New member. Process gone smoothly in opening savings/checking account. Looking now to open credit account due to interest rates are lower than my current bank
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Our family has been customers with First Tech for many years, and they have always provided excellent services. I've mainly spoken with Mr. Amjad Marri over the years, and he's always been very helpfu... See more
Amjad has always been an amazing banking representative . Anytime i have reached out with any questions he has go above and beyond providing expertise patiently and in understanding manner. Appreciate... See more
Each time I visit this branch, I have been greeted with kindness and support. Everyone from the manager to the associates that have helped me out. Most recent visit Cherry Aung Sann promptly set me up... See more
Company replied
Company details
- Federal Credit Union
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Palo Alto Community
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
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About us
Community commitment
Contact
Contact info
3000 El Camino Real, 94306, Palo Alto, CA, United States
- +1 855-855-8805
4.9
Excellent
104 reviews
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Amjad was a great help
Amjad was a great help! Great personal Banker! 10/10
March 25, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Cherry was extremely helpful and…
Cherry was extremely helpful and knowledgable! She’s the best!!!
March 20, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Reply from First Tech - Palo Alto Community
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Great support with my relocation to the…
Great support with my relocation to the US, Jake has been extremely helpful!
March 10, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Great service and personal approach
Have been a long time member and enjoying the convenient service and personal approach.
Would recommend to a friend!
March 9, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Each time I visit this branch
Each time I visit this branch, I have been greeted with kindness and support. Everyone from the manager to the associates that have helped me out. Most recent visit Cherry Aung Sann promptly set me up with a cashier's check and also gave me advice on which cards would meet my needs if I wanted to make a change. She also followed up with more information via email that I appreciated.
February 13, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Best credit union
My husband and I have been banking at this credit union over 40 years when it began as HP credit union. Everyone is professional and helpful especially Amjad Marrid. He goes above and beyond for his customers. My entire family has accounts with this bank because of the attention and customer service we’re received. We look forward to continuing this association.
February 13, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
First Tech Credit Union offers personalized service
First Tech Credit Union offers personalized service that I don't get at the big banks. When I go to the Palo Alto branch I interact with bankers sitting at their desks instead of a long line of customers waiting for the next teller. First tech is knowledge, efficient, and friendly.
February 12, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Reply from First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Thanks Nuria H for all your assistance…
Thanks Nuria H for all your assistance today. Great service and products here at Firts Tech
February 4, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Great personnel and fantastic…
Great personnel and fantastic services!!!
February 3, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
My appointment today was with Yvette…
My appointment today was with Yvette Moran. My husband and I have had the same account since 1981, when the credit union was called Hewlett-Packard Federal Credit Union. We are very glad to have a branch so close to our home. Without the Palo Alto branch of First Tech, we would most likely move our business to Stanford Federal Credit Union, which is less than 2 miles away. The Palo Alto branch of First Tech is well managed; actually the entire staff is excellent. Yvette, who helped me today, is an absolute gem. She has helped me dozens of times, and she has never, ever made a mistake. She explains things well. She is incredibly smart, knowledegable, and capable. She also has very good people skills.
February 2, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
The assistance in setting up a joint…
The assistance in setting up a joint account was easy and confidently explained. The understanding of concerns of each party were addressed and time allowed was adequate to secure our trust.
February 2, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Amjad was amazing
January 30, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Amjad Marri excellent service
Amjad Marri excellent service! Thank you
January 29, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
experience was good the employees were very helpful
My experience was good the employees are very sweet cherry helped me out a lot and was the sweetest
January 29, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Friendly, Knowledgeable & Helpful
I’m always greeted with a friendly smile and connected with a knowledgeable employee. Amjad helped me today and he was able to get me what I needed quick and accurately. Thank you for always helping me with what I need and for asking about updates on my son. It feels like family when I come in!
January 29, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Every time I visit I have the best…
Every time I visit I have the best experience! Everyone is so helpful.
Amjad Marri is wonderful. :)
January 29, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Amjad is amazing
Amjad is amazing! He is friendly, knowledgable, and helps me with all of my financial needs.
January 28, 2026
Unprompted review
Reply from First Tech - Palo Alto Community
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Premier Financial Representative provides excellent personal service
Better financial products than we have found anywhere else and excellent personal support from Hong Vo, Premier Financial Representative
December 31, 2025
Unprompted review
Reply from First Tech - Palo Alto Community
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
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