I have Fischer classic heaters throughout my property. The sales team and fitters are always friendly and quick, come on time and tidy up after themselves. The system, which I put in to replace oil-f... See more
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Review summary
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Installers professional, quick, neat and tidy. Radiators good in looks and quality. Explained usage as well as handing over the necessary booklets. Excellent customer service from telephone c... See more
Company replied
We had a aquafficient 6 water heater fitted one week ago ,so far very pleased with the unit .Dan and his mate from Leicester did a fantastic job the plumbing work is a work of art, they worked very h... See more
Company replied
Fischer didn’t try to sell me their most expensive product but rather the radiator that best suited my heating needs. Installation went smoothly and the installers were very helpful.
Company replied
Company details
Written by the company
Fischer has been manufacturing and supplying electric heating solutions for over 75 years and has installed thousands of electric heating systems in UK homes. We offer a full range of highly efficient electric space and water heating solutions including HeatCore radiators, air source heat pumps, electric boilers, and electric water heating. Did you know that 75% of Fischer customers would recommend us to their friends and family? If you are looking to replace your heating systems with a sustainable alternative, please do get in touch for a chat, or order your free catalogue to browse our products. The Future is Electric, The Future is Fischer.
Why Choose Fischer?
Written by the company
- A Lifetime of Service
- With Fischer, our excellent customer service does not end at the sale. Our heating products will be with you for many years, and we promise that we will be too.
- Guaranteed Warmth and Comfort
- We utilise 75 years of German Engineered Quality to provide the best electric heating systems for our customers. Our knowledge and experience means we can guarantee comfort and warmth and we're proud to have installed thousands of heating systems throughout the UK.
- Recommended By Customers
- Did you know that 75% of Fischer customers would recommend us to family and friends and 80% of customers say their home is better heated with Fischer electric radiators? Results from a recent customer satisfaction survey undertaken in 2021. (Out of 560 responses).
10 Year Manufactures Warranty!
For Complete Peace of Mind
All our electric heaters are supplied with a complete 10 year manufacturers warranty.
Contact info
5 Merchant Square, W2 1AY, London, United Kingdom
- 020 8145 3545
- info@ffhuk.com
- www.fischerfutureheat.com
4.5
Excellent
8K reviews
No recent history of asking for reviews
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Great expectation
The installation was made to a high standard, the set up is very tidy and doesn't take a lot of space. The system is very economical and give us very hot water with great pressure.
April 13, 2026
Unprompted review
Reply from Fischer
Good morning,
Thank you for the 5-star review. We are glad that you were happy with the tidy install and didnt take up a lot of space
Have a great day!
Thank you
Team Fischer
Worth the money
Worth the money, super efficient radiators.
Thank you to Arron B for installation a very neat and tidy job. Explained everything also a and great follow up from the team to ensure that all was well and numbers to call in case of on going support
April 14, 2026
Unprompted review
Reply from Fischer
Good morning Mrs Foale,
Thank you for the lovely review regarding you install with Arron and the follow up call that you received from us here at Fischer.
I will ensure that Arron is aware of this.
If you need any help in the future please feel free to reach out to us and we will gladly assist you.
Thnak you
Team Fischer
Danny was very helpful
Danny was very helpful. Never had a follow up for a company before.
He was able to answer a question immediately which made me feel this company will be good when I have a problem.
April 16, 2026
Unprompted review
Reply from Fischer
Good afternoon Mrs Walker,
Thank you for the review regarding your follow-up call from me, and if you need anything in the future, please feel free to reach out to me, and i will gladly help you.
Have a great day!
Thank you
Danny Brewin
installation was done promptly
installation was done promptly, great product, especially if you've got solar
April 15, 2026
Unprompted review
Reply from Fischer
Good morning Mr Caine,
We really appreciate the review and the feedback.
Also, the products complement your solar system too.
Have a great day, and feel free to make contact if needed.
Thank you
Team Fischer
Our new boiler and water heater were…
Our new boiler and water heater were installed as agreed with out disruption.
April 14, 2026
Unprompted review
Reply from Fischer
Good morning Mr Hatter,
Thank you for the review. We really appreciate it.
