1st Choice Parking Ltd Reviews 

Do not use. Took nearly hours from our flight landing before our car was brought to the airport. We had 2 children 3 and under and we arrived 2.40 am got our car at 4.20am
Disgusting. Would have been quicker to park off site and have got a bus to the car park.

One star would be a compliment relative to the service they offer!

They are a Joke.

If you want to spend 2 hours stood in the terminal car park in the early hours of the morning then book away.

The phone doesn't get answered the majority of the time and on the few occasions it does they just fob you off.

DO NOT USE!

Avoid these jokers. You get what you pay for.

On drop off day, as per their instructions, rang them when thirty minutes from the airport. "Ring us again when you're ten minutes away" was the reply. We did so and followed their instructions re which level of the car park we would be met at.

It was a this point we became aware that in this case, "Meet & Greet" meant "Turn up and be kept hanging about!" We were met twenty minutes later, despite them having had thirty minutes warning of our arrival, and handed the car over.

I won't pretend my car was in showroom condition when I dropped it off, but it is a 19 plate & only three months old. God knows where it had been kept but it was returned, like many others judging by other reviews, with mud along both sides and dried mud on the drivers door mat. I didn't say anything to the lad that dropped it off as we'd been travelling for fourteen hours & just wanted to get off home.

Then, when trying to leave the car park, I used the token they'd provided, expecting to pay £4.50. Wrong, I was presented with a demand for £535. They'd provided the wrong token. My wife rang them to try and sort the matter out, this was using hands free in the car and we were treated to whoever was at the other end of the phone, arguing with the person who had given us the token. Let's just say a degree of profanity was involved so we had to terminate the call as my young daughter could hear it.

Sorted eventually, but what particularly p****d me off was their tardiness when we dropped the car off and the fact they think it reasonable to return a customers vehicle covered in s**t and offer no explanation for this.

Ameteurish and unprofessional. I'll never use these again.

AVOID!!! We booked in 2 cars for a week, end of August. On arrival we went to airport drop off expecting to be met there, to phone them and be told to drop off in T2 car park. What you are not told is that you need to pay the ticket of £4.50 before they take your car. It’s also a walk to the terminal which wasn’t easy with 6 kids.
Arriving back in the uk we phoned them as soon as we got our luggage (bare in mind you’d think they would know your flight numbers and monitor arrivals etc), then walked back to T2 car park where we were told to meet. One car arrived within 20 mins. The other car took over an hour. I phoned them and asked where my car was, to be told it was on its way. It took another half hour. With my parents not wanting to leave me at 5am with 4 exhausted kids they waited for my car to arrive. So their car park cost £7.50. Overall it added another £21 to the price we paid.
That was bad enough, but both cars arrived back filthy with mud all over them. My dash settings and my music settings had also all been changed. Not a nice experience at all.

What can I say about this company except please stay well clear. I was nervous about this reservation even before I went as after I booked I read the reviews and they were awful. To cut a long story short I contacted ‘Parking4you’ who assured me they were reputable.

We arrived home today and followed the process of calling after baggage reclaim. Unfortunately we waited 1hr 40mins for a driver to deliver the car, we have two young children who were upset we had to wait so long. Upon getting the vehicle back we found they had parked it with the window open and the rain had soaked the car. The car was also filthy inside - I dropped it off spotless. One other thing to add is they didn’t lock my car either as I had a message on the Volvo app to say it was unlocked, I had to lock via my phone.

The only good thing was the driver who brought the car back and apologised profusely.

Honestly it is worth paying double to park at the airport.

Damion Berry

Dont use these, they are cheap, but not meet and greet.
You have to wait when you get to the Airport even though you have rang them. They don't check your car.
When you return you ring them but we were waiting over 40 minutes for your car to be returned it was filthy and again they were in such a rush just gave me the keys and left no apology and no car inspection to see if any damage, not that you could so with all the dirt..

Came and collected my car within 20 minutes of me getting to Terminal 2 Manchester,

I then had an issue with my car where it wouldn't start as the Adblue level was too low, within one hour they had collected the Adblue from a local garage, got my car started and dropped off at the airport. Fantastic service would definitely recommend and use again
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First choice Meet & Greet Manchester are the worst ever service I have ever had . Going from the airport there was 45 mins to come and pick my car nearly make me late for the flight . There never that you had to pay £4 each way for parking .
The staff are rude and scruffy .
When I got the car back after holiday there was a 20 minute wait . The car was filthy outside and inside and was clearly park in a big!!!
Please know one else use this company!!!!

Echo the reviews of everyone else. Absolutely shocking service. Nothing meet and greet about it. Waiting 40 mins for pick up. Staff rude and unhelpful. Nothing about the surcharge. Utter joke of a company do not use.

