First Tech - Santa Rosa Community Reviews 

Excellent customer service from financial solutions Rep, Sophia Freedman from the Santa Rosa Ca branch. She is friendly and professional. She helped us through recent fraud attempts working diligently to ensure our accounts were safe. Sophia's the best!!

A wonderful and warm welcome at First tech with Amanda Urias.

The associate was very knowledgeable and friendly. She walked us through every step and made it easy to understand. Thank you. Ron

Got a new debit card very quickly! Thanks Saul!

I visited First Tech today to make a new CD. The person who helped me was really nice and helpful. His name is Saul. That's why I just wanted to give him a praise for his great service. Thank you.

Nice young man Saul Alverez

Very happy with the First Tech customer service they were very busy today and we’re really efficient with getting customers in and out my customer service representative was Saul Zarts which he was very helpful he explains everything to you if you don’t understand he has a good asset to first Tech

Sophia is proactive, highly experienced and efficient and a valued financial adviser.

Sophia Freedman has been very helpful with all my banking needs .

Sophia F. Helped us open a new checking account for my daughter. She was knowledgeable, efficient and professional. She was a pleasure to work with!

Mayra was very helpful in getting a new phone number to become active when I log in to my account.

Very friendly and helpful to me , my situation was dealt with promptly and i left feeling relaxed and secure knowing my problem was addressed .wonderful!!!

I met with Sophia, and she provided valuable guidance on which certificates would be most beneficial for me. She is supportive, approachable, and prioritizes the best interests of her clients.

Sophia is wonderful to work with . She is amazing and my person to go to . She helps me every month with my finance and bills . I can count in her .

We’ve been members of the Credit Union for decades and are very pleased with the services. Our local representative, Amanda, has helped us for many years with CDs, new accounts, and advice on many topics – always patient with our many & sometimes complicated queries, and time effective. The agents online and at the 800# are very responsive and thorough. The website is greatly improved in the last few years and works smoothly; handy to have access to our accounts and to do transfers between accounts & other financial institutions. Statements are well organized and posted in a timely manner.

Amanda was on time, friendly and very helpful in reviewing all our accounts at First Tech.

when I walk into the building, I'm always greeted with a pleasant greeting and is always willing to assist even if I have a dumb question. So, far I have not had a bad experience...

Saul was very responsive to my requests and questions. He has an extremely positive and helpful approach. He also followed up afterwords to ensure everything was resolved with one of my system challenges.

Sophia is outstanding… great customer service. Demonstrates strong technicals skills. Offers suggestions to improve the performance of my accounts

I called First Tech Federal Credit Union to confirm why a couple checks I deposited had not posted to my account. I was a bit stressed and Saul was calm and friendly voice on the phone giving the best customer service I could ask for! Thank you Saul!