Please feel free to contact us if you have any questions.
Thank you
Team Fischer
Installation of Fischer water heater.
Communication was good, device correctly installed, it’s working well. The full manual was not given at the time, I asked for it later. It’s a confusing document, will take me some time to fathom it out.
April 2, 2026
Unprompted review
Reply from Fischer
Good afternoon Mrs Black,
Thank you so much for the review and taking my call earlier, and I can confirm that our installers programmed your thermostats to your preference.
If you need any help with your thermostats or you have any general questions, please feel free to reach out to me on 02081453545 option 5, and I will gladly help you.
Thank you
Danny Brewin
Good service
February 16, 2026
Unprompted review
Reply from Fischer
Good morning Ms Edwards,
Thank you for the review, and please feel free to reach out, and we will gladly help.
Thank you
Team Fischer
Would recommend.
We recently had 3 radiators installed. The engineer arrived within expected time frame and had removed old radiators, installed new ones and everything tidied up within an hour. He was polite and efficient and I easily understood his explanation of how the thermostat control worked.
The follow up call from Daniel was unexpected and appreciated.
All round very pleased with the radiators and the service.
April 9, 2026
Unprompted review
Reply from Fischer
Good morning Mrs Haynes,
Thank you so much for the lovely review and feedback about our service.
If you need any help in the future, please reach out to me, and I will gladly help you.
Thank you
Danny Brewin
Disappointing Business for Landlord Clients
Dont bother wasting your time if you are a lanldord and want a quote for your rental. They will only attend if i'm there in person - impossible from Sydney Australia. I will find a company where I can spend £5,000 who is willing to help ! Also their AI chat on the website is really poor too. Wasted 30 mins this morning with this firm !!
April 15, 2026
Unprompted review
Reply from Fischer
Good morning Craig,
Thank you for your review, your feedback, and for responding to my email.
The reason we ask for the landlord to be present is so we can discuss the most suitable locations for the heaters and provide a quotation on the day of the survey.
As part of the survey, we measure each room to ensure the heaters we recommend are the correct size and output to heat the space effectively.
This is also supported by our 10-year guarantee.
Alternatively, this can be done using floor plans, as long as we have accurate measurements of the rooms requiring heaters.
If you have any further questions, please feel free to email or call me on 020 8145 3454 (option 5).
Thank you,
Danny Brewin
Customer Relations Manager
An elegant and hassle-free solution
Fischer have carried out a couple of installations at our home:
1. To replace an existing gas boiler with one of their electric boilers
2. We subsequently replaced two of the wet radiators with direct electric radiators
The whole process was handled very smoothly, including a couple of great tips from the plumber, and now we have a very elegant solution for our home heating.
April 9, 2026
Unprompted review
Reply from Fischer
Good morning Mr Gammon,
Thank you for the review, and we are glad that you were happy with your installation with us and that the plumbers explained how to use your existing wet radiators more efficiently.
Have an amazing day!
Thank you
Team Fischer
Brilliant experience from start to…
Brilliant experience from start to finish kept in formed what was happening .
And Radiators are fantastic .
February 24, 2026
Unprompted review
Reply from Fischer
Good afternoon Miss Davies,
Thank you for the review regarding your installation and for finding our heaters fantastic.
The aftercare is great too, and if you have any general questions or need any help, please feel free to reach out to us.
Thank you
Team Fischer
West coast delight.
Fischer technical / surveyor team and their fitting engineers are very knowledgeable and efficient. They turn up on time assess the customers thoughts (requirements) and then work with the customer for the desired outcome. The quality of the product is not in question, and my what a difference it makes to the living space in the property. Excellent work Fischer.
April 9, 2026
Unprompted review
Reply from Fischer
Good afternoon Mr Gibson,
Thank you so much for the amazing review regarding our service and products.
The aftercare service is also amazing, so please feel free to make contact if you have any questions.
Thank you
Team Fischer
Electric Radiator install
They arrived at 08:30 and were complete by 09:15.
The install was very clean and the explanation on use of the controller was very complete.