If I could give zero I would. Terrible service. Waited more than hour for the person to meet us on the car park. Scruffy looking, minimul interaction guy turned up. Nearly missed our flight. Didn't mention £4.50 surcharge on site. On the way home, was told to go to level 3 carpark and wait. After a long flight, you just want your car and go. Used the shuttle service in the past and I can say that's much less stressful. Standing on a freezing carpark, not knowing whats happening with sore feet. Can't even sit down. More than an hour later, again!......

Do not be swayed by the quoted prices for meet and greet. There is a reason for this. The written instructions for arrival are unclear and when the firm is contacted, you are told to enter the drop off zone exactly within 10 minutes otherwise you incur an additional £25 fee if 10 minutes are exceeded. The additional airport charges (£4 both ways) are not included. We had to stop the driver from rushing off to ensure he had the appropriate documentation and mileage noted. No inspection of the car was done.
The return process was a disaster. We waited for 1 hr for our car , having contacted them a few minutes before the expected arrival time . We were not given any documentation regarding collection point, had to call them at least 3 times to enquire about the whereabouts of our car. Our car was muddy externally and internally. They raced through the car park speed bumps without any care.
PLEASE DO NOT USE THIS COMPANY!! They deserve no stars but this was not an option for this review site!

Terrible experience with this provider.
Long wait for car park pick up and drop off >40mins both ways
Car was received in significantly more dirty condition than I left it with new mud splashed on paintwork outside and muddy footprints inside
Not actually any cheaper than other providers as you have to add £9 parking fees to the total to pay for your time in the official car park to pick up and drop off.
Avoid!!

Agreed drop time at 0500. Rang as requested 0430. Told to meet arrivals level 2 t3 Manchester. Not the meet and greet. £4.50 surcharge not covered either way.

Asked to give them a bell 5 mins before I arrived which I did. Told a few minutes. Rang every 5 minutes for the next 30 minutes and told a few minutes each time.
Finally dropped the car 0530 for which he said 'he'd been let down by lots of people this morning'. Not my concern.
If I hadn't been given fast track thru security I would have missed my flight. Got thru and ran to the gate. Great start to the trip.

Appalling and unprofessional service. Won't be using again.

The arrival was much better and the car arrived at the agreed spot just after I was waiting. Still overall to save a few quid it was much too stressful.

Had to wait over 30 mins for the car to arrive. Its called meet and greet but it doesn't work like that. I asked the driver what took so long and he was rude saying he washed the car which is why it took so long. The car wasn't washed, there was mud all over it. Was very poor service and I would never use them again!

Brought our car back to us yesterday 30 minutes late onto the airports multi-storey carpark, it was poorly lite in there, the car was caked in mud inside and out!!! Apparently the ‘jet wash’ wasn’t working and no wonder it wasn’t as when we got the car into the light they had scraped all the driver front arch and bumper 😡😡😡😡😡 we are now going to have a long long battle because as we moved the car they are saying they are not liable! DO NOT USE!!!!

Smooth and timely drop off, on our return waited 45 mins for them to bring the car. May as well have done a shuttle bus service in that time and saved some money.

EDIT:
After the events detailed below the manager got in touch and could not apologise enough. He personally came to pick us up and drove us all the way home to Leeds. He has offered a refund and our next stay for free and if the key doesn't reappear by tomorrow they are getting us a replacement.
If the person in the office had followed their procedure then we wouldn't have been left for over 2 hours. Manager has assured us that retraining will be done.
**********
I'd give 0 stars if I could. Drop off at 2am went perfectly which gave us high hopes that it would be equally as smooth getting our car back. Phoned at 13.20 once bags retrieved and it's now 14.32 and we're STILL waiting. They've lost our car key. I've made 19 phone calls and have only managed to speak to somebody 3 times. He says the boss is going to ring us... Our kids are starving, the 10yo has autism and is having a huge melt down. NEVER AGAIN!

Everyone giving terrible reviews but I’ve used them at least 5 times and it’s always been fine. Ok sometimes they might be a little late coming to get you but it’s a third of the price of the official airport parking. Never had a problem with the car

I also wish I had seen the Trustpilot site before I had booked as they are rated higher elsewhere. I am supposed to be using them tomorrow and wanted to check number to call when I arrive - no answer. When I called the site, a man with very bad English said just to keep calling. No good to me when I arrive tomorrow morning for my flight. Have now booked directly at the airport and will try to get a refund of this disaster of a company.

One of many really bad reviews by looks
Waited 45 mins for car to arrive
When it did it was absolutely filthy
Not ideal with a 6 month old child in tow we paid a lot more for meet and greet so we can arrive/depart quickly and easily from the airport. Didn’t happen. Should have paid for off site parking would have been quicker