an impressive installation.
The engineers are a credit to your organisation keep up the good work.
A super happy customer.

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

New log burner

Absolutely top class service from Firedesigns in Wellingborough. From the initial consultation through to the clean and tidy install and clear instructions. Top drawer service. Would recommend highly!!

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service from Fire Designs Group…

Amazing service from Fire Designs Group Corby branch. Absolutely love our new fire, Simon the fitter and team have done an amazing job, very professional, courteous, very very tidy and first class finish. Would highly recommend.

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from the showroom and tradesmen. Very tidy when working and did a very professional job. Would recommend.

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Top Rate Customer Service

Fantastic service right from walking into the showroom in Wellingborough, to the home survey and on to completion. Installation team were excellent; worked neatly and cleanly. The original place that we wanted the fire to go didn't work out but there were absolutely no problems from the team about changing it at no extra cost to us. Before they left they went over fully how to use the fire; how to clean it etc. Top Customer Service! We would recommend Fire Designs to anyone.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Great service and choice

We went into the showroom in Wellingborough to have a look at log burners and was really impressed with the range of burners they had. They also have a large range of granite hearths and fire surrounds to look at. We were allowed plenty of time to look around independently as well as having a young lady answering our questions. We chose our log burner and booked in a survey. We had some really good advice from our surveyor and have subsequently confirmed our order and paid our deposit. Instillation is planned for one day early September.

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

First class from start to finish

First class from start to finish. I had an old back boiler removed and wanted a clean, sleek looking log burner installed. The team took that brief and have given me a fireplace that’s even better than I ever imagined. I am totally thrilled, I cannot fault their care and service.

July 26, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look