First Tech - Nimbus Reviews 126

TrustScore 5 out of 5

4.8

8700 Southwest Nimbus Avenue, 97008 Beaverton, OR, US


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Rated 5 out of 5 stars

I greatly enjoyed working with Shivani Marathe at First Tech. She was very personable, professional and easy to work with. She had several ideas related to my financial wellbeing (including car insura... See more

Company replied

Rated 5 out of 5 stars

We went to Nimbus Branch to get a signature notarized. Shivani Merathe also helped us open an account and she printed some other necessary documents and checks. She was professional, courteous and a... See more

Company replied

Rated 5 out of 5 stars

Collin was so helpful! I was so nervous coming in to set up a savings account and he made me feel so much better. He even helped me out with additional information on all of the credit card options as... See more

Company replied

Rated 5 out of 5 stars

Met with Christopher Ray today and he was working with him and become a Premier member. He was teaching me where my money would make the most money for me. I don’t like banking on line in case someo... See more

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Company details

  1. Federal Credit Union
  2. Car Finance and Loan Company
  3. Credit Union
  4. Financial Institution
  5. Financial Planner
  6. Mortgage Lender

About First Tech - Nimbus

Written by the company

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Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

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About us
Community commitment
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Contact info

  • 8700 Southwest Nimbus Avenue, 97008, Beaverton, OR, United States

  • +1 855-855-8805

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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Rated 1 out of 5 stars

DO NOT BANK HERE! REGRET IT IF YOU DO

DO NOT BANK HERE UNDER ANY CIRCUMSTANCES! Do not let the good reviews fool you. All is fine until it's not. Atrocious. Classic case of "you get what you pay for". There is not ONE person in the building with a finance degree and not ONE person with more than a couple of years of any experience in banking or finance. Run run run far from this bank. There are so many other better options out there. The Walmart of banking options...

April 2, 2026
Unprompted review
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Reply from First Tech - Nimbus

We’re sorry to hear about your experience, Customer. This is not the level of service we strive to provide. Your feedback is important. We hope to regain your trust. Please email to socialreviews@firsttechfed.com with your contact info so we can review with management and follow up with you. Thank you!

Rated 5 out of 5 stars

Very helpful information and free…

Very helpful information and free notary service.

March 31, 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 5 out of 5 stars

Best Bank Branch!

I have been coming here for many years - and for good reason. I am always treated so well by everyone and they are always quick to help any issue I may have. I will not go elsewhere - I have known many members over the years and Shavani,Darnell and now Collyn have been taking such good care of me!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

I always have a great banking…

I always have a great banking experience,
A big Thank You toShivani Maratha for taking the time to explain the world of technology to me.
Very Happy Member.

March 18, 2026
Unprompted review
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Reply from First Tech - Nimbus

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Rated 5 out of 5 stars

I love First Tech

I love First Tech. Colin is very thorough and offers fantastic customer service

March 17, 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Rated 1 out of 5 stars

Customer Service at First Tech is Dead

I have been a member for over 35 years. Today, at the Nimbus office, I asked them to do a wire transfer. There were *2* customers in the branch and 4-5 employees that I could see. They had me wait for 15 minutes, then informed me that the manager said I would have to come back in 1.5 hours for an appointment, because they had other people with appointments coming in 15 minutes. They said it takes 30 minutes to do a wire transfer. I went home and did it on the computer in 10 minutes. Goodbye, First Tech, I'm done.

March 10, 2026
Unprompted review
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Reply from First Tech - Nimbus

We’re sorry to hear about your experience, Dave. This is not the level of service we strive to provide. Your feedback is important, and we’ll address this with our team to prevent future occurrences. We hope to regain your trust. Please email to socialreviews@firsttechfed.com with your contact info so we can review with management and follow up with you. Thank you!

Rated 5 out of 5 stars

Tommy is great

Tommy is great, highly recommend

March 8, 2026
Unprompted review
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Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Tommy was excellent

Tommy was excellent. He listened well to our needs, and explained and showed what he was doing throughout the process. He was thorough and thought of a couple of things I had not anticipated - which was super helpful.
I really appreciate how great he was with my 94 year old mom too.

March 4, 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

My very first experience opening a bank account in USA

My very first experience opening a bank account in USA, and it was truly exceptional!!!

Shivani Marathe guided me through every step with patience, clarity, and genuine care. She was very interactive and answered all my questions without hesitation. As someone who recently moved from the Philippines to Beaverton for work, this was my first time opening a bank account in the United States, and I honestly couldn’t have asked for a better experience. I spent a couple of hours speaking with her, and I didn’t even notice the time pass because I enjoyed our conversation so much. She helped me understand how First Tech can support newcomers like me who are starting a new life in a new environment. Her professionalism, kindness, and willingness to help made me feel confident and welcomed.

Thank you so much Shivani. I’m truly looking forward to our future partnership, and I already feel at ease knowing I have the best financial representative perhaps even my future financial advisor in this great and beautiful country.

February 26, 2026
Unprompted review
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Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani Maratha

Shivani Maratha, my Sr. Financial Representative, is outstanding. She’s knowledgeable in all aspects, and is patient, and very personable. She was informative and answered my questions before I even asked them. She is my go-to person.

February 25, 2026
Unprompted review
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Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

It’s always a pleasure to see Shivani

It’s always a pleasure to see Shivani. Her helpful and personable manner is so appreciated.

February 23, 2026
Unprompted review
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Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani Marathe was absolutely…

Shivani Marathe was absolutely positively the most amazing person today helped me with a lot of things a lot going on in our lives right now and she was very sweet OK Here

February 23, 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani Marathe was so friendly and…

Shivani Marathe was so friendly and took interest me and asking about my family. She was very helpful in explaining the process of fraudulent charges on my account. And the different ways you can obtain a new card and I could get an electronic one on the app. I also appreciate you being open on Saturdays!

February 21, 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani was very nice and thoughtful

Shivani was very nice and thoughtful, made the environment feel super comfortable and smooth!

February 17, 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Collyn was quite helpful

Collyn was quite helpful. He wanted to understand my goals in order to help me find the right CD for money that I was looking to invest. We discussed CD options and pros and cons of each. I would certainly ask to speak with him again.

February 17, 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Notary services

Tommy is a pleasure to work with to get documents notarized. It's easy to make an appointment, and quick once you are in.

February 12, 2026
Unprompted review
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Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani Marathe did an awesome job and…

Shivani Marathe did an awesome job and squared away the issue I was facing. She’s a sweetheart!

February 11, 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Kien Nguyen is very friendly asks…

Kien Nguyen is very friendly asks questions and answers questions with knowledge. Explains well and made appropriate suggestions. Glad he was here to help me.

February 5, 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Arthur Huy is our premier financial…

Arthur Huy is our premier financial representative and we are incredibly pleased with his knowledge and expertise. He is extremely professional and genuinely has our best financial interests at heart. He demonstrates excellent communication skills and is very prompt in answering questions. Recently, he was able to provide a corrected 1099R in record time in order for us to meet with our tax preparer.

February 4, 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Rated 5 out of 5 stars

Shivani Marathe she helped me out and…

Shivani Marathe she helped me out and she helped me take good care of my relationship. I really appreciate her service.

February 3, 2026
Unprompted review
First Tech - Nimbus logo

Reply from First Tech - Nimbus

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

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