Purchased a game published in 2024 that is now extremely rare. The game was excellently priced. Seller communication was great all round. Well packaged in cardboard, bubble wrap and black plastic the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great store! Staff are very friendly. One of the better stocked stores. Participate in One Piece locals - the ticketing system is simple and there's a good crowd supported by Firestorm. Have also had... See more
The price on this expansive set was very competitive. Ordering was simple and delivery arrived within the time specified. The box (quite large) was a bit battered and the contents scattered but intac... See more
Excellent service - my order was picked and shipped the same day, it arrived via Royal Mail two days later. My order was well packaged and exactly what I expected. I received email confirmation of my... See more
Company details
Written by the company
We are an independent tabletop games retailer with over 15 years of experience. We have 6 stores based in Cardiff, Newport, Bridgend and Merthyr Tydfil in South Wales, Swindon and Gloucester. Cardiff is based within a 5 minute walk from Cardiff Central Station. Situated inside the South Wales Gaming Centre which has over 70 gaming boards and a licensed bar, the ideal venue for you to play and meet like-minded gamers and build on the ever growing gaming community in South Wales. Our Newport store is situated inside Tesco Extra in Newport Retail Park, perfect for buying milk and Space Marines in one shop! Bridgend and Merthyr are high street store as are Swindon and Gloucester. All stores have designated organised play space. All six stores support all of the major table top board games, card games, miniatures games and more... Come down and see us, we are not just the place to buy, but the place to play!
Contact info
15 Trade Street, CF10 5DT, Cardiff, United Kingdom
- 02920 227117
- sales@firestormgames.co.uk
- www.firestormgames.co.uk
4.9
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 24 hours
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great service 26 hours from buying to…
great service 26 hours from buying to receiving
April 18, 2026
Online Preorder
Online Preorder, really quick dispatch and prompt delivery, all in great condition. Will order again.
April 17, 2026
Delivered on release day
Item delivered on release day. Well packaged and cheaper than other sites.
April 16, 2026
Always a great service from firestorm…
Always a great service from firestorm games . Good prices and quick delivery .I thoroughly recommend them .
April 14, 2026
Easy to find and order exactly what I…
Easy to find and order exactly what I was looking for.
Really quick delivery, and well packed.
Couldn't ask for better service.
April 15, 2026
Communication was excellent
Communication was excellent, me being me decided to make a change last second and they wouldn't release it till they were 100 percent sure it was right. Communication is a rare thing these days so means a lot to me. Parcel arrived perfect. And withing said time, thank you
April 11, 2026
Lovely store
Took my boy there who Autistic and loved it there he felt comfy and picked his factions which is T’au hmm yea I know 😂😂
told me he likes as the stored bright and easy to access the miniatures there and the guy there seems nice 👌
And the prices are amazing
So thank you we will be coming agains once he saves birthday and Christmas money up again as he very independent lol
February 10, 2026
Excellent service will use them again
September 30, 2025
Lots of issues trying to acquire a…
Lots of issues trying to acquire a giftcard for a Warhammer item. I nevertheless got help from the staff by email while trying to purchase it. However, when trying to use the giftcard at the receiving end they found the choices limited.
February 25, 2026
Received my order fast and safe and…
Received my order fast and safe and sound, very happy with everything and would very much recommend this seller for future orders.
April 14, 2026
Fantastic product
Fantastic product, arrived very quickly, and great customer service when required.
April 13, 2026
Easy to navigate the website with an…
Easy to navigate the website with an awesome quick delivery time and got exactly what I ordered. Can't ask for more than that, will buy from again.
April 14, 2026
Great price and service
Product was at a great price, delivery was super quick. My child was very happy.
Highly recommend using.
April 12, 2026
Fast shipping and items as expected
April 13, 2026
Super quick delivery item was identical…
Super quick delivery item was identical highly recommended
April 13, 2026
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