Purchased a game published in 2024 that is now extremely rare. The game was excellently priced. Seller communication was great all round. Well packaged in cardboard, bubble wrap and black plastic the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great store! Staff are very friendly. One of the better stocked stores. Participate in One Piece locals - the ticketing system is simple and there's a good crowd supported by Firestorm. Have also had... See more
The price on this expansive set was very competitive. Ordering was simple and delivery arrived within the time specified. The box (quite large) was a bit battered and the contents scattered but intac... See more
Excellent service - my order was picked and shipped the same day, it arrived via Royal Mail two days later. My order was well packaged and exactly what I expected. I received email confirmation of my... See more
Company details
Written by the company
We are an independent tabletop games retailer with over 15 years of experience. We have 6 stores based in Cardiff, Newport, Bridgend and Merthyr Tydfil in South Wales, Swindon and Gloucester. Cardiff is based within a 5 minute walk from Cardiff Central Station. Situated inside the South Wales Gaming Centre which has over 70 gaming boards and a licensed bar, the ideal venue for you to play and meet like-minded gamers and build on the ever growing gaming community in South Wales. Our Newport store is situated inside Tesco Extra in Newport Retail Park, perfect for buying milk and Space Marines in one shop! Bridgend and Merthyr are high street store as are Swindon and Gloucester. All stores have designated organised play space. All six stores support all of the major table top board games, card games, miniatures games and more... Come down and see us, we are not just the place to buy, but the place to play!
Contact info
15 Trade Street, CF10 5DT, Cardiff, United Kingdom
- 02920 227117
- sales@firestormgames.co.uk
- www.firestormgames.co.uk
4.9
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service - my order was picked and shipped the same day, it arrived via Royal Mail two days later. My order was well packaged and exactly what I expected. I received email confirmation of my order, when it was picked and when it was shipped.
May 7, 2026
Really great experience- had to return…
Really great experience- had to return an order due to subsequently not being needed and staff were so helpful
May 6, 2026
Fast Turnaround
Order placed after work Thursday, picked & packed that evening, dispatched on Friday & delivered on Saturday. Will be buying from here again.
May 1, 2026
Excellent on line service
Excellent on line service, quality products at competitive prices
May 5, 2026
The website was easy to navigate
The website was easy to navigate. Availability was clear. The product arrived promptly and was well packaged.
May 5, 2026
Great service, very fast delivery.
Needed a game for our holiday, ordered on a bank holiday and it was dispatched that day and arrived in 48hrs.
May 4, 2026
Prompt delivery, Well packaged
Very prompt delivery baring in mind I ordered on a bank holiday. Aerosols were well packaged against damage and clearly labelled. The great service I always seem to get from Firestorm, which is why I go to them regularly.
May 4, 2026
Fantastic service and swift delivery
wanted a couple of things to start playing a game called gaslands, the products where greatly priced and the order and came the next day securely packaged, would use again and recommend to others.
May 1, 2026
The items ordered were as advertised…
The items ordered were as advertised and arrived promptly.
April 30, 2026
Excellent price and quick turnaround.
The price on this expansive set was very competitive. Ordering was simple and delivery arrived within the time specified.
The box (quite large) was a bit battered and the contents scattered but intact. I am not overly worried and it appears this was the delivery service not Firestorm. Will certainly order from them again...and quite soon.
April 30, 2026
Lower free postage limits
Lower free postage limits, faster ree postage used, clear info on what is in stock.
April 30, 2026
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