Not quite 5* this but no fault of F.E. Logs usual top quality. Unfortunately in this instance it took M&H Carriers almost three weeks to transport the logs from Arbroath to Gairloch. The reason I wa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Third time ordering from you folks (delivering to Isle of Skye) and once again great and densely packed split hardwood delivered to the driveway. Well wrapped on sturdy pallet too so sat thru a week o... See more
Company replied
The firewood was easy to order on the website and I have ordered several times in the past. It arrived in a timely fashion was well packaged and the delivery company moved the pallet off the road ont... See more
Company replied
Made an order for some firewood as my wife is obsessed with the log burner we had fitted at the beginning of December and I can't keep up with the demand of wood! Delivered within a week and I c... See more
Company replied
Company details
Information provided by various external sources
Firewood Express UK deliver a variety of firewood products and pack sizes to homes across the UK. Customers can order and pay on the website from the comfort of their own home. They can select their own delivery day. We offer a no quibble money back guarantee.
Contact info
Newton Of Boysack Farm, DD11 4PT, Arbroath, United Kingdom
- 01241890207
- info@firewood-express.co.uk
- www.firewood-express.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
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Excellent wood and service.
June 8, 2026
Reply from Firewood Express UK
We appreciate you taking the time to leave a review.
Becky
Very good again
June 8, 2026
Reply from Firewood Express UK
Thank you for taking the time to leave a review.
Becky
Very helpful delivery man.
Good contact with delivery driver. Arrived when he said he would arrive. Took away the supporting pallet which was a great help.
Much appreciated!
Thank you.
June 8, 2026
Reply from Firewood Express UK
We are happy to hear everything went well with your order. Thank you for taking the time to leave a kind review.
Becky
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Very competitive price
Very competitive price. Good selection of log sizes. Driver was extemely friendly and dropped wood well down the courtyard area even though it was a kerbside delivery.
March 18, 2026
Reply from Firewood Express UK
Glad to hear everything went well with your delivery. We appreciate you taking the time to leave a kind review.
Becky
Great product
Brilliant. Ordered some woodchip for the back garden. Delivery was great and the woodchip quantity and quality was perfect. Will order again in the future
May 25, 2026
Reply from Firewood Express UK
Glad to hear everything went well with your order. Thank you for taking the time to leave a review.
Becky
Great quality firewood.
May 21, 2026
Reply from Firewood Express UK
Thank you for taking the time to leave a review.
Becky
Reply from Firewood Express UK
Glad you like the logs and delivery went smoothly for you.
Becky
Prompt delivery and helpful driver.
Prompt delivery and helpful driver.
Although semi seasoned,the wood seems very dry and beautifully packaged.
May 14, 2026
Reply from Firewood Express UK
Glad to hear everything went well with your delivery. We appreciate you taking the time to leave a review.
Becky
Great customer support and help
May 13, 2026
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
Delivered the pallet exactly where I…
Delivered the pallet exactly where I needed it to be
April 28, 2026
Reply from Firewood Express UK
We are happy to hear your delivery was a success.
Becky
Reply from Firewood Express UK
We appreciate you taking the time to leave a lovely review.
Becky
Great quality delivered on time!
After initial delivery challenges on a previous order, firewood express delivers like clockwork and the quantity and quality of the product is perfect.
March 20, 2026
Reply from Firewood Express UK
Sorry to hear you had issues on your last delivery. We are happy that this time the delivery was more successful and hope the previous issue has been resolved for any future deliveries.
Becky
Reply from Firewood Express UK
We appreciate you taking the time to leave a kind review.
Becky
Flexible delivery
Flexible delivery due to local constraints on certain days. Friendly and understanding delivery driver
May 5, 2026
Reply from Firewood Express UK
Thank you for taking the time to leave a review, its much appreciated.
Becky
product as described and delivered on time…
product as described and delivered on the day requested by a helpful driver
what more could we ask for?
April 20, 2026
Reply from Firewood Express UK
We appreciate you taking the time to leave a review.
Becky
as usual on time and great service
May 1, 2026
Reply from Firewood Express UK
Thank you for taking the time to leave a review.
Becky
Best value logs
Best value logs , burn well. Delivered on time, friendly driver. This is my third load, will be ordering more in winter.
April 10, 2026
Reply from Firewood Express UK
Thank you for your continued custom and we appreciate you taking the time to leave a kind review.
Becky
Good firewood
Good firewood
Just wish there was promotions for everyone. I Get why with OAP,S but working class are struggling as well.
Good company and delivery swift
April 15, 2026
Reply from Firewood Express UK
Glad you like the firewood and delivery went smoothly.
We do have promotions on our website throughout the year, you can also sign up to our newsletter which will let you know when our offers will start.
Becky
Outstanding!
Great product (ready-to-burn larch 8" logs). Burns evenly and with very little soot. Also at a really good price - so very competitive and makes a big difference in keeping the household heating bills down!
Delivery was prompt and on the day I chose, and the driver was really helpful when it came to moving the big pallet about.
April 22, 2026
Reply from Firewood Express UK
Glad to hear you are enjoying the logs, and everything went smoothly with your order/delivery. Thank you for taking the time to leave a lovely review.
Becky
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