First Tutors Reviews 

4,860
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate the very affordable pricing structure, noting that reasonable flat fees make connecting with learners highly cost-effective. People find the platform exceptionally well-organized and entirely straightforward, praising the smooth and supportive process for establishing successful tutoring connections. However, some people mentioned that the website suddenly went down unexpectedly, leaving users completely unable to access their essential profile details. A small group of reviewers expressed deep frustration over the unexpected platform closure and the noticeable lack of proper communication from the support team.

What people talk about most

Website

Reviewers highlight ambiguous aspects of website, as opinions on the platform are heavily divided. While many... See more

Service

Customers consistently note positive experiences with service, describing it as professional, prompt, and... See more

User experience

Consumers find user experience to be positive, highlighting that the platform is easy to use, clear, and... See more

Staff

People report positive experiences with staff, highlighting the supportive, reliable, and professional nature... See more

Price

Reviewers mention positive feedback about price, highlighting the fair and reasonable cost structure.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent tutoring site. Very easy to use. Tuition fees are reasonable as First Tutors doesn’t take a percentage of lesson fees like most of the other tutoring sites. Just a one off finders fee to ge... See more

Company replied

Rated 5 out of 5 stars

A great way to connect with students and teachers. I've been a private Arabic and Quran tutor with First Tutors for several years, and th... See more

Rated 5 out of 5 stars

An easy way to connect students to tutors. Students can communicate with potential tutors before exchanging private information like address and phone number, and tutor's info only get release after b... See more

Rated 5 out of 5 stars

As a tutor, over 3/4 of my students come through FirstTutors. I'm pleased about that because (unlike other sites) they charge a very reasonable one-off flat fee (roughly the same as a single lesson)... See more


Company details

  1. Tutoring Service
  2. Educational Institution
  3. Private Tutor

About First Tutors

Information provided by various external sources

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First Tutors

Written by the company

Tutor Reviews
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Have confidence that your tutor's identity is genuine. All of our tutors must pass identity checks, plus we take up at least 2 references. These references are passed on to you once you've selected your tutor.
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No Tutor, No Fee
Contact as many of our tutors as you like through our website for free. You only pay when you're ready to hire one as your tutor.
Find the Perfect Tutor
If things don't work out with your tutor, just leave them a review and you can choose another one for free. With over 20,000 listed tutors, you're bound to find one that's just right for you!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.3

All reviews

(4,860)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb website

Superb website! As a tutor First Tutors have put me in touch with a number of potential tutees, all of whom were relevenat - which can't be said of all websites

September 2, 2025
Unprompted review
Rated 4 out of 5 stars

I have been a tutor with First Tutors for about nine years

I have been a tutor with First Tutors for about nine years. It has been a positive experience throughout that time. Communication with the client is always straightforward and nearly always ends up with a match. I don’t think I have ever had to ask for their help which says much about the way their system works. I have never felt the need to try another platform.

August 30, 2025
Unprompted review
Rated 4 out of 5 stars

Goof platform

Goof platform, although when I’ve hired a tutor myself, I have paid for their details and then they did not do the job as planned. I asked for a credit but there was no further news on this.

August 28, 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Dear Patricia,

I am very sorry to hear that things didn't work out with your tutor. I can't find an account in your name though so I will reach out to you via TrustPilot to get your account details so we can explain how you can find a replacement tutor free of our finder's fee.

Kind regards,
First Tutors

Rated 3 out of 5 stars

I have only had one client.

I have only received one client in 10 months.

August 23, 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Dear Jessica,

Thank you for your review.

I appreciate it's disappointing not to have received more clients through this service since you joined. I have checked and your tutor profile appears prominently for your location but I'm afraid we cannot control whether clients chose to contact you.

I would recommend you have a look at other tutors in your location who offer the same subject and levels as you: this will give you an indication of the competition and whether you may need to adjust your profile. You might also like to consider offering a discounted first lesson as an incentive to attract new clients.

If you have any questions or need assistance please email our support team.

Kind regards,
First Tutors

Rated 5 out of 5 stars

First Tutors platform is by far the best for my tutoring business

I have been a tutor with First Tutors since 2013. They answer any queries I have almost immediately and I love the fact that it is a flat fee upfront for parents/ tutees. I have come off another platform as the additional fees for tutees were astronomical and the platform
wanted tutors to reduce their fees ! Not a win win for anyone , other than the company .
First Tutors platform is by far the best for me and my tutoring .

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

Review of website

I have had a great experience being registered as a tutor with tutor first for at least 6 years. I have always found them to be an excellent team to work with, supportive and quick to respond to any questions or concerns required.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

My first decade as a tutor with First Tutors

I have been a tutor with First Tutors for a decade. They are the only agency I would entertain as a tutor. Their team are unfailingly efficient, helpful, prompt and courteous. Their business model is utterly fair and transparent and enables semi-retired tutors like myself to charge affordable, reasonable rates to students (and their parents), unlike several organisations which take excessive cuts in commission from tutors. FT's range of resources is broad and easy to navigate. I heartily recommend this agency, especially to those thinking of going it alone for the first time.

