I have Fischer classic heaters throughout my property. The sales team and fitters are always friendly and quick, come on time and tidy up after themselves. The system, which I put in to replace oil-f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Fischer has been manufacturing and supplying electric heating solutions for over 75 years and has installed thousands of electric heating systems in UK homes. We offer a full range of highly efficient electric space and water heating solutions including HeatCore radiators, air source heat pumps, electric boilers, and electric water heating. Did you know that 75% of Fischer customers would recommend us to their friends and family? If you are looking to replace your heating systems with a sustainable alternative, please do get in touch for a chat, or order your free catalogue to browse our products. The Future is Electric, The Future is Fischer.
Written by the company

For Complete Peace of Mind

5 Merchant Square, W2 1AY, London, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From the sales and contract staff to the engineers who attended site a friendly and professional service.

Reply from Fischer
Great customer service , Danny rang me back after a mix up with my mobile no and was very helpful in explaining a question I had .

Reply from Fischer
Men who installed the boiler polite helpful explained how it operates when it was installed

Reply from Fischer
The fitter arrived early was pleasant and polite, got on with the job , could tell he was experienced and knew what he was doing. Cleaned up when finished, explained how it operates.

Reply from Fischer
Despite problems the work was carried out to a high standard, everything explained and left clean and tidy.

Reply from Fischer
On the whole i was satisfied with Fischer heat.
I had 2 heater and water heat heater installed which was done in a professional way leaving the site clean and tidy.
I was not informed why the recommended products was best for me. I think that the products are expensive comprepared with local companies .

Reply from Fischer
Amazing product, fantastic team, very happy all round. Provides hot water just when you want it rather than storing in a cylinder and going to waste. Very efficient, no loss of flow, you just pay for what you use. Costs a bit more but definitely worth it. Also fits neatly in the little cupboard under the stairs so a great space saver. Sales team, installers and after sales service from Danny all great, explained everything and very helpful all round.

Reply from Fischer
Ficsher from start to completion of installation was superb
Straight forward with no nonsense
Professional service and quality products
Would recommend
Not cheap but quality costs a bit more
Free visit with no hard sell

Reply from Fischer
Quick efficient polite salesman and i stalkers. Heating system much better than our old storage heaters

Reply from Fischer

Reply from Fischer
every body was so helpful and very knowledgeable and the product backs them up

Reply from Fischer
I have recently had room heaters installed by Fisher. The removal of water radiators and insulation of the electric heaters was carried out efficiently and neatly. The heaters are excellent, warming rooms to desired temperatures and readily programmable.

Reply from Fischer
Knowledgable and experienced craftsmen who were very helpful in terms of guidance and whose work was very good and methodical in approach. They also cleaned up after themselves to a very a high standard

Reply from Fischer
Excellent service from start to finish. The installers did a first class job, professionally and with care and attention, the system was then explained to me on completion.

Reply from Fischer
The start was not up to what I expected, but they stepped up and sorted out the initial problems and were so very helpful

Reply from Fischer
Where do I start; didn't turn up on the agreed date (holiday taken to cover them coming), didn't contact us to say they weren't coming, we had to chase them. Came the next day, installers attitude was very "can't be bothered", no communication between the person who sold me the heaters and the installer, as the installer had no idea heaters were to be removed. Installer fitted one of the units in the wrong place, again due to lack of communication when told, he removed and replaced but did not make good the wall he'd incorrectly added fittings to.
I sent an email regarding this and to date I've had no reply. (5 days so far)
For the amount of money I paid - over £5k I'd suggest to anyone, shop around. They are currently not worth the cash.

Reply from Fischer
Although the two chaps came later in the afternoon than I expected the actual installation didn't take as long as I expected it to. It is a little deeper than I expected and held onto the wall with hooks, again something I wasn't expecting but the towel rail works and the control simple to use so overall I am happy but the real test will come in the winter.

Reply from Fischer
Great from start to finish very tidy no cleaning up

Reply from Fischer
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.