First time calling the customer service line I was on hold for 1.5 hours then there was a message stating the department I was on hold for was closed for the day and to try back the next day. The seco... See more
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TALKED TO SALESMAN RASHIDI PRINGLE ON 4-30-26 ABOUT MERCHANT SERVICES AND THE COST OF THE PLAN THAT I WOULD NEED; ONE BEING THAT I COULD USE THE FLEX 4 DEVICE THAT I ALREADY OWNED, ANOTHER BEING ONLIN... See more
We asked in December 2019 to cancel paper statements and not charge us a monthly fee. We have called and checked multiple times over this period. Now, almost 4 years on, the case is not resolved - the... See more
Company replied
POS system is amazing with tools both for reporting and efficiency of service. HOWEVER..... upon requesting to change legal entity of our systems ( mentioned to our sales rep this would need to h... See more
Company replied
Company details
Written by the company
Clover is a unified payment and POS solution provider backed by Fiserv. Clover offers everything from pure acquiring through to custom designed hardware to create a frictionless experience for businesses and their customers across all channels, be they mobile wallets to online transactions and phone-based orders. Clover’s open commerce platform is designed to integrate with legacy systems and existing workflow, which is why so many businesses globally have put Clover at the heart of their business.
Contact info
United Kingdom
- www.fiserv.com
2.0
Poor
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy Customer!
Was looking to transfer our business and it has been the best move we have made. Absolutely fantastic service from start to finish by Robbie whom has been extremely helpful and is always on hand to answer any questions you may have. Happy customer!
November 9, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Nicole,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Robbie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Robbie was super helpful and attentive
Robbie was super helpful and attentive. Made sure I had everything I needed in place so I was fully operational. We have stayed in touch so if I have any problems, he’s on hand. Thank you.
November 8, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Rhiannon,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Robbie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Great company been using for 5 years…
Great company been using for 5 years and still keep in touch with Robbie who Is always on hand to help
November 2, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello David,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Robbie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Great service
November 2, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Fish Bar,
Thank you so much for you 5* Review, it is really appreciated.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Greg was great
Greg was great, very helpful, card machine is easy to use and set up
October 27, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Customer,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Greg.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Signed up for 18 months contract and…
Signed up for 18 months contract and had email confirming that I could leave after 18 months and 100 pounds exit fee wavied. But they had been delaying and insist me paying the exit fees.
(30-oct-2023) someone called last Friday and said that it would be wavied but still had no written confirmation.
(1-Nov-2023) No contact either phone call or email to update the current situation.
October 26, 2023
Unprompted review
Reply from Fiserv in EMEA
Hi Ken,
We're sorry to read your review and hear that you have had issues. We try to ensure the best level of service to all our clients and can only apologise that you have not received this from us.
We would like to be able to investigate the issues that you have had and understand what has happened here. Please can you provide a merchant number and/or contact details in order for us to investigate.
We hope to hear from you soon,
The Clover UK Team
Derek was brilliant and very easy to…
Derek was brilliant and very easy to deal with. Not only does he have a great product he has even better service. We have a couple of card readers and he made it so easy for us to set up and use 👍🏻
October 1, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Ben,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Derek.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Excellent Service.
October 24, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello R.K.Chowdhury,
Thank you for leaving feedback on our page, we really appreciate it.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
very impressed
I've been very impressed with the pricing and personal service fron Lewis.
Everything went smoothly and efficiently.
Would definitely recommend.
September 1, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Michael,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Lewis.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Top service!!! Happy customer😊
I’ve used them for a while now good company very straight up you get what you see with these guys.
I am always recommending them
October 1, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Eddie,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
My representative is always happy to help
My representative is always happy to help, quick and efficient at what she does.
October 17, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Emily,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK
Julie has been amazing
Julie has been amazing. The support and set up for us as first time users has been nothing but amazing. The machine itself is so easy and clear to use and very quick! We have decided that its almost too clever!
October 13, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Adele,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Julie.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Mr Kulwinder was very helpful and quick
October 12, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Baraka,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Kulwinder.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
An excellent choice!
An excellent service with help and advice from Mike Prince. He provided all the information we needed resulting in a seamless changeover from start to finish. Mike is always available and quick to assist with any queries.
October 1, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello James,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Mike.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Adam Clayton is very professional and friendly
Adam Clayton is very professional and friendly, whenever I need advice and help to get the right contract, he is my first choice.
October 2, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Hamid,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Adam.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Reply from Fiserv in EMEA
Hello Mahinder,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Kulwinder.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Super helpful and friendly staff
I had such a great experience with this company. As someone who didn’t know what they were doing at all, it was very comforting how lovely and helpful the staff were. They are also prompt at responding to any questions and always provide helpful advice. I would definitely recommend to anyone.
September 25, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Emily,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK
Thanks Kulwinder for all your help again
September 25, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Shabnam,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Kulwinder.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
Good customer service
Good customer service, follow everything through until your setup. Very helpful along the way too.
September 11, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Saira,
Thank you for leaving a 5 Star review, it is really appreciated.
Thank you for choosing Clover UK
Gifts at 46 Quorn
Great help in setting up the card machine. Very good service. Couldn’t fault Mike Prince was more than helpful.
September 12, 2023
Unprompted review
Reply from Fiserv in EMEA
Hello Libby,
Thank you for leaving feedback on our page, we really appreciate it.
It's great to hear about your experience and we will make sure to pass this onto Mike.
Please do not hesitate to get in touch if you have any further queries.
Thank you for choosing Clover UK
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