No issues have been identified.
Very happy
April 10, 2026
Unprompted review
Reply from Fischer
Good afternoon Mr Levitt,
Thank you for the review, and that you were happy with the install and the explanation of the thermostat.
If you need any help or have any questions, please reach out to us.
Thank you
Team Fischer
we are very impressed with the experience
We were really impressed with the new heating system and the quick and professional way the two men worked together. Also they showed use how to use the controls so we have had know problem at all with this new system.
April 9, 2026
Unprompted review
Reply from Fischer
Good morning,
Thank you so much for the lovely review and feedback.
Please make contact with us if you have any questions or need any help.
Thank you
Team Fischer
Very good & professional
They came and installed , and they left everything tidy.
They took the time to explain how everything works.
Very happy with my new heaters, they look very smart.
I highly recommend.
April 6, 2026
Unprompted review
Reply from Fischer
Good morning Mrs Anderson,
Thank you for the lovely review, and we are glad that the installers took the time to explain how our heaters work.
Have a great day!
Thank you
Tema Fischer
Great heaters
Great heaters, the workmen did a great job of installing them and cleaned up after they had finished
April 1, 2026
Unprompted review
Reply from Fischer
Good morning Mrs Morris,
Thank you for the review following your installation, and we are thrilled that you are happy with our products and our installation team.
Please reach out if you ever need any help.
Thank you
Team Fischer
A warm thank you!
The heater was delivered and installed on the agreed date, the work carried out neatly and cleanly. I had ordered a coloured heater but they sent a conventional white one - but I've since been offered a significant refund, so all is well. The heater works well and is easy to operate. Many thanks to Danny and the team for a job well done!
March 20, 2026
Unprompted review
Reply from Fischer
Good morning Mr Murphy,
Thank you so much for the review regarding the service that you received from us.
If you need anything in the future, please feel free to make contact with me, and I will gladly help you.
Thank you
Danny Brewin
Promises, Power Errors, and a Battle for Accountability
Rating: ★☆☆☆☆
I purchased a Fischer Future Heat system in good faith. What followed was a catalogue of failures.
Fischer has admitted in writing that a non‑solar‑certified electrician interfered with my solar PV system, installing a CT clamp incorrectly. This caused electricity to be mis‑read and resulted in excess grid draw.
The original unit failed shortly after installation and had to be fully replaced. There were repeated missed, cancelled, and unannounced visits, and the installation process dragged on far longer than reasonable.
Despite acknowledging multiple failures, Fischer minimised the issues, offered only token compensation (£200–£300), and later attempted to pursue the remaining balance while the dispute was still active and already in court.
My concern is not a single fault — it is the lack of transparency between marketing, installation competence, and after‑care, and how admitted errors are handled when challenged.
I would strongly advise anyone to research independent experiences carefully before proceeding.
April 2, 2026
Unprompted review
Reply from Fischer
Good afternoon,
Thank you for your review and for sharing your feedback with us.
With regard to the solar issue you experienced, we’re pleased to confirm that this has now been resolved at no cost to you and that everything is working as expected.
Our Customer Care team is currently in contact with you and will be in touch again shortly to ensure a full resolution.
In the meantime, if there is anything further we can assist you with, please don’t hesitate to call us on 020 8145 3545 — we’ll be happy to help.
Thank you,
Team Fischer
What a fantastic service from beginning…
What a fantastic service from beginning to end. Love my new Aqua boiler. Thank you Fischer.
March 26, 2026
Unprompted review
Reply from Fischer
Good afternoon Mrs Nyaga,
Thank you for the review and the great feedback on our service here at Fischer.
We are thrilled that you love your Aqua boiler.
Have a lovely day!
Thank you
Team Fischer
excellrnt service from start to finish…
excellrnt service from start to finish . clean and tidy and did everything i needed it to do. improved my water throughout and the water pressure too
March 24, 2026
Unprompted review
Reply from Fischer
Good afternoon Mr Gledhill,
Thank you for the awesome review, and we are so happy that you were happy with our service from start to finish.
Please feel free to contact us if you need any help.
Thank you
Team Fischer
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