First Tech - Bella Bottega Reviews 

81
TrustScore 5 out of 5

4.8

8862 161st Avenue Northeast, 98052 Redmond, WA, US


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Rated 5 out of 5 stars

First Tech offers superior care towards members. I also really appreciate the incredibly secure web banking, which exceeds any other platform I've ever encountered. Though a member of First Tech fo... See more

Company replied

Rated 5 out of 5 stars

Oshin Mittal's knowledgeable and friendly service in addition to her kind customer care is an additional value for the branch of first tech located at 8862 161st Ave NE, Ste 108 Redmond WA 98052. Thi... See more

Company replied

Rated 5 out of 5 stars

Rinsi was wonderful! She met us right at the door (expecting our appointment) and made us feel right at home. She helped us not only establish my membership, but also set up my husband’s accounts as j... See more

Company replied

Rated 5 out of 5 stars

Michelle was patient, extremely helpful, and very efficient in helping me with my issues, she even recruited additional help in solving all of my issues. As a retired Customer Service manager, she wou... See more

Company replied


Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Bella Bottega

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Contact info

  • 8862 161st Avenue Northeast, 98052, Redmond, WA, United States

  • +1 855-855-8805

4.8

Excellent

TrustScore 5 out of 5

81 reviews

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4.8

All reviews

(81)

3,948 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a great experience with Michael

Had a great experience with Michael , he helped me make copies and notarize . He also took care of reviewing my account and make suggestions . Have been a customer of this branch for close to it 10 years and it has over disappointed me .

February 18, 2026
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great customer service

Great customer service

February 13, 2026
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

I’ve been banking with First Tech since…

I’ve been banking with First Tech since I was a teenager. My experience has always been friendly, helpful, and kind. Today we went in for a notary appointment, and she was super lovely and diligent

February 7, 2026
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Michael Zygmunt was awesome

Michael Zygmunt was very helpful. He went above and beyond to help with an issue with Zelle.

February 6, 2026
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shaveta Sharma

Shaveta Sharma, our Premier Financial Representative, has been an excellent resource for us in our banking experience with First Tech. Shaveta's financial expertise and follow-up is much appreciated. She has helped us understand and guide us through many changes at First Tech and our accounts. We highly recommend Shaveta.

January 30, 2026
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Shaveta Sharma is the best

Shaveta Sharma is the best! I've contacted her multiple times to handle some items for me, and she always responds quickly and efficiently. I've never had an issue, and I really appreciate how easy she makes these transactions.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Ranu Lamba-Premiere Financial Rep.

Ranu Lamba's client service is absolutely five star. She has been helping me for several months with professionalism, knowledge, kindness and caring and a sense of humor. I thoroughly enjoy working with her.

December 31, 2025
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Dannie provided excellent service while…

Dannie provided excellent service while being personable and attentive. He explained my options and answered any questions clearly.

November 13, 2025
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Money matters

I visited the bank to move money around. It was done quickly and efficiently. One of the transactions was taking advantage of starting or adding to an existing CD in order to get a good interest rate.

The representative was friendly, extremely helpful, and engaging in conversation.

November 12, 2025
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Rinsi was wonderful

Rinsi was wonderful! She met us right at the door (expecting our appointment) and made us feel right at home. She helped us not only establish my membership, but also set up my husband’s accounts as joint, and even got him a brand new, updated debit card (which wasn’t even on his radar - she just offered!). She also let us know some of the promotional benefits that were running, but at no point did we feel pressured from a sales-perspective. She answered our questions and made sure that we were comfortable and clear with each step she took - including walking my husband over to see that his old debit card was appropriately disposed of. Absolutely would recommend!

November 1, 2025
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Outstanding Support from Glenice and Rinsi—Highly Recommend FTFCU branch in Redmond, WA

I recently opened several accounts at First Tech Federal Credit Union ( at Bella Bottega brunch in Redmond, WA) and was impressed by the outstanding service I received. Glenice Griffin made my first CD and membership savings account opening seamless—professional, knowledgeable, and genuinely friendly. A few days later, Rinsi Arora helped me open two more CDs, rewards savings account, and a checking account, providing excellent recommendations and making the process effortless. Both went above and beyond, and their professionalism and care truly reflect First Tech’s commitment to its members.

October 23, 2025
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Efficient

Efficient, no waiting, resolved problem quickly.

October 14, 2025
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Rinsi was amazing and went above and…

Rinsi was amazing and went above and beyond

October 6, 2025
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 1 out of 5 stars

Refinancing personal loan

While people in the bank were very helpful, I felt misled by promotions for refinancing my personal loan and false promises of better rates that were supposed to save me money. The actual interest rate that was offered to me after the hard credit inquiry was nowhere near the promoted rate, or even the one that was discussed in the bank, despite my very good credit score. As a result, I ended up with a new loan where I am paying more in total than I was before.

September 18, 2025
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

We’re sorry to hear about your experience, Martin. This is not the level of service we strive to provide. Your feedback is important, and we’ll address this with our team to prevent future occurrences. We hope to regain your trust. Please email to socialreviews@firsttechfed.com with your contact info so we can review with management and follow up with you. Thank you!

Rated 5 out of 5 stars

Thanks for helping

Rinsi helped me in review my accounts and sharing useful information

September 17, 2025
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

It is great to be served by Ms Evy…

It is great to be served by Ms Evy Bynum promptly when I got into the office. It was very into the details.

September 16, 2025
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Great help

The representative was very patient ,polite and understood exactly what I needed. She stayed on the line and helped me set up my profile and pointed out some very useful things in the online app, I hadn't realized were there. Thanks so much!

September 9, 2025
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

very good service

fast and perfect service

August 2, 2025
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

We’ll be sure to pass this along! Our team will be thrilled to hear your kind words.

Rated 5 out of 5 stars

Thank you

Thank you Glenice!

July 10, 2025
Unprompted review
First Tech - Bella Bottega logo

Reply from First Tech - Bella Bottega

Thanks for being a part of the First Tech community, Alex!

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