First Tech - Premier Rewards Banking Reviews 

Had my first meeting with Chris today and it was awesome. I asked a simple question about my trust and his diligence uncovered things weren’t quite set up the way they should be. He helped fix it there and then. Based on this level of exceptional service, I’m looking forward to him being my banking partner!

First tech is definitely my go to bank for several years and I'm more than satisfied. Samuel Frutos has been my premier banker and I certainly recommend him for all his services and advices. He is available for any queries and consultation at very short notice and is very prompt in his responses..

First tech has been our go to place for all our banking needs. Very friendly and knowledgeable staff who take care of your needs into consideration and help.

Eileen is extremely diligent, very proactive in reaching out to us on right products that will interest and benefit us! Thank you!

I have been a member for many years I always satisfied with the quality of service specials having some quality of personnel professionals like Eileen Alvarez who is very efficient, attentive, and helpful in all areas

I’ve been a member of First Tech since 2018, and my experience has consistently been excellent. Their services are reliable, efficient, and truly member-focused. More recently, my Premier Financial Representative, Amber Fish, has taken my experience to another level. She proactively introduced new opportunities and helped me better understand and maximize the benefits available to me.

I have been a member of First Tech since 1980, back when it was called Addison Avenue after Dave and Lucile Packard's Palo Alto garage. Since then the Credit Union has expanded and grown its services, and I have repeatedly chosen to stay their loyal customer.
Eileen Alvarez is one of the reasons. She's responsive, attentive and always wise in her advice.

When I have a question or a need, I can always talk quickly to my Premier contact who helps me right away. She also proactively reaches out if there is a rate increase I can take advantage of.

I would like to share my outstanding experience with Premier Financial Services and specifically recognize the exceptional support I received from Eric Pseat.

As a client of the bank for 23 years, I have consistently appreciated the high level of service, but my recent interaction truly exceeded expectations. Eric demonstrated remarkable professionalism, deep knowledge, and genuine dedication to helping me achieve the best possible financial outcomes. He took the time to understand my needs, provided clear and thoughtful guidance, and ensured that every detail was handled efficiently and with care.

Premier Financial Services continues to stand out thanks to its personalized approach, responsiveness, and commitment to client success. The Premier support offering brings real value — from tailored financial solutions to priority service — making banking both seamless and reassuring.

I am grateful for the continued excellence and especially for Eric’s outstanding support. Experiences like this are exactly why I have remained a loyal client for more than two decades.

Thank you for maintaining such a high standard of service.

My husband and I have been very happy customers of First Tech Federal Credit Union and its predecessor Hewlett-Packard Credit Union for 50 years! Through the years, this credit union has provided us with favorable home and auto loans as well as fantastic yields on our personal saving accounts and certificates of deposit. Most of all, we appreciate the superb customer service we receive from our Premier Banking Team.

Our Premier Financial Representative, Eric Pseat, is located in San Diego, CA. We live more than 500 miles away, so our business is conducted by phone or e-mail. Eric is very personable, professional, responsive, and patient. He proactively identifies opportunities and offer alternatives to help us maximize our financial goals. Despite the physical distance, Eric’s excellent follow-through guarantees that every transaction is handled correctly and seamlessly — as if he is right next door. We love working with Eric!

Do yourself a favor and give Eric Pseat and the First Tech Premier Banking Team a call today!

I had a great experience with Mitzi! Gave me helpful advice on building a rainy day fund. Super Friendly Knowledgeable, and genuinely cares.

Benny Mirsan made dealing with what I thought was going to be complex so straightforward. He is a pleasure to work with.
Always very responsive on email and explains details clearly.
Thank you!

I married into First Tech. Little did I know how pleasant banking could be. But it wasn't until we became premier bankers and had Emilee Gutierrez as our contact that we became passionate fans of First Tech. We had been premier bankers at Wells Fargo so we had pretty much no expectation of any help whatsoever. Emilee is amazing. She is responsive, incredibly smart, and wanted to put our money to work for us. Money that was sitting there doing nothing, she put into different services that fit within our schedule for when we needed to access more funds. She single-handedly earned us tens of thousands of dollars. I am forever grateful for her being so passionate about helping premier members.

We happily signed our kids up for accounts and now the whole family is First Tech forever.

Working with Emilee Gutierrez today was fantastic. She explained Premier Rewards Banking, and what the program is about. She made the conversation very personable and I feel very comfortable working with her. She answered all of my questions, and made mention of any other questions that come up to not hesitate to contact her. This should be good going forward. Thanks Terry Jensen

My mother and myself worked with Hong Vo at First Tech and he was excellent. He was incredibly helpful to my elderly mom to understand her accounts and explained all the products that are offered through First Tech. He made her feel very comfortable! I appreciated how patient he was explaining everything to us!

Christopher Ray is my Premier Financial Representative, and he has been exceptional to work with. He is a wonderful person who approaches every conversation with patience and genuine care. Christopher takes the time to thoroughly analyze your financial situation and consistently identifies opportunities that not only meet your needs but often exceed your expectations.

He is also incredibly attentive. Christopher remembers every detail you share with him and proactively reminds you of important dates so you never miss an opportunity. His thoughtfulness and professionalism make the entire experience both reassuring and rewarding.

It was helpful to have a knowledgeable person review my savings account and CD's with the goal of obtaining the highest yields on those accounts.

My experience with the banking has always been great and 5 star service. Highly recommended.

I really appreciate how the entire team came together and helped me reach my financial goals.
Emilee Gutierrez helped me identify the right CD's and tools to help me earn significant interest & Tommy Jensen going above and beyond by recommending a more effective credit card & putting me in touch with Emiliee. I look forward to working with Shiela and Kris over the next few weeks to identify other opportunities to help me maximize my savings. I appreciate the friendly, proactive and collaborative approach.

Luba Kyrychenko is a great Premier Financial Representative. She is very proactive and follows up with me on investments and upcoming offers at First Tech. I sincerely appreciate her partnership.