First Tech offers superior care towards members. I also really appreciate the incredibly secure web banking, which exceeds any other platform I've ever encountered. Though a member of First Tech fo... See more
Company replied
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First Tech offers superior care towards members. I also really appreciate the incredibly secure web banking, which exceeds any other platform I've ever encountered. Though a member of First Tech fo... See more
Company replied
Oshin Mittal's knowledgeable and friendly service in addition to her kind customer care is an additional value for the branch of first tech located at 8862 161st Ave NE, Ste 108 Redmond WA 98052. Thi... See more
Company replied
Rinsi was wonderful! She met us right at the door (expecting our appointment) and made us feel right at home. She helped us not only establish my membership, but also set up my husband’s accounts as j... See more
Company replied
Michelle was patient, extremely helpful, and very efficient in helping me with my issues, she even recruited additional help in solving all of my issues. As a retired Customer Service manager, she wou... See more
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Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?

Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

8862 161st Avenue Northeast, 98052, Redmond, WA, United States
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Reply from First Tech - Bella Bottega
I interacted with Glenice Griffen who is extremely helpful, responsive, prompt and resourceful. My experience at this branch has always been good but Glenice went an extra mile to make the banking experience smooth and easy for me.

Reply from First Tech - Bella Bottega
Rinsi Arora helped me out with my time-sensitive request. She has always been wonderful with understanding our needs, paying attention to the details, providing us with options, and being transparent, responsive and timely in all our interactions.

Reply from First Tech - Bella Bottega
Been banking here for 30 years.
Glenice is awesome!

Reply from First Tech - Bella Bottega
Excellent and dedicated service received from Shaveta Sharma and the team at the Redmond Branch. Shaveta listens to my financial needs and provides excellent advise and options to consider for my savings and certificate of deposit accounts.

Reply from First Tech - Bella Bottega
Amazing people connect with good service

Reply from First Tech - Bella Bottega
Shaveta Sharma is kind and professional, she is always so enthusiastic to help, we really appreciate her financial advice and assistance to every inquiry we made.

Reply from First Tech - Bella Bottega
Highly recommend this branch. Worked with Rinsi Arora for couple of years. She is very knowledgeable and helpful to find banking solutions that work best for our needs.

Reply from First Tech - Bella Bottega
Rinsi was very polite and shared all the information and benefits opening an account with FirstTech. It was a great experience.

Reply from First Tech - Bella Bottega
They really understands customer requirements and this is been my one stop solution for all my banking needs. especially Rinsi, Jessie to be specially mentioned.

Reply from First Tech - Bella Bottega
Very poor customer service, clearly the employees are not happy. Avoid this place, it is not a pleasant place to do business.

Reply from First Tech - Bella Bottega
The people working there are great and genuine. Magda, Annie, Isha, Ritu and Omar do they best to help in banking. I know if I will need something I definitely will reach them out for help. Thank you!

Reply from First Tech - Bella Bottega
Really happy with FirstTech service, communication, and local access.

Reply from First Tech - Bella Bottega
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