August 14, 2025
Unprompted review
Rated 4 out of 5 stars

First Tutors is the best platform for obtaining clients

First Tutors is the best platform I've used for obtaining clients. Their business model works well and they have quick and responsive customer service except in one regard. If a spiteful 'client' leaves an untrue negative review - the platform won't help.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

First Tutors is the best deal for students and tutors alike

I've been listed on the First Tutors for a number of years and have been very happy with the quality and commitment of the students that have found me via the website. First Tutors is very fair in terms of commission, and unlike other tutoring websites, doesn't charge a large percentage of each and every lesson. This allows the tutor to charge a fairer rate to the student and to be remunerated properly for each lesson. I'm happier, the student is happier!

August 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, very easy to find tutees and tutors. Very quick and helpful admin team, they help to make the whole tutoring process run smoothly

July 31, 2025
Unprompted review
Rated 4 out of 5 stars

Great but could be Brilliant

This is a very handy platform for parents to connect with tutors offering their services, for a nominal fee. However, like any strangers posting online, you do have to be very careful to ask all the right questions to check you're definitely getting what you're looking for.

Although First Tutors ask whether tutors have a valid DBS certificate or not, they won't relay this information on their visible profile so, for child safety, I encourage parents to check. For in-person lessons, it can also be quite convoluted calculating travel times across cities, as First Tutors don't allow any postcode sharing until AFTER a commitment and payment have been made.

The big benefits of the platform are that parents avoid on-going agency percentages, all lesson fees go to the tutors and they have freedom over what they offer. Also, although an online service, I do find if you have to contact First Tutors, you do get a direct personal response from an actual human being!

July 26, 2025
Unprompted review
Rated 2 out of 5 stars

Unfair Reviews

I am a tutor and have been using this platform for over a year. I did find and keep several students from there.

A week ago a new parent reached out. I always offer a free online assessment as step1: First to assess level and also to give both sides the chance to be comfortable with one another.

This particular parent, ignored multiple times and dates for an assessment and despite several requests, never shared his email, phone or son's name. Yet upon joining he has my phone, email and address. For starters, home address should only be shared once the tutor selects, to maximise tutor safety.

For my own safety, I do not allow anyone to come to my apt. before speaking to them. He said he would call on a particular day but disappeared for a few more days.

I had seen a few red flags in the correspondence and politely suggested he find another tutor and mentioned he would not need to pay the platform fee again - just ask to switch out tutor.

He then 'hit the roof', became quite offensive and instantly wrote a negative review. I had a perfect profile with all 5 star reviews; some written after a year of classes. He ruined it. Trying to hide his comment is useless as it still shows a negative review.

Reviews should start from when classes start and not prior. The site refused to take it down.

So anyone can sign up, write a negative review and disappear. Students from other platforms and referrals are unable to leave reviews. This creates unnecessary bias. Referrals could easily prove they are students by material etc.

As for their platform, their general interface is below par. Many times I suggested adjustments but nothing changes.

July 14, 2025
Unprompted review
First Tutors logo

Reply from First Tutors

Dear Tuition Excellence,

Thank you for your review and we understand you are unhappy we were unable to remove the feedback your recent client left on your tutor profile. Your feedback profile is still very positive as you have other 5* reviews which are not negated by receiving one negative review.

You are aware, as you accepted our terms and conditions which includes our feedback policy, that all your confirmed clients may leave feedback for you - this relates to their experience with you and is valid regardless of whether a lesson has actually taken place. Feedback received may not always align with your own view.

Our team has communicated with you in detail on this matter. The feedback left on your tutor profile is the subjective view of your new client, in the same way that you have given your own subjective review of your client’s communication in your review of First Tutors. We do not intervene in these types of feedback disputes.

We are sorry you are disappointed with the site. We do appreciate suggestions which tutors and clients make as to how they feel the site may be improved or changed. I am sure you appreciate that we cannot take action on every suggestion we receive.

Kind regards,

First Tutors

Rated 5 out of 5 stars

Good source of introductions

Through First Tutors I have made contact with several students in the local area and online who have become regular clients. The site is relatively easy to use, and the one-off introduction fee charged to students before exchanging contact details is simple and more affordable than an ongoing commission.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

The best site for tutors and parents alike.

Yes there’s other sites to find tutors, but they don’t seem to have the quality of professional First Tutors has, hence, it’s the best site for tutors to receive genuinely favourable leads and the best for parents/carers to source great educators.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

First Tutors Review

I am a maths tutor and I have been with First Tutors for more than 10 years. They have always provided me with a consistent supply of quality students. The site is easy to use for both student and tutor alike . They only charge a one off very reasonable payment so there is no reason not to use them . For me, over the years they have been the most consistent and reliable site to use. There are very rarely any issues, but if there are any they are resolved quickly. I would not hesitate to recommend First Tutors whether you are a student or a tutor.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

A good, trustworthy company …

I have been a tutor with First Tutors for ten years now. They have always been professional and efficient to work with and I find their system for helping me find new clients to be helpful to my own small tutoring business.

June 4, 2025
Unprompted review

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