Fischer  Reviews 

Both the aquafficient & electric radiators were installed efficiently leaving very little mess. The team installing the radiators went above and beyond to ensure all was safe & working properly before they left.
Initial placement of the aquafficient timer was unhelpful but this was moved with little fuss and additional wiring tidied away.
Follow up calls with Dan & the technical team have been excellent, clarifying issues to ensure the warranty is maintained. Open to talk through any issues & answer any questions I may have.
I have already had to replace the batteries in one of the thermostat controllers, but that is the only unexpected issue I have had. Yes, they are more expensive to run over my previous Economy 7 storage heaters but that was my choice & they give me greater flexibility/control of my heating needs.

Our expectation was high . and we were absolutely pleased with the finished product in the form of elegant radiators exactly right for our needs . The team of two , Aaron and Andy , arrived in good time and worked very hard and well . I would say they are an asset to Fischer .
Bright and cheerful , nothing was too much trouble for them , and their attention to clearing up afterwards was
faultless . Thank you .

The Fischer team arrived promptly and completed the work in a competent and timely manner. They carefully positioned the equipment to our requirements and were very helpful in explaining how to operate the new Aquafficient installation.

We were delighted with the service we received from Fischer from the very beginning when we were given a demo to the final installation where the two installers arrived early, completed the job and took time to explain how they worked. Nothing was too much. Would definitely recommend.

Good experience, everyone pleasant and helpful . The fitters were helpful and explained how to work radiators.
Though learning to tweak them to a comfort setting was a little difficult till you get used to them .

I would give more stars if possible! My experience with employing workmen since moving into a property that needed updating has been really frustrating hence my trying a bigger company. I have had no hot water for 4 months! I requested a brochure from Fischer via Facebook they sent it and offered me a free consultation which I agreed to. Vinny the salesman was great - no pressure and was very knowledgeable- I said yes straight away which I wasn’t going to do but he arranged the fitting for yesterday. They came- fitted it quickly - it’s great - so easy to use and the hot water is fab. Today I was asked for feedback which I gave. I was told to ring if any problems at all and they guarantee to cover me for instant hot water for 10 years at no extra cost. You get what you pay for. Thank you Fischer I am very pleased

friendly installer set everything up tested them and left everywhere clean and tidy very impressed

Great Service very respectful of our property,
Quick and efficient

Installation went very well. Technicians on time, very pleasant and efficient.
So far, due to clement temperatures, I haven’t put the radiators on.

I purchased an Aquafficient hot water system from Fischer. I previously purchased heating from them and as I was very happy with their products then, I decided to use them again for hot water. The whole process went smoothly and easy. The installation was done very professionally. I am extremely happy with the product and the service provided. Can only recommend Fischer and would definitely use them again

The two young men who were assigned to install my new heat battery were kind courteous and so clean in the work they did. I am delighted with my purchase as I had not had hot water for three years.
They explained in detail both how it works and what to expect from the new system . A lovely experience.

We had a aquafficient 6 water heater fitted one week ago ,so far very pleased with the unit .Dan and his mate from Leicester did a fantastic job the plumbing work is a work of art, they worked very hard and left our bathroom very tidy. Dan explained the operation of the water heater very clearly .we have a lot more space in the airing cupboard as we had our water tank above the emersion heater in there as well. Thankyou Fischer first class service , looks as though we might save on our electric also.

Great job from planning to installation

Impressed with survey and installation of heaters and finally have a warm house following the removal of our economy 7 option 14 tariff. We expected an increase in the cost of running the new system but not overly expensive. However it's early days and next winter will be the real test. Installation team were friendly and professional.

07/04/2026 - Needed to upgrade my electric central heating systems and boiler (old fashioned storage heaters and large bulky boiler). Recommended by friends and neighbours who used Fischer Future Heat UK Limited. From start to finish, the process and communications were good with all involved (sales customer service with Sales Engineer Consultant, Office Customer Service, site Engineers on installation ie: Plumber and Electrician). Updated on each stage of the process which was most helpful and reassuring. The only hiccup was on installation day the site engineer workmen were late; I was a morning call (between 9am - 12pm) and nobody arrived until 1.30pm. There was no call to explain delay and I telephoned the office (at 1pm) to ascertain reason; this being a delay on previous work and heavy London traffic conditions. Workmen arrived around 1.30pm and apologised for delay. They (two of them) were wonderful, professional, courteous and polite. They were respectful of my property and extremely neat and tidy before, during and after installation of the work which took about 3 hours. Dustsheets were placed to protect my carpets in all the working areas. They cleared up afterwards and took away all the old heating system equipment; vacuumed and left my property clean. They both (separately) explained how the new systems work and left me the relevant paperwork, guarantees and information about the new systems and also who to contact, post installation, for any further questions or concerns, if any.
I was very impressed with the courteous and professional manner and services received throughout this transaction, from all involved. I would certainly recommend Fischer Future Heat UK Limited to all my family and friends.
NB: The turnaround time was 5 weeks from placing order to completion of work with Easter intervening in between otherwise likely to have been a shorter wait.
Thank you to all.
Mary

Very helpful team which fitted the radiators

I have had Fischer twice. The products I have are excellent. However; the
First time they removed an electric shower installed water heater Aqua efficient. The electrical plumbers called for an electrician to upgrade cable. Yet connected the system up to electric stating it was safe and had disconnected the pull switch for the electric shower. The former electrician who now came , decided the existing electrics were good enough and changed back reconnected the now defunct pull switch.
Second time installed 2 radiators were installed, I had asked for proper plug connections and paid for this, This was not done. They have since explained proper plugs were not necessary and due to the discount they had given me which was more than the plug work there would not be a repayment. They had not done as the sales person discussed and agreed.
Nb; the electrician who came to undertake the work very neat and tidy,but was a sub let of a sublet contractor. He had not been given the full list of work which included the removal of a third radiator. He was a part time Fire man. However a qualified electrician.
Daniel, Fischer's customer service officer is an excellent intermediary. However he has to tow the line.
I had to chase up electrician certification with him. If I had not?
Again the radiators are good and so is the Aqua efficent enjoying my showers.

Excellent installation team with minimal disturbance to the property. Great products well designed and with environmental considerations built in. I would recommend this company to anyone wishing to move from fossil fuel to all-electric. Trial and error will provide financial comparisons against our old oil boiler system. Interesting times!

Once you get the heater working it is fine, but I find setting up the thermostat fiddly and overcomplicated. Fine for boffins and nerds but not for simple folk who would prefer a straightforward ON and OFF switch. You could at least offer that as an option. Not everything needs a mini computer. And folks with a visual disability would find it impossible to set. The tech help from Richard was excellent.